Germain Lincoln

GREAT! I found Scott Moessner very professional,knowledgeable, and caring. I was treated most courteously and expeditiously. I always felt that car servici I found Scott Moessner very professional,knowledgeable, and caring. I was treated most courteously and expeditiously. I always felt that car servicing was just like a trip to the dentist, I never looked forward to either. Germain Lincoln made it a better than just another "MUST DO". Thank you, Hank Dybal More

ALL ABOUT GETTING YOUR MONEY AN AGREEMENT WAS MADE FOR TRADE IN AND PRICE OF VEHICLE. UPON FINALIZING THE PURCHASE AN ADDITIONAL 3 THOUSAND WAS ADDED IN FOR "NEEDED PROTECTION". W AN AGREEMENT WAS MADE FOR TRADE IN AND PRICE OF VEHICLE. UPON FINALIZING THE PURCHASE AN ADDITIONAL 3 THOUSAND WAS ADDED IN FOR "NEEDED PROTECTION". WHAT KIND OF VEHICLES DO YOU SELL THAT REQUIRE SO MUCH MONEY IN BACK UP PROTECTION? I AM VERY UNHAPPY WITH THIS METHOD OF DOING BUSINESS AND WOULD NEVER EVER REFER TO YOUR DEALERSHIP. BUYERS BEWARE OF PRESSURED COSTS ADDED TO YOUR INVOICE!!! More

Great place to buy a car John stone was our salesman and he was extremely helpful both before and after the sale. He helped us get the price we wanted and the color for our John stone was our salesman and he was extremely helpful both before and after the sale. He helped us get the price we wanted and the color for our mkz that we requested. More

I am not sur what you want here My visit to Germaine on 06/02/17 was a very pleasant experience. Justin Yoerger the service rep. I always deal with is the best. Justin gave me immedi My visit to Germaine on 06/02/17 was a very pleasant experience. Justin Yoerger the service rep. I always deal with is the best. Justin gave me immediate attention and resolved my problem in short order. More

Professional, no pressure Shopping for a Lincoln? Go to Germain's in Naples! Our sales consultant/internet manager, Dave Kern, was very professional. Dave was a no pressure Shopping for a Lincoln? Go to Germain's in Naples! Our sales consultant/internet manager, Dave Kern, was very professional. Dave was a no pressure guy with great job knowledge. Dave was also very courteous and a pleasure to work with. The sales manager and finance manger were also very kind and easy to work with. By the way, our new Continental is a fantastic car! Go to Germain's! More

Greaat customer service I always enjoy my trips for service at Germain. Scott Moessner is my Service Consultant .He does a great job getting my car in for the service it n I always enjoy my trips for service at Germain. Scott Moessner is my Service Consultant .He does a great job getting my car in for the service it needs. He is always very pleasant and professional . Gary Falkenberg More

Excellent Service We brought our Lincoln in for an oil change and tire rotation. Excellent service, quality work Very professional staff, very friendly, especially Ju We brought our Lincoln in for an oil change and tire rotation. Excellent service, quality work Very professional staff, very friendly, especially Justin Yoerger. Would come back again. Thank you. John & Kathy More

Old school approach with lacking customer service Attempted to purchase a new Lincoln with the friends and family pin but could not get an accurate breakdown of plan pricing. Had a salesman give me a Attempted to purchase a new Lincoln with the friends and family pin but could not get an accurate breakdown of plan pricing. Had a salesman give me a hand written total amount owed. Did not break down plan price, rebates, taxes or tags- just an out the door number that he stated was all I needed. Unless I was willing to leave a $5000 deposit for them to find me one, I could not have a breakdown in pricing. This is not in accordance with Lincoln plan buyer rules. More

Very professional Justin was excellent he helped us with a recall that ford in Naples could not Very pleasant facility we would definitely go there again should the oc Justin was excellent he helped us with a recall that ford in Naples could not Very pleasant facility we would definitely go there again should the occasion arise Well done! More

Dennis Leach did a great job Dennis Leach was instrumental in our purchasing a Lincoln MKS from Germain Lincoln.....he was not overbearing, very likable and was willing to negotia Dennis Leach was instrumental in our purchasing a Lincoln MKS from Germain Lincoln.....he was not overbearing, very likable and was willing to negotiate leading to a sale..........he also followed up two days after the sale with issues that we had..........that really impressed me More