Germain Lincoln

Service As always, Scott Moessner was a superb service manager. The service was prompt, done correctly & he was so pleasant and accomodating. He has always As always, Scott Moessner was a superb service manager. The service was prompt, done correctly & he was so pleasant and accomodating. He has always provided great service over the years I have owned my MKZ Hybrid. The service saga continues! More

SERVICE CALL I have been visiting FL for ten winters. I have relied on Germain Lincoln for service. During the most recent years, I have been warmly greeted by Jus I have been visiting FL for ten winters. I have relied on Germain Lincoln for service. During the most recent years, I have been warmly greeted by Justin Yoerger in the service department. Although I am sure others are comparable, I do request Justin by name when I call for service. Three years ago, my Town Car with 186,000 miles was no longer driveable although the body looked like new. Dave Kern and Leslie Sass so capably handled my new car purchase. The people whose names I have mentioned continue to email me after my return to Indiana where I live nine months of the year. Each has informed me of the recent move of the dealership to Naples. Each of these people always make the time to talk to me personally when I return. I will definitely return and recommend this dealership to others. Thank you. John D. Smith More

Warm and Inviting We met Michael Messina who was very new to Germain Lincoln, but had prior Auto Sales Experience, so he knew the way through the sales progression. The We met Michael Messina who was very new to Germain Lincoln, but had prior Auto Sales Experience, so he knew the way through the sales progression. The whole process was low keyed and very professional. No high pressure whatsoever. We were looking to trade our 2015 Toyota Avalon XLE Touring Edition which was on a 36 month Lease with 25 months left. I wasn't sure if this was even a possibility, but quickly found that the Toyota at 7400 miles was pristine and worth all the money and was a favorable trade-in. Leslie Sass, the General Manager, became involved to work out the arrangements to make all the pieces come together. Leslie is a true Pro and Michael and Leslie managed to put the whole thing together so that it was a win win for all of us. My Wife Diane and I agreed to put down an amount of money that would give us the 36 month payment scenario that we felt comfortable with. This was one of the best car buying experiences we have ever made and we are comfortable in doing this again at the end of our 36 month Lease obligation. I highly recommend Germain Lincoln and the Sales and Financing Staff. They are knowledgeable, personable and very professional, with no high pressure or a lot of run around or back and forth. More

leasing our MKC at Germain Every step in the process of leasing our new MKC, lead by Sal Coppola, was perfect. From the greeting at the front door to the test drive...we enjoyed Every step in the process of leasing our new MKC, lead by Sal Coppola, was perfect. From the greeting at the front door to the test drive...we enjoyed the experience. Strongly recommend the entire team. More

Great dealership We had a wonderful experience buying a new Lincoln MKZ with Sal Coppola. He treated with respect and gave us a great deal. I would highly recommend We had a wonderful experience buying a new Lincoln MKZ with Sal Coppola. He treated with respect and gave us a great deal. I would highly recommend him to get a great deal. More

The Leasing of Our New 2016 Lincoln MKX This is the second Lincoln MKX we have leased through Germain Lincoln and the second time we have been fortunate enough to work with the salesman, Sal This is the second Lincoln MKX we have leased through Germain Lincoln and the second time we have been fortunate enough to work with the salesman, Sal Copolla and the Sales Manager, Jim. I would suppose that there is "no greater" recommendation than returning to both a dealership and a salesman then a second lease, From product knowledge, reasonable negotiations and just general overall experience the dealership and the people employed there simply cannot be beat! My wife (the MKX is her car) and I could not have had a more satisfying transaction. More

Sales, Service, Product Review Finding the right car and dealership is challenging ! Germain Lincoln exceeded our expectations. The staff makes a positive experience as 'customer Finding the right car and dealership is challenging ! Germain Lincoln exceeded our expectations. The staff makes a positive experience as 'customer service' is key to me ! From Jim the Sales Manager, to Dennis Leach our sales rep, Joe and Justin in service, to Yvonne and Denise we were very pleased. We LOVE our new car and look forward to the Grand Opening Party this week. Jim, the sales manager, has extraordinary people skills !!!!! A great team !! More

Great Service visit Justin Yoerger, my service tech for Germain Lincoln has always gone the extra mile to make my service visits as pleasant and easy as possible. This la Justin Yoerger, my service tech for Germain Lincoln has always gone the extra mile to make my service visits as pleasant and easy as possible. This last visit he noted the "Hybrid" name plates on both sides of my MKZ were worn and half missing. Not especially good looking. He ordered them and quickly had them replaced. The car still looks sharp for 3 years and almost 50K. Thanks, Justin Ward Shutt More

Germain Lincoln Service Department Took my car in to be serviced. As always Scott Moesner was there and ready to help immediately. Very polite, great service, a very pleasant experien Took my car in to be serviced. As always Scott Moesner was there and ready to help immediately. Very polite, great service, a very pleasant experience. More

Professional The entire staff, Leslie, Jim, Roy and Dave know their jobs and answered all questions quickly and professionally. They are all on their game. The e The entire staff, Leslie, Jim, Roy and Dave know their jobs and answered all questions quickly and professionally. They are all on their game. The entire experience was very pleasurable. Competitors better take notice theirs a new "Sheriff" in town at Germain Lincoln!. More