Germain Lincoln

Thank you , Dave Kern! My husband and I were not particularly looking for a new car and just wanted to check the cars out for the future. We walked in and were greeted by Da My husband and I were not particularly looking for a new car and just wanted to check the cars out for the future. We walked in and were greeted by Dave Kern. My husband doesn't typically like salespeople until he's ready to purchase. Dave gave us some space and was there if we had any questions. When we did, he was extremely knowledgeable. It really was a pleasure to interact with Dave because of all his knowledge. We've been to other dealers in the past and they don't always know the answers. Dave gave us such a great deal it was impossible to walk away. More

"ALL" MY SERVICE AT GERMAIN LINCOLN Justin Yoerger always gives me EXCELLENT service ... has a great attitude and is always helpful. I get all my auto needs here w/Justin ... he is alway Justin Yoerger always gives me EXCELLENT service ... has a great attitude and is always helpful. I get all my auto needs here w/Justin ... he is always available ... I have no complaints. Thank You ... He is a great asset. More

Service very good to excellent. Technician found a brake problem I didn't know was potential trouble. Appreciated the arrangement for a "loaner car when it b very good to excellent. Technician found a brake problem I didn't know was potential trouble. Appreciated the arrangement for a "loaner car when it became apparent more extensive work was required. More

Service sells cars The reason I bought my Lincoln was because of the excellent service I received when I owned a Ford. Justin Yoerger has consistently given that extra The reason I bought my Lincoln was because of the excellent service I received when I owned a Ford. Justin Yoerger has consistently given that extra effort that makes service outstanding. More

Recent service experience Justin Yoerger was available as soon as I pulled into service and my car was serviced perfectly and in the time quoted while I sat and had coffee and Justin Yoerger was available as soon as I pulled into service and my car was serviced perfectly and in the time quoted while I sat and had coffee and scones. Great place to purchase a vehicle and service second to none. Thanks again Justin Yoerger! Roy Hammond More

Outstanding customer service Scott Moessner did an outstanding job in getting my automobile in and out of the dealership in less than an hour. New battery, new wipers, complimenta Scott Moessner did an outstanding job in getting my automobile in and out of the dealership in less than an hour. New battery, new wipers, complimentary car wash and a smile from every employee I came in contact with. Great team, super job More

Germain Lincoln in Naples, Florida is the BEST! The service department in this dealership is outstanding, especially service writer Scott Moessner and the Service Manager Joe DiClaudio. Based on the The service department in this dealership is outstanding, especially service writer Scott Moessner and the Service Manager Joe DiClaudio. Based on the performance of the service department, we recently purchased a 2017 Lincoln Navigator from Germain Lincoln. The purchase process was efficient, professional, and timely. Easiest vehicle purchase we have ever made. Dennis Leach in the Sales Department has a wonderful demeanor and a wealth of knowledge about the various Lincoln models. We highly recommend him. Tony Antonucci, Business Manager is wonderful to work with to finalize our purchase, conducting his portion of the transaction with professionalism and efficiency. Jim Barbarossa, the Sales Manager facilitated the value of our trade in and final purchase cost very quickly and courteously.  Leslee Sass the Dealership Manager is a tremendous asset and oversees a huge operation with a keen eye toward customer satisfaction and efficiency. Denise DiClaudio is the glue that holds the dealership together. She was the first person we met at the dealership when we moved to Naples a year ago and she made us feel like part of the Germain family immediately. She is an outstanding representative of the dealership and makes all transactions and dealership visits a true pleasure. The addition of Melanie Fagan to the dealership as a hostess/concierge is also a delight as she serves visitors delicious treats and beverages, pampering customers and ensuring everyone is comfortable. We highly recommend the Germain Lincoln dealership in Naples for all aspects of automobile sales and service.  More

Outstanding Salesman David Kern was an excellent salesman! He was extremely knowledgeable and patient. He answered all questions and did a thorough training of my new MK David Kern was an excellent salesman! He was extremely knowledgeable and patient. He answered all questions and did a thorough training of my new MKX. I love my new car and will definitely lease my next car from Germain Lincoln and Dave Kern! More

Germain Lincoln keeps on getting better I currently have my 4th Lincoln leased from Germain Lincolnin the last 8 years. The reason I keep returning is the excellent sales experience and the I currently have my 4th Lincoln leased from Germain Lincolnin the last 8 years. The reason I keep returning is the excellent sales experience and the confidence I have in the Service Department. My most recent service experience involved my 2016 Lincoln MKX which had a problem requiring the car to be tied up for over a week. Justin Yoerger met me on arrival and worked with me to provide a loaner car for the time the car would be out of service. He made sure I was informed of the progress of the service and when the car was ready it was delivered back to me clean and in perfect condition. I have worked with Justin in the past and I know when I have an issue he is always willing to go the extra mile to make sure I am completely satisfied when I get my car back. Every aspect of working with Germain Lincoln makes leasing a car from them a great experience. Confidence is how I would describe my impression of this dealership. More

Service I have been having my Ford Edge serviced by Germain since I was unhappy with previous service at Ford. I have been dealing with Justin Yoerger for ov I have been having my Ford Edge serviced by Germain since I was unhappy with previous service at Ford. I have been dealing with Justin Yoerger for over 2 years now. He has been so easy to work with and has been very helpful in making decisions on what to do with my vehicle. I am so happy with the way I have been treated I am in the process of possibly purchasing or leasing a MXC, possibly Black Label. Justin has answered all my questions and I feel very comfortable when bringing my vehicle in for service. More