Germain Lincoln

Great People I was treated very nicely when I went to shop for a new Lincoln. My sales person Mike Messina was extremely cordial and helpful showing me the various I was treated very nicely when I went to shop for a new Lincoln. My sales person Mike Messina was extremely cordial and helpful showing me the various models and options that were available. I felt that my transaction was smooth and fair especially for my trade-in allowance. More

Thanks Scott I brought my 2012 MKX in for its 30,000 mile service and was very satisfied with the care I received. Scott Moesner went out of his way to explain wha I brought my 2012 MKX in for its 30,000 mile service and was very satisfied with the care I received. Scott Moesner went out of his way to explain what was included and also got me competive pricing on Tires that I was in need of. Thanks again Scott, I appreciate your service and attention to detail. Tim McCoy More

All I can say is WOW! We brought our new Lincoln in for an oil change on the spur of the moment. We had never had service there yet and when we walked in, we were greeted v We brought our new Lincoln in for an oil change on the spur of the moment. We had never had service there yet and when we walked in, we were greeted very graciously by everyone who worked there. We were offered beverages ,snacks and even an ice cream sundae! Scott Moesner took our info and when it was done came over and filled us in on everything. They even washed and vacuumed our car ! We will always do business with them because the customer service is excellent! Thank you Scott Moesner. More

Thank you , Dave Kern! My husband and I were not particularly looking for a new car and just wanted to check the cars out for the future. We walked in and were greeted by Da My husband and I were not particularly looking for a new car and just wanted to check the cars out for the future. We walked in and were greeted by Dave Kern. My husband doesn't typically like salespeople until he's ready to purchase. Dave gave us some space and was there if we had any questions. When we did, he was extremely knowledgeable. It really was a pleasure to interact with Dave because of all his knowledge. We've been to other dealers in the past and they don't always know the answers. Dave gave us such a great deal it was impossible to walk away. More

"ALL" MY SERVICE AT GERMAIN LINCOLN Justin Yoerger always gives me EXCELLENT service ... has a great attitude and is always helpful. I get all my auto needs here w/Justin ... he is alway Justin Yoerger always gives me EXCELLENT service ... has a great attitude and is always helpful. I get all my auto needs here w/Justin ... he is always available ... I have no complaints. Thank You ... He is a great asset. More

Service very good to excellent. Technician found a brake problem I didn't know was potential trouble. Appreciated the arrangement for a "loaner car when it b very good to excellent. Technician found a brake problem I didn't know was potential trouble. Appreciated the arrangement for a "loaner car when it became apparent more extensive work was required. More

Service sells cars The reason I bought my Lincoln was because of the excellent service I received when I owned a Ford. Justin Yoerger has consistently given that extra The reason I bought my Lincoln was because of the excellent service I received when I owned a Ford. Justin Yoerger has consistently given that extra effort that makes service outstanding. More

Recent service experience Justin Yoerger was available as soon as I pulled into service and my car was serviced perfectly and in the time quoted while I sat and had coffee and Justin Yoerger was available as soon as I pulled into service and my car was serviced perfectly and in the time quoted while I sat and had coffee and scones. Great place to purchase a vehicle and service second to none. Thanks again Justin Yoerger! Roy Hammond More

Outstanding customer service Scott Moessner did an outstanding job in getting my automobile in and out of the dealership in less than an hour. New battery, new wipers, complimenta Scott Moessner did an outstanding job in getting my automobile in and out of the dealership in less than an hour. New battery, new wipers, complimentary car wash and a smile from every employee I came in contact with. Great team, super job More

Germain Lincoln in Naples, Florida is the BEST! The service department in this dealership is outstanding, especially service writer Scott Moessner and the Service Manager Joe DiClaudio. Based on the The service department in this dealership is outstanding, especially service writer Scott Moessner and the Service Manager Joe DiClaudio. Based on the performance of the service department, we recently purchased a 2017 Lincoln Navigator from Germain Lincoln. The purchase process was efficient, professional, and timely. Easiest vehicle purchase we have ever made. Dennis Leach in the Sales Department has a wonderful demeanor and a wealth of knowledge about the various Lincoln models. We highly recommend him. Tony Antonucci, Business Manager is wonderful to work with to finalize our purchase, conducting his portion of the transaction with professionalism and efficiency. Jim Barbarossa, the Sales Manager facilitated the value of our trade in and final purchase cost very quickly and courteously.  Leslee Sass the Dealership Manager is a tremendous asset and oversees a huge operation with a keen eye toward customer satisfaction and efficiency. Denise DiClaudio is the glue that holds the dealership together. She was the first person we met at the dealership when we moved to Naples a year ago and she made us feel like part of the Germain family immediately. She is an outstanding representative of the dealership and makes all transactions and dealership visits a true pleasure. The addition of Melanie Fagan to the dealership as a hostess/concierge is also a delight as she serves visitors delicious treats and beverages, pampering customers and ensuring everyone is comfortable. We highly recommend the Germain Lincoln dealership in Naples for all aspects of automobile sales and service.  More