Germain Lexus of Easton

I bought my New Lexus here from Bob Havey and had such a great experience with the outstanding service and personal relationships they build, that I came back to buy a used car to drive to work. I have boug great experience with the outstanding service and personal relationships they build, that I came back to buy a used car to drive to work. I have bought 6 new cars in the past 10 years and this is the only time I have returned to a dealership. Bob went out of his way to make me feel comfortable and didnt presure me. They make you feel important everytime you deal with them. If your going to buy a luxury car I highly recommend a Lexus and purchasing it from Bob at Germain Lexus of Easton. More

I love the friendliness and atmosphere of Germain. When I bought my Lexus I had my daughter with me and she became bored very fast. While sitting in a car on the showroom a salesman locked the car and by I bought my Lexus I had my daughter with me and she became bored very fast. While sitting in a car on the showroom a salesman locked the car and by accident the car alarm went off. The dealership reacted very nicely and in good manner. The used and new car sales individuals make it a pleasant experience for the entire family. Service is never an issue as I always have options for a loaner or given the fact I work close they always drop me off and offer to pick me up when service is completed. This is a huge plus for such a busy person as myself. More

my husband and I were blessed to walk into germain and meet Erika Lee,she was the most friendly and full of energy.we were impressed with her knowledge and her follow-up... she is a wonderful person and s meet Erika Lee,she was the most friendly and full of energy.we were impressed with her knowledge and her follow-up... she is a wonderful person and sales associate.. we will refer all of our friends to her. More

I spoke with Preston Hutchins on the phone prior to my visit. Once I arrived at the dealership Preston had the cars out ready for me to look at, he had the comparisons already printed out, etc. After so visit. Once I arrived at the dealership Preston had the cars out ready for me to look at, he had the comparisons already printed out, etc. After some pleasantries he just got right down to business which I appreciated since I was under a tight schedule that day. He did not try and sell me on something I did not want. Preston was extremely well versed on the Lexus car we wanted/purchased. He absolutely knew all there was about the car and he shared the information with me which was reassuring prior to the purchase. Also I asked him to deliver the car the next day with a Christmas bow wrapped around it and he did. It was a Christmas surprise for my wife and she loved the whole set up! It was like out of a commercial for her! Talk about a life time memory! He has since followed up with us (unconditionally) multiple times to make sure all was in good working order as well as to see if there was anything else we needed. Additionally he is/has been trustworthy, this is important to us for future business together. Buying a Lexus for the first time was a neat experience and a big part of that was due to Preston's help! JW More

Melvin was truly a pleasure to work with. We had worked with him in the past and every time has been an enjoyable experience. Melvin goes out of his way to accomodate the customer. When Melvin has not be with him in the past and every time has been an enjoyable experience. Melvin goes out of his way to accomodate the customer. When Melvin has not been available, we worked with Aso and we cannot say enough good things about both of them. The vehicle we bought had some minor blemishes and they took care of them promptly and thoroughly. The attention to detail and service by Melvin has been unmatched by any other dealership we have worked with. We recommend them highly. More

Just wanted to say that my experience working with Cliff Stoudt was an extremely positive one. He was very knowledgeable of the car and took the time taking me through the intricacy's of what makes a Lexus Stoudt was an extremely positive one. He was very knowledgeable of the car and took the time taking me through the intricacy's of what makes a Lexus a Lexus. Cliff was very professional and was more concerned about listening to my questions and answering them than selling me a car. Cliff was respectful of my time and showed a great deal of flexibility making sure I got what I wanted. In my many years of buying cars he's been the first salesman to follow up with me from time to time to make sure I'm happy with the car and the service I've been receiving from Germain Lexus. If you're in the market for a Lexus I would definitely recommend working with Cliff! Greg Schneider More

Dealership is top notch...a reflection of its employees from sales to service !! Our experience actually exceeded expectations as this is the second Lexus we have purchased. Our origanal purchase was from from sales to service !! Our experience actually exceeded expectations as this is the second Lexus we have purchased. Our origanal purchase was from another Ohio dealer and I must say the experience was great; however Easton Lexus exceeded our expectations --- and they were High !! More

I actually had a fun experience buying my Lexus... I had always wanted one but really did not think I was in the financial place to get one yet. Instead of making me feel "unworthy" to be there, Aso found always wanted one but really did not think I was in the financial place to get one yet. Instead of making me feel "unworthy" to be there, Aso found a car for me and he and Ted worked with me until the deal met my needs and on my time line. I love my car, get compliments on it all the time, and brag about how great Aso was to work with. Most people think it is brand new even though it is a 2004... I am so glad to have worked with Aso and enjoyed my experience finalizing everything with Ted as well. They have almost become "friends" who check in with me regularly to see how I am doing, recognize me when I see them out, and know who I am when I call with questions, etc. Thanks for making car buying the opposite of what most people fear it to be.... Aso & Ted are GREAT! I will buy my next Lexus from them when I am ready for a NEW one! More

Caleb was very helpful. We had a Mercedes Benz we wanted to trade-in, but we were not sure what we wanted to buy. Caleb was very friendly and very helpful with reviewing the Lexus used car inventory on-lin to trade-in, but we were not sure what we wanted to buy. Caleb was very friendly and very helpful with reviewing the Lexus used car inventory on-line while my girl friend was walking the lot picking out the cars she liked. We basically picked out very similar cars and ended up purchasing a very nice 2009 Lincoln. Caleb spent additional time after the sale to go over the options the car had with us and to help us sync our phone to the car. I highly recommend the friendly, low pressure service that we received from both the Lexus Used Car Dealership as well as Caleb the salesman that we worked directly with. I plan to recommend Caleb to anyone looking for a good deal on a used "clean" car. Don More

Exceptional experience! Janet and Chad were absolutely wonderful. They found the perfect car for us and the entire process was about what we wanted and how they could help us. Germain Lexus of Easton is t wonderful. They found the perfect car for us and the entire process was about what we wanted and how they could help us. Germain Lexus of Easton is the best dealership that we have experienced! From sales to finance to the management team, we had great experiences every step of the process. More