Germain Lincoln

Justin Youeger did a great job taking care of my needs. He k Justin Yoerger did a great job servicing my needs and getting me a loaner car during service. Waiting area was great on drop off but unattended on pi Justin Yoerger did a great job servicing my needs and getting me a loaner car during service. Waiting area was great on drop off but unattended on pick up at 4:30 PM. More

The most gracious and helpful staff anywhere I came to the dealer service department with a cracked driver-side window and, to be honest, I expected a hassle. Nothing could have been further fro I came to the dealer service department with a cracked driver-side window and, to be honest, I expected a hassle. Nothing could have been further from it. Scott Moessner came immediately to my rescue and set the replacement wheels in motion. I was given an exact quote on cost. When the window came in I was seated in a waiting area that rivaled a hotel lobby with a lovely woman offering coffee, snacks, ice cream!!! By the way, the replaced window was perfect. I would certainly recommend Scott and the Germain Lincoln dealership to anyone needing service on their car. More

Justin Yoerger rating Justin Yoerger was very courteous & professional in his position. He kept me informed on the diagnosis. He is an asset to your dealership. Jack Atwood Justin Yoerger was very courteous & professional in his position. He kept me informed on the diagnosis. He is an asset to your dealership. Jack Atwood More

Great Positive experience. Wonderful professional employees throughout. Justin Yoerger displayed professional caring manner. Explained services performed Positive experience. Wonderful professional employees throughout. Justin Yoerger displayed professional caring manner. Explained services performed. Very courteous and accommodating. Recommend service and dealership with no hesitation. More

John Stone was a great help and was very knowledgeable about our vehicle. I would highly recommend John as well as Germain to my family and friends. was a great help and was very knowledgeable about our vehicle. I would highly recommend John as well as Germain to my family and friends. More

Service where the customer is always first Justin Yoerger is professional, courteous and makes certain that his customers leave with answers and solutions to any problem. I highly recommend Jus Justin Yoerger is professional, courteous and makes certain that his customers leave with answers and solutions to any problem. I highly recommend Justin and his team. MRiley More

Horrible Everything is poor here. Staff, pricing, could not even get a cup of coffee which I waited from pompus staff. Textbook what is wrong with "service" ce Everything is poor here. Staff, pricing, could not even get a cup of coffee which I waited from pompus staff. Textbook what is wrong with "service" center today. Could not even fix my main concern with the transmission. If the dealer cannot even fix one of their own brands transmission, than who? Delivered car filthy having had it sit out overnight in the rain. Never again. More

Excellent service-Justin Yoerger Justin Yoerger met me at the service driveway promptly as I exited the car. He presents himself as a true professional. I recognized a distinct qualit Justin Yoerger met me at the service driveway promptly as I exited the car. He presents himself as a true professional. I recognized a distinct quality in him......he let me talk first after his greeting to me.Justin reviewed the services my car needed. All were completed to my satisfaction. I always feel a high degree of trust with the Germain Lincoln people. Bill Osborne More

Excellent service experience It was a pleasure working with Justin Yoerger. He kept me updated on the status of the service on my Lincoln and discussed options for the repairs. It was a pleasure working with Justin Yoerger. He kept me updated on the status of the service on my Lincoln and discussed options for the repairs. More

Excellent I recently bought a new Lincoln MKZ at Germain Lincoln. John Stone, the salesman I worked with, was excellent. He was very professional and easy to I recently bought a new Lincoln MKZ at Germain Lincoln. John Stone, the salesman I worked with, was excellent. He was very professional and easy to work with. He was very knowledgeable about the car I was interested in. He was very helpful again the day I did the final paperwork and picked up the car. More