Germain Lincoln

Great service, awesome communication, repairs and new tires, car was washed and dried, ready out front!! tires, car was washed and dried, ready out front!! More

Very pleased with our first purchase at Germain Lincoln of Naples. Brett followed up our email inquiring about a car and Peter M did a great job with our questions and concerns. of Naples. Brett followed up our email inquiring about a car and Peter M did a great job with our questions and concerns. More

Had a communication problem but they more than made up for it. I was very satisfied and they have earned my future business. for it. I was very satisfied and they have earned my future business. More

Great staff, clean and efficient performance. Never got offered a refreshment. Waiting room is GREAT. Wish you had a few newspapers to read. Never got offered a refreshment. Waiting room is GREAT. Wish you had a few newspapers to read. More

Great job by the staff. Made it easy to do business with them. My SUV was cleaned and repaired just as promised Made it easy to do business with them. My SUV was cleaned and repaired just as promised More

Had initial difficulty scheduling a car while the vehicle was to be serviced until the Service Manager intervened. It took 3 days to resolve the problem with Lenny the Service Coordinator kept us posted was to be serviced until the Service Manager intervened. It took 3 days to resolve the problem with Lenny the Service Coordinator kept us posted More

Pickup and delivery wasn’t very good. Wrong time and delayed return. Nice delivery person though Wrong time and delayed return. Nice delivery person though More

Very professional. Pietro Ledonne was our sales associate for our Lincoln Navigator. He explained everything completely so that we could understand all the features. Pietro Ledonne was our sales associate for our Lincoln Navigator. He explained everything completely so that we could understand all the features. More

My experience with the Service Department was very timely and attentive. The overall flow from beginning to the end was extremely customer friendly. At the completion of my service I was approached by Lenny and attentive. The overall flow from beginning to the end was extremely customer friendly. At the completion of my service I was approached by Lenny inviting myself into his office. Lenny completed my paperwork along with myself keeping myself at ease. With a few signatures completed Lenny continued to leave myself at ease. Lenny doesn't only treat you like a customer but a real person. A huge kudos goes out to Lenny! More

The mechanic quickly let me know of the problems and then rapidly fixed them and the problems have gone away. The manager quickly told of any problems and they were fixed in a rapid manner. rapidly fixed them and the problems have gone away. The manager quickly told of any problems and they were fixed in a rapid manner. More