Germain Lincoln

Worst experience with auto repairs I've ever had Our car was towed there on March 22, 2019 and was NEVER properly repaired when transported back to WI mid July, partly at our expense.. The car was s Our car was towed there on March 22, 2019 and was NEVER properly repaired when transported back to WI mid July, partly at our expense.. The car was so improperly repaired that the Lincoln Dealer in Milwaukee had to put in a new engine. All the incorrect issues were addressed and repaired and I'm certain that Germain Lincoln was notified about all the items addressed. I would NEVER take a vehicle there under any circumstances. More

Dennis Leach was very knowledgeable,soft spoken and polite . He was a gentleman and easy to speak with. We would definitely be back to buy another car. polite . He was a gentleman and easy to speak with. We would definitely be back to buy another car. More

Service Dealt with Cherie Rehkopf........she.is courteous, knowledgeable and efficient..waiting time was reasonable and coffee was available with the morning Dealt with Cherie Rehkopf........she.is courteous, knowledgeable and efficient..waiting time was reasonable and coffee was available with the morning newspaper.plus Wall Street journal. More

Cheryl Rehkopf handled the service of my MKCIn an Cheryl Rehkopf handled the service of my MKC In an excellent manner, very professional and friendly. She explained the work that was done on my car f Cheryl Rehkopf handled the service of my MKC In an excellent manner, very professional and friendly. She explained the work that was done on my car faultless. More

Unhappy Customer Driving Ford products since 1956 and purchased a MKC from Germain in 2015 with a service contract. Never had a service issue previously, but recently Driving Ford products since 1956 and purchased a MKC from Germain in 2015 with a service contract. Never had a service issue previously, but recently a new Service Advisor named Cherie waited on me. I wanted an oil change which was prepaid under the service contract. She said she would look the car over under the 30,000 maintenance inspection and I asked her to check the battery in the car's remote. I was shocked to be handed a bill for almost $750.00. She changed wiper blades, filters and the automatic transmission oil, which wasn't due until over 100,000 miles. I complained, but Service Manager Justin smiled and said,"Look how happy your wife will be since you took such good care of her car." She was not happy and neither am I. We will never deal with Germain again. Good thing the oil change was prepaid or the bill would have been over $800.00. More

Exemplary The dealership is beautiful and inviting, immediately welcomed by Barbara. My sales person was a young man named Arjan Rasidovic. I met him for th The dealership is beautiful and inviting, immediately welcomed by Barbara. My sales person was a young man named Arjan Rasidovic. I met him for the first time In September of 2019, but was not ready to purchase, however, I returned to FL. In October, returned to Germain Lincoln of Naples and requested Arian Rasidovic as my salesperson, The service from beginning to driving My new Lincoln MKC off the lot was easy, efficient, timely and all due to Ari. I would recommend this young, knowledgeable, patient young salesperson to my family and friends. Jean I. Clay More

john stone assisted me in my purchase of a lincoln mkz He was very knowledgeable and took a real interest in my sale, explaining everything about the cars features. I felt very comfortable with the whole He was very knowledgeable and took a real interest in my sale, explaining everything about the cars features. I felt very comfortable with the whole dealership. More

Professionalism I was recommended to bring my Ford Fusion car to service here by an advisor the Germain Toyota whose name is Frank Lopez, and as I have great confiden I was recommended to bring my Ford Fusion car to service here by an advisor the Germain Toyota whose name is Frank Lopez, and as I have great confidence to Frank Lopez that's why I brought my Ford to this dealer to serve for the second time , but I think what makes me feel more comfortable now, is to have an advisor like Cheryl Rehkopf, she makes me feel very comfortable and confident, this is my second experience with her and I hope to continue having many more excellent experiences in the future I continue to bring my car to be served here. She has treated me with a lot of respect and professionalism. Thank you, "Cheryl Rehkopf" More

They do a GREAT job Cheryl Rehkopf, our service consultant, is excellent. Very personable and helpful. Their waiting area is the best I have ever experienced! All employ Cheryl Rehkopf, our service consultant, is excellent. Very personable and helpful. Their waiting area is the best I have ever experienced! All employees at the dealership have been great. More

Cheryl Rehkopf Hands down the best service consultant I have deal with at a Lincoln dealership. I highly recommend Cheryl. Her demeanor, competency and communication Hands down the best service consultant I have deal with at a Lincoln dealership. I highly recommend Cheryl. Her demeanor, competency and communication skills were exemplary. More