
Germain Lincoln
Naples, FL
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JUSTIN YOEGER I AM TOTALLY HAPPY WITH THE DEALERSHIP .EVERY ONE IS VERY FRIENDLY. JUSTIN YOEGER IS VERY FRIENDLY AND INFORMATIVE. THIS IS THE SECOND EXPERIENCE I HA I AM TOTALLY HAPPY WITH THE DEALERSHIP .EVERY ONE IS VERY FRIENDLY. JUSTIN YOEGER IS VERY FRIENDLY AND INFORMATIVE. THIS IS THE SECOND EXPERIENCE I HAVE HAD AND BOTH HAVE BEEN VERY GOOD .KEEP UP THE GOOD WORK.LOVE OUR 2016 MK. More
Excellent service...Very pleasant surroundings! Justin Yoerger is the most attentive service person I have ever dealt with. He is very understanding and explains what is gong to be done in layman's Justin Yoerger is the most attentive service person I have ever dealt with. He is very understanding and explains what is gong to be done in layman's terms. As a customer I cannot askant more than this! Thank you! Nelson More
Great experience Justin Yoerger did a great job in finding out what was our problem and solving it. Thanks Justin. As always every one is very friendly and helpful. Justin Yoerger did a great job in finding out what was our problem and solving it. Thanks Justin. As always every one is very friendly and helpful. More
Great service by Justin Yoerger Justin Yoerger is always attentive and ensures that my work is done on time and perfectly the first time.I would recommend him to all. Justin Yoerger is always attentive and ensures that my work is done on time and perfectly the first time.I would recommend him to all. More
Best service! Germain lincoln has the best service. Scott Moessner Always takes care of me. I bring my car to him for problems and not only does he listen and under Germain lincoln has the best service. Scott Moessner Always takes care of me. I bring my car to him for problems and not only does he listen and understand my issues but he explains the solutions and gets them fixed. If its a big job he gets me a loaner right away with no hassle allowing me to continue with my day. I recommend anyone with a lincoln or ford to come here and deal with scott. 5 stars all the way. They definitly uphold the quality that service at a lincoln should be. More
Overpriced and Sub-Standard Service Service consultant was more focused on increasing his commission than addressing the issues with my vehicle. Spent $4,000 to fixed the suspension syst Service consultant was more focused on increasing his commission than addressing the issues with my vehicle. Spent $4,000 to fixed the suspension system on my Ford Expedition only to have my "check suspension" light come after leaving the service department and driving less than 10 miles. When I took it back their explanation was the issue was with the front suspension and they only looked at the back suspension. Hence, the new issue would be an additional cost to repair. Never mind the fact I had initially asked them to "check everything" and they gave me a vehicle evaluation stating they had done so. I feel like I was "ripped off" and will never take my vehicle to the Germain Lincoln Service Department again!!! More
Lease of Lincoln MKZ I couldn't be happier with Germain Lincoln. It's staff is knowledgeable, courteous and helpful, I have leased 3 Lincolns over the past few years from I couldn't be happier with Germain Lincoln. It's staff is knowledgeable, courteous and helpful, I have leased 3 Lincolns over the past few years from Sal Coppola and each time he made the transaction effortless on my part. He explained everything clearly and took the time to go over the essential features of my new MKZ plus sync my phone, download my address book and change my code on the keyless entry. He even offered to come to my home and help me set up my Home Link. (I declined.) It is nice to deal with Sal because he knows the business, the car's features and specs and makes car buying easier. He looks out for his customers. This was a 5-Star experience and Sal Coppola helped to make it so. More
Excellect as always As always, Justin Yoerger and his associates have always treated me well. I find Justin always very honest. Looking forward to many years with service As always, Justin Yoerger and his associates have always treated me well. I find Justin always very honest. Looking forward to many years with service and my next car with Germain. More
No Hassle My Town car had a problem with the seat control. Justin arranged everything from the warranty authorisation to arranging for a rental car. Great servi My Town car had a problem with the seat control. Justin arranged everything from the warranty authorisation to arranging for a rental car. Great service More
Pleasant experience, as always. Scott Moessner is my service consultant and has been now for a few years. He always is very efficient and keeps me informed as to what, if anything, Scott Moessner is my service consultant and has been now for a few years. He always is very efficient and keeps me informed as to what, if anything, they find on my car and consults me accordingly, which I appreciate. He gives me choices as to what needs to be done. More