Germain Lincoln

Easiest car buying experience I’ve had!!! 5 Star Experience From the moment when you first walk in this dealership it is a 5 Star ?????????? Experience- if it weren’t for the vehicles you may mistake the Greeti From the moment when you first walk in this dealership it is a 5 Star ?????????? Experience- if it weren’t for the vehicles you may mistake the Greetings “Hello Madam, Welcome to our dealership may I offer you a coffee perhaps?” And the Sales/Service gentleman David Kern - OUTSTANDING - from that of The Plaza Hotel in NY city! And I had the retiree plan from Ford - mine was a straight forward deal here - But they Treated me like I was a VIP! Can’t say enough about Mr.David Kern - his authenticity reminds you of the good ‘ole days, Lovely man. Glad I made the 2 hour drive - like my friend said - It’s worth it! More

Service Rep I have had my Lincoln MKZ in for service twice and the service rep Cheryl Rehkopf was excellent in taking care of the problems. She was very professio I have had my Lincoln MKZ in for service twice and the service rep Cheryl Rehkopf was excellent in taking care of the problems. She was very professional in explaining what needed to be repaired and that the repairs were covered under warranty. Then she contacted Enterprise Rental Car and set up a rental car for the night. Right after arriving home MS Rehkopf called to inform me that the parts would be available in the morning. She said she would contact me as soon as it was repaired which was around noon the next day. In todays market we don't always experience this type of dedicated service. Germain Lincoln can be proud of the dedication to the customer MS Rehkopf has displayed. William H. Lee More

Never let down I always am treated with friendly smiles and warm welcomes. Clean and everyone is dressed proffesional. You can watch through glass doors to see your I always am treated with friendly smiles and warm welcomes. Clean and everyone is dressed proffesional. You can watch through glass doors to see your car and what is going on. Waiting is fun with food and beverage bar. I receive monthly emails with coupons and discounts that are very genetous. Ive been going to Germain for 3 years. I have never been let down and my 2012 Lincoln drives like it is brand new. More

High Level of Excellence My wife and I just leased a 2018 Lincoln MKZ. Our salesman was Mike Viau. The entire experience was the best I have ever had in a car dealership from My wife and I just leased a 2018 Lincoln MKZ. Our salesman was Mike Viau. The entire experience was the best I have ever had in a car dealership from the time I walked into the showroom to the time I drove out with our new car today. Germain Lincoln is professional in every way. We were treated with the utmost courtesy and professionalism. More

Got me good on a used car, don’t make my mistake. Bought a used 2013 Lincoln Navigator 9 months ago which no longer meets our needs. Brought to dealer to sell back and now car has depreciated over 10, Bought a used 2013 Lincoln Navigator 9 months ago which no longer meets our needs. Brought to dealer to sell back and now car has depreciated over 10,000. Plus all the money for dealer fees, taxes, and down payment. Thank you Germain for being such shady car salesman. I hope your satisfied knowing you have now put my family in this situation. You should have stepped up and made it right. You could have helped achieve my payoff and still been able to make $4,000. On the used car but that’s not enough for you. I am not an avid review writer but I hope my reviews of your dealerships actual practices save just one family from being in the position we are in. More

Excellent Service Department All staff are customer oriented, friendly, and helpful. Tommy Collins was my rep and was outstanding - very efficient and friendly. And he's a USMC All staff are customer oriented, friendly, and helpful. Tommy Collins was my rep and was outstanding - very efficient and friendly. And he's a USMC Vet - tremendous PLUS. Service Manager Justin Joeger was also around and very friendly and helpful as usual. Great Service Dept. - have been a customer for four years and will continue. More

Bought a used SUV Thanks to Dennis Leach I bought a Used MKX. He was very helpful and pleasant to deal with. Very nice dealership and a pleasure to do business with. Thanks to Dennis Leach I bought a Used MKX. He was very helpful and pleasant to deal with. Very nice dealership and a pleasure to do business with. Very thorough in detail. More

Scott Moesser My service call was directed by Scott Moesser. He listen to my concerns and clearly explained solution to all question. He provided a car and kept m My service call was directed by Scott Moesser. He listen to my concerns and clearly explained solution to all question. He provided a car and kept me up to date as to the progress of my service. He is an outstanding example of an employee who strives for his customers satisfaction. More

GREAT SERVICE IT IS ALWAYS A PLEASURE CALLING ON JUSTIN. I LOOK FORWARD TO MEETING HIM FOR MY AUTO NEEDS. GREAT JOB! GEART SERVICE! KEEP UP THE GOOD WORK. IT IS ALWAYS A PLEASURE CALLING ON JUSTIN. I LOOK FORWARD TO MEETING HIM FOR MY AUTO NEEDS. GREAT JOB! GEART SERVICE! KEEP UP THE GOOD WORK. More

Dennis Leach is an outstanding and professional salesman and representative of Germain Lincoln of Naples. I highly recommend him to anyone interested in purchasing a new Lincoln. Dennis went though every and representative of Germain Lincoln of Naples. I highly recommend him to anyone interested in purchasing a new Lincoln. Dennis went though every detail of my vehicle and patiently answered all my questions. More