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Germain Lincoln
Naples, FL
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Horrible Everything is poor here. Staff, pricing, could not even get a cup of coffee which I waited from pompus staff. Textbook what is wrong with "service" ce Everything is poor here. Staff, pricing, could not even get a cup of coffee which I waited from pompus staff. Textbook what is wrong with "service" center today. Could not even fix my main concern with the transmission. If the dealer cannot even fix one of their own brands transmission, than who? Delivered car filthy having had it sit out overnight in the rain. Never again. More
Excellent service experience It was a pleasure working with Justin Yoerger. He kept me updated on the status of the service on my Lincoln and discussed options for the repairs. It was a pleasure working with Justin Yoerger. He kept me updated on the status of the service on my Lincoln and discussed options for the repairs. More
Excellent I recently bought a new Lincoln MKZ at Germain Lincoln. John Stone, the salesman I worked with, was excellent. He was very professional and easy to I recently bought a new Lincoln MKZ at Germain Lincoln. John Stone, the salesman I worked with, was excellent. He was very professional and easy to work with. He was very knowledgeable about the car I was interested in. He was very helpful again the day I did the final paperwork and picked up the car. More
Scott Moesner serv. rep Scott Moesner was my service rep. twice. He was both courteous and knowledge. Scott explained everything in detail and kept me updated on progress. Scott Moesner was my service rep. twice. He was both courteous and knowledge. Scott explained everything in detail and kept me updated on progress. Kudos on a great job. More
Dave Kern was a great sales person We enjoyed our experience at Germaine Lincoln. Dave Kern did a great job in helping us to find the car that suited our needs. Once purchased he spent We enjoyed our experience at Germaine Lincoln. Dave Kern did a great job in helping us to find the car that suited our needs. Once purchased he spent a great deal of time reviewing all the functions of the vehicle and didn't in anyway make us feel technolically inferior. Thanks. Dave More
Great service as always. Justin Yoerger is the best! I had my brand new car in for covered service and had a loner for the day. Much appreciated. as always. Justin Yoerger is the best! I had my brand new car in for covered service and had a loner for the day. Much appreciated. More
Outstanding Service Justin Yoerger was my service advisor and was knowledgeable, courteous, and very helpful in explains what was being done to my Lincoln MKT during a sc Justin Yoerger was my service advisor and was knowledgeable, courteous, and very helpful in explains what was being done to my Lincoln MKT during a scheduled service appointment. I would highly recommend Justin and have no doubt that you would receive the same level of outstanding service the I experienced. More
Was very satisfied This was my first visit to Germain Lincoln and was very satisfied with David Kern and would recommend Germain and Dave to anyone looking to buy a car. This was my first visit to Germain Lincoln and was very satisfied with David Kern and would recommend Germain and Dave to anyone looking to buy a car. More
SATISFIED AS ALWAYS! Short and sweet..thanks, as always, Justin Yoerger for wonderful attention and service when our car is brought in for any reason. Wonderful people... Short and sweet..thanks, as always, Justin Yoerger for wonderful attention and service when our car is brought in for any reason. Wonderful people...let me give a special little thank you to the lovely woman behind the "refreshment" bar...always very pleasant and so nice to talk to *-) Merry Christmas Justin and everyone at Germain Naples *-) More
Highly Recommend Germain Lincoln Service Team The service team led by Joe DiClaudio is excellent! Justin Yorger is very professional, always has details about my car and explains the service work The service team led by Joe DiClaudio is excellent! Justin Yorger is very professional, always has details about my car and explains the service work being completed. It is because of this team that has been with Lincoln so many years that I will forever service my car here. Thank you Joe and Justin! Sincerely, Robbin Cook More