Germain Lincoln

Excellect as always As always, Justin Yoerger and his associates have always treated me well. I find Justin always very honest. Looking forward to many years with service As always, Justin Yoerger and his associates have always treated me well. I find Justin always very honest. Looking forward to many years with service and my next car with Germain. More

No Hassle My Town car had a problem with the seat control. Justin arranged everything from the warranty authorisation to arranging for a rental car. Great servi My Town car had a problem with the seat control. Justin arranged everything from the warranty authorisation to arranging for a rental car. Great service More

Pleasant experience, as always. Scott Moessner is my service consultant and has been now for a few years. He always is very efficient and keeps me informed as to what, if anything, Scott Moessner is my service consultant and has been now for a few years. He always is very efficient and keeps me informed as to what, if anything, they find on my car and consults me accordingly, which I appreciate. He gives me choices as to what needs to be done. More

recent service on my 206 towncar I recently had my town car in for service and to check on my cruise control which I thought was faulty. Justin Yoerger was my service advisor he did I recently had my town car in for service and to check on my cruise control which I thought was faulty. Justin Yoerger was my service advisor he did his usual outstanding job in handling my problems. They tested the cruise control and found it was stiff to use but it was ok. They could easily said it was defected and changed it. This a class dealership and Justin is an asset to your company. RAB More

Great experience Dave Kern was great in helping us with our new MKC. This is the third car I have bought with Dave. He is great to work with. Dave Kern was great in helping us with our new MKC. This is the third car I have bought with Dave. He is great to work with. More

KEEP UP YHE GOOD WORK. I AM TOTALEY HAPPY WITH THE DEALERSHIP .EVERY ONE IS FANTASTIC.JUSTIN & SCOTT BEND OVER FOR YOU.KEEP UP THE GOOD WORK.LOVE MY MKX. I AM TOTALEY HAPPY WITH THE DEALERSHIP .EVERY ONE IS FANTASTIC.JUSTIN & SCOTT BEND OVER FOR YOU.KEEP UP THE GOOD WORK.LOVE MY MKX. More

great service Scott went above & beyond in service during my most recent visit. When my MKZ had to be kept overnight, the rental agency had only one vehicle availa Scott went above & beyond in service during my most recent visit. When my MKZ had to be kept overnight, the rental agency had only one vehicle available, a Navigator. I am 5'2" 80 yrs old & know from experience with my son-in-laws Navigator, that I cannot manage it safely. Scott found another vehicle for me to drive over the weekend. He is always courteous, friendly and attentive to my car's needs. Thanks to Scott!! More

Beyond Expectation of Service On 09.01.15 I visited the Ft Myers Lincoln dealership to have my Town Car trunk latch repaired as the truck would not close properly. The soonest I c On 09.01.15 I visited the Ft Myers Lincoln dealership to have my Town Car trunk latch repaired as the truck would not close properly. The soonest I could obtain an appointment was 09.14.15. I was provided a number to call and see if I could be scheduled sooner. I did so and was given a date of 09.10.15. I then called Germain Lincoln and spoke with Scott Moessner. He scheduled an appointment for 10:00 a.m. the very next day. Even though I had to drive 22 miles one way it was entirely worth it! I was very impressed with the service I received and the interest Mr. Moessner showed in keeping me informed of the repair progress. As luck would have it on 09.22.15 the power steering pressure switch assembly needed replacing. The soonest the Ft Myers dealership could schedule an appointment was five days later. Once again I contacted Mr. Moessner and he scheduled an appointment the very next day. I am very pleased with the service provided at Germain Lincoln. Thank you Scott for making two service calls very pleasant experiences! A Cape Coral Resident More

Ecellent service and frindely employees I had bought my 2011 MKX in New Jersey and did not know where to take my Lincoln for service when I moved here to Naples. When I found out Germain ha I had bought my 2011 MKX in New Jersey and did not know where to take my Lincoln for service when I moved here to Naples. When I found out Germain had a Lincoln Dealership I was, to say the least, very excited. I have been using Germain since and very happy with the service. Scott Moessner has been a great help. As I am not technology inclined or should I say technology handicapped, Scott has helped me with all my stupid questions. He is patient, helpful, and always cheerful no matter the question. He gets me in and out quickly and if I need a rental, it is done with great expediency. Thank you Scott for all your help. Mimi Kardanow More

Great Service I had me car towed in and Justin Yoerger was right there to assist me. His is very professional young man. Thank you for taking such Great Care of me I had me car towed in and Justin Yoerger was right there to assist me. His is very professional young man. Thank you for taking such Great Care of me and my car. Gary More