
Germain Lexus of Easton
Columbus, OH
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Caleb was very helpful. We had a Mercedes Benz we wanted to trade-in, but we were not sure what we wanted to buy. Caleb was very friendly and very helpful with reviewing the Lexus used car inventory on-lin to trade-in, but we were not sure what we wanted to buy. Caleb was very friendly and very helpful with reviewing the Lexus used car inventory on-line while my girl friend was walking the lot picking out the cars she liked. We basically picked out very similar cars and ended up purchasing a very nice 2009 Lincoln. Caleb spent additional time after the sale to go over the options the car had with us and to help us sync our phone to the car. I highly recommend the friendly, low pressure service that we received from both the Lexus Used Car Dealership as well as Caleb the salesman that we worked directly with. I plan to recommend Caleb to anyone looking for a good deal on a used "clean" car. Don More
I actually had a fun experience buying my Lexus... I had always wanted one but really did not think I was in the financial place to get one yet. Instead of making me feel "unworthy" to be there, Aso found always wanted one but really did not think I was in the financial place to get one yet. Instead of making me feel "unworthy" to be there, Aso found a car for me and he and Ted worked with me until the deal met my needs and on my time line. I love my car, get compliments on it all the time, and brag about how great Aso was to work with. Most people think it is brand new even though it is a 2004... I am so glad to have worked with Aso and enjoyed my experience finalizing everything with Ted as well. They have almost become "friends" who check in with me regularly to see how I am doing, recognize me when I see them out, and know who I am when I call with questions, etc. Thanks for making car buying the opposite of what most people fear it to be.... Aso & Ted are GREAT! I will buy my next Lexus from them when I am ready for a NEW one! More
Caleb was a pleasure to work with. Appreciated his the no pressure sales approach. He was happy to spend all the time I needed, answering questions and even offered to take on the task of searching for a no pressure sales approach. He was happy to spend all the time I needed, answering questions and even offered to take on the task of searching for a car if one on the lot didn't meet my needs. Would highly recommend anyone see Caleb for your next car purchase. More
ever since i have had the car bob havey has been v helpful in all of my needs,when ever i go back to the shop i am always greeted with a smile every one is always kertieus and polite,i now go in for j helpful in all of my needs,when ever i go back to the shop i am always greeted with a smile every one is always kertieus and polite,i now go in for just a chat and to see if there are any newer cars that i might be interested in More
Exceptional experience! Janet and Chad were absolutely wonderful. They found the perfect car for us and the entire process was about what we wanted and how they could help us. Germain Lexus of Easton is t wonderful. They found the perfect car for us and the entire process was about what we wanted and how they could help us. Germain Lexus of Easton is the best dealership that we have experienced! From sales to finance to the management team, we had great experiences every step of the process. More
I was very pleased with the service I recieved and the personal attention to every detail by Preston Hutchins. He really helped sell the idea of not just the car, but the great warranty and the detailed personal attention to every detail by Preston Hutchins. He really helped sell the idea of not just the car, but the great warranty and the detailed features of the car. I was also impressed by the low mileage on a preowned car. More
We bought a 2004 Murano about 3 years ago and I am still talking about the wonderful experience we had purchasing this car! With many horror stories surrounding purchasing a car, by far this was NOT the cas talking about the wonderful experience we had purchasing this car! With many horror stories surrounding purchasing a car, by far this was NOT the case. Mark, our salesperson, was the most helpful and non-pressuring sales guy I have ever dealt with. By no means did we walk into the dealership that day planning on buying a car. We were simply 'just looking' and weighing out our options. Mark's knowledge about the car and his display of professionalism really sold that car! I highly recommend Germain to anyone and I definitely tell them to make sure they ask for Mark Radabaugh! More
Erika Lee is one of the friendliest, helpful, cooperative, dependable, dedicated, reliable and effective sales people I have ever met. She greeted me with the desire to make a difference in my o cooperative, dependable, dedicated, reliable and effective sales people I have ever met. She greeted me with the desire to make a difference in my opinion about Germain Lexus. She displayed an extreme loyalty to the Car Dealership by the way she conducted business. She made every minute worthwhile she explained everything about the Company's loyalty Plan, Service Department, life time car washes and customer satisfaction. She highlighted the importance of the car performance and the safety features. Step by step she demonstrated how everything works. She called several times after the car was sold to ensure I was satisfied and I am very satisfied. She is extremely pleasant and helpful. I would recommend that she receive an award for going above and beyond to ensure the image of the Company was an everlasting and pleasant one. Thanks Erika for making the difference I don’t think the Company can spell S_ccess without "U". More
Aso and Phil were fantastic to work with on our Lexus purchase. Aso is not only very professional and knowledgeable but a blast to be around. His follow up after the sale and concern for our satisfaction purchase. Aso is not only very professional and knowledgeable but a blast to be around. His follow up after the sale and concern for our satisfaction was above and beyond. We are customers for life!!!! More
The reason for my rating is because I believe it was the best car buying experience I have ever had.I have been buying cars for over 30 years. Erika's personality and knowledge made the transition easy and best car buying experience I have ever had.I have been buying cars for over 30 years. Erika's personality and knowledge made the transition easy and pleasant. My wife and I felt her experience and dedication helped us make the final choice easy. To us she made us feel as though we were her only customer. We are also please with her follow up after the sale, she continues to contact for time to time with informations about our purchase. More