
Germain Lexus of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 618 reviews
Thanks to Cliff Stroudt my buying experience at Gemain Lexus was very pleasant. That was much to my surprise, as an older woman buying a car by myself I was expecting much more of a hassle. He walked me Lexus was very pleasant. That was much to my surprise, as an older woman buying a car by myself I was expecting much more of a hassle. He walked me through all of the steps of this high-tech car. He has called to follow up to see how I was liking my red Lexus 360 and to tell me to stop in at the dealership if I have more questions. I feel like I have a friend in Cliff Stoudt. I would definately recommend him and the dealership to friends and family. Proud owner of a Lexus, Connie Borden More
I have bought two Lexus from Justin Bay and before that he was one of the people we had dealings with during the care of our previous RX300 that we had acquired from a dealer in Cleveland. We were always t he was one of the people we had dealings with during the care of our previous RX300 that we had acquired from a dealer in Cleveland. We were always treated with the utmost respect and courtesy. Justin is one of the main reasons I return to Germain Lexus of Easton. The level of service and dedication that all the employees give makes me return without a second thought as to how I will be treated and how my car will be taken care of expediently and with the highest degree of professionalism. Sincerely, Sheila Sorrell More
I have purchased MANY cars in my life and I can say without hesitation that I have never had a better experience than my recent experience at Germain Lexus of Easton! Brian Jordan helped find the EXAC without hesitation that I have never had a better experience than my recent experience at Germain Lexus of Easton! Brian Jordan helped find the EXACT car I wanted, and Cliff Stoudt completed the sale with me teaching how to utilize all the goodies on my new GX460. The thing that impresses me the most is the service AFTER the sale! Cliff stays in touch regularly, I receive service reminders and even occasional phone calls just to be sure I am still 110% THRILLED with my new Lexus. I have, and will continue to highly recommend my salesperson, Cliff Stoudt, and Germain Lexus of Easton to all who will listen! More
I've dealt continuously with Brian Jordan, Sr and now Jr for several years, with only the most favorable results. The friendships we have developed approach that of family-like comfort levels. At my sugges for several years, with only the most favorable results. The friendships we have developed approach that of family-like comfort levels. At my suggestion other members of my family consider this Germain dealership first. More
I bought my New Lexus here from Bob Havey and had such a great experience with the outstanding service and personal relationships they build, that I came back to buy a used car to drive to work. I have boug great experience with the outstanding service and personal relationships they build, that I came back to buy a used car to drive to work. I have bought 6 new cars in the past 10 years and this is the only time I have returned to a dealership. Bob went out of his way to make me feel comfortable and didnt presure me. They make you feel important everytime you deal with them. If your going to buy a luxury car I highly recommend a Lexus and purchasing it from Bob at Germain Lexus of Easton. More
I love the friendliness and atmosphere of Germain. When I bought my Lexus I had my daughter with me and she became bored very fast. While sitting in a car on the showroom a salesman locked the car and by I bought my Lexus I had my daughter with me and she became bored very fast. While sitting in a car on the showroom a salesman locked the car and by accident the car alarm went off. The dealership reacted very nicely and in good manner. The used and new car sales individuals make it a pleasant experience for the entire family. Service is never an issue as I always have options for a loaner or given the fact I work close they always drop me off and offer to pick me up when service is completed. This is a huge plus for such a busy person as myself. More
my husband and I were blessed to walk into germain and meet Erika Lee,she was the most friendly and full of energy.we were impressed with her knowledge and her follow-up... she is a wonderful person and s meet Erika Lee,she was the most friendly and full of energy.we were impressed with her knowledge and her follow-up... she is a wonderful person and sales associate.. we will refer all of our friends to her. More
Melvin was truly a pleasure to work with. We had worked with him in the past and every time has been an enjoyable experience. Melvin goes out of his way to accomodate the customer. When Melvin has not be with him in the past and every time has been an enjoyable experience. Melvin goes out of his way to accomodate the customer. When Melvin has not been available, we worked with Aso and we cannot say enough good things about both of them. The vehicle we bought had some minor blemishes and they took care of them promptly and thoroughly. The attention to detail and service by Melvin has been unmatched by any other dealership we have worked with. We recommend them highly. More
Just wanted to say that my experience working with Cliff Stoudt was an extremely positive one. He was very knowledgeable of the car and took the time taking me through the intricacy's of what makes a Lexus Stoudt was an extremely positive one. He was very knowledgeable of the car and took the time taking me through the intricacy's of what makes a Lexus a Lexus. Cliff was very professional and was more concerned about listening to my questions and answering them than selling me a car. Cliff was respectful of my time and showed a great deal of flexibility making sure I got what I wanted. In my many years of buying cars he's been the first salesman to follow up with me from time to time to make sure I'm happy with the car and the service I've been receiving from Germain Lexus. If you're in the market for a Lexus I would definitely recommend working with Cliff! Greg Schneider More
Dealership is top notch...a reflection of its employees from sales to service !! Our experience actually exceeded expectations as this is the second Lexus we have purchased. Our origanal purchase was from from sales to service !! Our experience actually exceeded expectations as this is the second Lexus we have purchased. Our origanal purchase was from another Ohio dealer and I must say the experience was great; however Easton Lexus exceeded our expectations --- and they were High !! More