Germain Lexus of Easton

I had the pleasure of dealing with Caleb Rich (used car salesperson). I was very impressed with his customer service. He knew what I was interested in buying and he called right away when the car was avail salesperson). I was very impressed with his customer service. He knew what I was interested in buying and he called right away when the car was available. I was not too impressed with the car service department though. There were a couple things that were missed when we bought the car (oil reader was not reset and the car had low engine coolant). However, they corrected the problems promptly and the service was great. I would recommend this dealershipt to anyone who is in the market in buying a used car. More

Aso was extreemly helpful in finding a car that fit the parameters we presented to him and was very close to the price we wanted to pay. He made sure any potential problems were addressed before the deal parameters we presented to him and was very close to the price we wanted to pay. He made sure any potential problems were addressed before the deal was closed. I would go back to him again. The overall experience was extreemly positive. Even the closing process was handled in a way that exceed our expectations in addressing some concerns over financing. More

Melvin was a pleasure to work with. No pressure salesman and very informative. Customer service was his number one attribute. My wife and I both bought our cars from Melvin and we are very pleased and will and very informative. Customer service was his number one attribute. My wife and I both bought our cars from Melvin and we are very pleased and will definitely be buying our next cars from him too. More

I have been impressed with the service pre and post sale. I have received prompt follow up from my sales associate Preston who did a excellent job in explain the features, benefits, and value of a Lexus Cer I have received prompt follow up from my sales associate Preston who did a excellent job in explain the features, benefits, and value of a Lexus Certfied Pre Owned Vehicle. My first service appointment was with Alayna who was very pleasant and professional. My vehicle was ready for pick up at the time promised as well. Overall a fantastic experience. More

The purchase of my new Lexus was one of the smoothest transactions I ever had in my life. Being a saleman I expect some tug of war with respect to the deal but it was so user friendly that I had to go ou transactions I ever had in my life. Being a saleman I expect some tug of war with respect to the deal but it was so user friendly that I had to go outside for a minute and get my breath. I just really could not believe that it was this easy. Melvin made me feel at ease and I really liked his follow up not only right after the sale but for many years after the sale. I'll be back for my upgrade when the time comes. Thanks Melvin + the Germain Family. More

I would absolutely recommend this dealership and definitely my sales rep Aso. He did an outstanding job on information concerning the vehicle as well as keeping me posted on everything during the p definitely my sales rep Aso. He did an outstanding job on information concerning the vehicle as well as keeping me posted on everything during the process. His communication skills were outstanding. He listened to every detail of what features I wanted in a vehicle and made sure he found the perfect one. In my opinion, he went above and beyond. More

Great experience for my first time as a Lexus customer. My sales rep, Mark Radebaugh was professional, knowledgeable and made my experience top shelf. I also recently had my Lexus in for service and the My sales rep, Mark Radebaugh was professional, knowledgeable and made my experience top shelf. I also recently had my Lexus in for service and the online appointment system was very easy and accurate. Mark referred me to Alena Bankes, the service rep and she was very efficient, personalable and made my service call the easiest I have ever had. A great team. More

customer service was great. the entire staff was helpful and friendly. preston and aso were the two salesmen who helped me find the car i wanted at the price i could afford. it was a pleasure doing busine and friendly. preston and aso were the two salesmen who helped me find the car i wanted at the price i could afford. it was a pleasure doing business with them and their dealership and i inttend to continue to purchase my cars from germain lexus in the future. More

I purchased three vehicles from Preston Hutchins at Germaine Lexus of Easton over an 18 month period. Mr. Hutchins and Germain Lexus of Easton's customer service and overall service is the best. Germai Germaine Lexus of Easton over an 18 month period. Mr. Hutchins and Germain Lexus of Easton's customer service and overall service is the best. Germain Lexus of Easton's best attributes are their great selection of quality cars, knowledgeable staff and their commitment to customer service. More

I was shopping for a new SUV. I had done a lot of research and was between 2 competing manufacturers. Upon visiting Germain Lexus of Easton and visiting with Bryan Jordan several times I came to the research and was between 2 competing manufacturers. Upon visiting Germain Lexus of Easton and visiting with Bryan Jordan several times I came to the conclusion that the dealer was going to be what made the difference. Bryan treated me as if we had known each other for some time. He went out of his way to ask questions and follow-up questions about my family and family background. He was sincere, professional, and always honest during my car shopping. My wife and I both feel that we got a great deal on our 2008 Lexus RX350. Everytime that I have seen Bryan since our purchase, he has asked how the vehicle is doing and if we are still satisfied with it. I imagine that he knows we are, but he continues to ask. We are very satisfied with this dealership and Bryan Jordan in particular. More