Germain Lincoln
Naples, FL
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Vacation saved We were traveling from Wisconsin to Florida and ended up puncturing our tire on our Navigator. Since they had 50k on them we opted to replace them al We were traveling from Wisconsin to Florida and ended up puncturing our tire on our Navigator. Since they had 50k on them we opted to replace them all. We called Germain Lincoln and they beat the prices we found on tire rack. Scott Moessner was our service advisor during our visit. We were blown away at the café the dealership had onsite that offered anything drink or snack wise that you could want. After 15 min Scott informed us that they were backed up and it would take a couple hours to complete the work. Scott gave us a loaner vehicle and then offered to switch the vehicle out with ours later in the day. When we told him we were staying on Sanibel Island an hour away he said that was no problem at all. Scott delivered our vehicle personally, washed and vacuumed and saved us a day of our vacation. This is the BEST dealership with the BEST service we've ever had anywhere hands down!!!! More
Cheryl Rehkopf provided excellent personalized care! Cheryl Rehkopf kept me up-to-date on the serving of my vehicle, was extremely customer oriented, and was very pleasant to work with. Will definitely c Cheryl Rehkopf kept me up-to-date on the serving of my vehicle, was extremely customer oriented, and was very pleasant to work with. Will definitely continue to do my service at Germain Lincoln. The lady serving the coffee and other refreshments was very kind and considerate - made for a great wait. More
Excellent and enjoyable Been with this dealership for 25 years and with Dave Kern for all of that time. Have never had a less than pleasant experience. Sorry tonsee Dave go b Been with this dealership for 25 years and with Dave Kern for all of that time. Have never had a less than pleasant experience. Sorry tonsee Dave go but happy for him as well. More
Scott Moesner at Germain Lincoln My experience with Scott and the whole crew was exceptional Best service ever will buy my next car there next year and I’m a snow bird!!! Can’t say en My experience with Scott and the whole crew was exceptional Best service ever will buy my next car there next year and I’m a snow bird!!! Can’t say enough good things about Germaine Lincoln More
Service for my Lincoln Germain Lincoln goes out of their way to make your car service a pleasant experience from the time you arrive until the service is complete. Cheryl R Germain Lincoln goes out of their way to make your car service a pleasant experience from the time you arrive until the service is complete. Cheryl Rehkoph was the service person that dealt with my maintenance yesterday. I had an appointment problem so rather than wait around she got me a loaner to get home and had my car delivered to me at my home. She was very easy to work with and solved my appointment issue with no problem. I would definitely recommend both Cheryl and Germain Lincoln for your s automotive needs. More
Service visit Scott Moesner was an ultimate profesdional the woman who services the customer lounge is exceptional, very friendly and welcoming. A real asset to the Scott Moesner was an ultimate profesdional the woman who services the customer lounge is exceptional, very friendly and welcoming. A real asset to the dealership More
Hard to beat! It would be very difficult to get better service at an auto dealership that you get at Germain Lincoln. The staff treats everyone like royalty and it It would be very difficult to get better service at an auto dealership that you get at Germain Lincoln. The staff treats everyone like royalty and it is sincere. I’m very fortunate to have a top rated Lincoln dealership close to home in Naples, Florida! Jeff Howerton More
Very Happy with the Service After meeting Cheryl Rehkopf at the Germain Lincoln dealership she took care of everything pertaining to the repair that needed to be done. She answe After meeting Cheryl Rehkopf at the Germain Lincoln dealership she took care of everything pertaining to the repair that needed to be done. She answered all my questions and kept me informed throughout the entire process. I would be glad to have her take care of anything to do with my car whenever I need to have something repaired or worked on. Gary More
New Car John Stone did a great job finding and getting us into 2019 Nautilus. We are enjoying the ride and the comfort of our Lincoln Nautilus. John Stone did a great job finding and getting us into 2019 Nautilus. We are enjoying the ride and the comfort of our Lincoln Nautilus. More
Great dealership for service Germain Lincoln for service was very helpful and professional and quick to get the job done correctly. Our service advisor Scott Moessner was very he Germain Lincoln for service was very helpful and professional and quick to get the job done correctly. Our service advisor Scott Moessner was very helpful, knowledgeable and quick to get back to us. More