Germain Lexus of Easton
Columbus, OH
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Caleb was a pleasure to work with. Appreciated his the no pressure sales approach. He was happy to spend all the time I needed, answering questions and even offered to take on the task of searching for a no pressure sales approach. He was happy to spend all the time I needed, answering questions and even offered to take on the task of searching for a car if one on the lot didn't meet my needs. Would highly recommend anyone see Caleb for your next car purchase. More
ever since i have had the car bob havey has been v helpful in all of my needs,when ever i go back to the shop i am always greeted with a smile every one is always kertieus and polite,i now go in for j helpful in all of my needs,when ever i go back to the shop i am always greeted with a smile every one is always kertieus and polite,i now go in for just a chat and to see if there are any newer cars that i might be interested in More
We bought a 2004 Murano about 3 years ago and I am still talking about the wonderful experience we had purchasing this car! With many horror stories surrounding purchasing a car, by far this was NOT the cas talking about the wonderful experience we had purchasing this car! With many horror stories surrounding purchasing a car, by far this was NOT the case. Mark, our salesperson, was the most helpful and non-pressuring sales guy I have ever dealt with. By no means did we walk into the dealership that day planning on buying a car. We were simply 'just looking' and weighing out our options. Mark's knowledge about the car and his display of professionalism really sold that car! I highly recommend Germain to anyone and I definitely tell them to make sure they ask for Mark Radabaugh! More
I was very pleased with the service I recieved and the personal attention to every detail by Preston Hutchins. He really helped sell the idea of not just the car, but the great warranty and the detailed personal attention to every detail by Preston Hutchins. He really helped sell the idea of not just the car, but the great warranty and the detailed features of the car. I was also impressed by the low mileage on a preowned car. More
We had a great experience in buying our car from Germain Lexus of Easton. Our sales representative was Preston Hutchins who was very professional, honest and caring and went out of his way to explain featur Lexus of Easton. Our sales representative was Preston Hutchins who was very professional, honest and caring and went out of his way to explain features and help us choose the pperfect car for us without being pushy. Preston is a fantastic person and made sure the car was serviced and ready to go when we picked it up. He stays on top of any concerns you might have about your vehicle not only during the sale but after the sale is completed. He has contacted us numerous times since the sale to make sure we are satisfied with our purchase and that we are doing ok. He makes you feel like family. I would highly recommend Germain Lexus of Easton and Preston Hutchins if you are looking for a new or Certified pre-owned vehicle. Our 16 year old daughter was so impressed with Preston that she wants to buy her first car from him. Roy, Shirley and Christina. More
Erika Lee is one of the friendliest, helpful, cooperative, dependable, dedicated, reliable and effective sales people I have ever met. She greeted me with the desire to make a difference in my o cooperative, dependable, dedicated, reliable and effective sales people I have ever met. She greeted me with the desire to make a difference in my opinion about Germain Lexus. She displayed an extreme loyalty to the Car Dealership by the way she conducted business. She made every minute worthwhile she explained everything about the Company's loyalty Plan, Service Department, life time car washes and customer satisfaction. She highlighted the importance of the car performance and the safety features. Step by step she demonstrated how everything works. She called several times after the car was sold to ensure I was satisfied and I am very satisfied. She is extremely pleasant and helpful. I would recommend that she receive an award for going above and beyond to ensure the image of the Company was an everlasting and pleasant one. Thanks Erika for making the difference I don’t think the Company can spell S_ccess without "U". More
Aso and Phil were fantastic to work with on our Lexus purchase. Aso is not only very professional and knowledgeable but a blast to be around. His follow up after the sale and concern for our satisfaction purchase. Aso is not only very professional and knowledgeable but a blast to be around. His follow up after the sale and concern for our satisfaction was above and beyond. We are customers for life!!!! More
The reason for my rating is because I believe it was the best car buying experience I have ever had.I have been buying cars for over 30 years. Erika's personality and knowledge made the transition easy and best car buying experience I have ever had.I have been buying cars for over 30 years. Erika's personality and knowledge made the transition easy and pleasant. My wife and I felt her experience and dedication helped us make the final choice easy. To us she made us feel as though we were her only customer. We are also please with her follow up after the sale, she continues to contact for time to time with informations about our purchase. More
Bob and I have obtained and always had good products as well as service at Germain Lexus. Contacts from employee are prompt and answers provided in a professional manner. All employees that we have been in well as service at Germain Lexus. Contacts from employee are prompt and answers provided in a professional manner. All employees that we have been in contact with are very friendly and willing to go out of their way to get you what you want. We are very satisfied and it is the reason we drive 1 hour for the best of the best. More
I have worked with Aso Danso for two years since we bought our Lexus 470. When we purchased the car, we had a great experience. In the two years of working with Aso and the service staff, I have been p bought our Lexus 470. When we purchased the car, we had a great experience. In the two years of working with Aso and the service staff, I have been pleased. Courteous, timely and efficient. Great with having cars to utilize during the check-ups. Car is returned clean. I can't say enough about how excellent it is to work with Aso. He is very knowledgeable, considerate and customer driven. More