Germain Lexus of Easton | Page 56

Preston was great to work with. While I despise buying a car due to previous experiences, this one changed my perspective 180 degrees. Preston treated both my husband and I with equal respect. My previous car due to previous experiences, this one changed my perspective 180 degrees. Preston treated both my husband and I with equal respect. My previous experiences, the salesman defers to the male. This was my car and decision and I was treated as such. Preston is honest and patient during our process. He is very knowledgeable and really authentic - you can instantly tell what you see is what you get. He touts himself as a consultant and that is how he acted. We appreciated all his help from start to finish. More

Janet is wonderful. Will be back to look for her next car purchase. She has gone above and beyond to meet all my needs. Thanks so much. purchase. She has gone above and beyond to meet all my needs. Thanks so much. More

Jim Sellers was quite helpful. He took time to clearly explain features of the car we were interested in prior to our test drive. He was professional at all times. At no time was he pushy, which we apprec explain features of the car we were interested in prior to our test drive. He was professional at all times. At no time was he pushy, which we appreciated. When we came to pick up our "new" car , he had everything lined up and it all went off like clockwork. He even helped us install a baby seat because our trade in car did not have the anchors for baby seats and we were unfamiliar with them. He took considerable time familiarizing us with the navigation system , setting up our Bluetooth with our phones , and answering questions. We were quite pleased with his excellent service! More

Why I have given my rating.Just a quick note to say thank you to our salesman ,Preston Hutchins .Our first time to this dealership and we were met with a smile ,a lot of knowledge,and a great personality tha you to our salesman ,Preston Hutchins .Our first time to this dealership and we were met with a smile ,a lot of knowledge,and a great personality that cared about our car needs.Preston did a great job ,and we loved working with him as he helped us thru the whole car buying exp.We would recommend Germain Lexus team to any one looking for a car. Keep up the great work and we look forward to buying new cars in the future.Thanks Eric and Becky More

This was our first purchase of a Lexus and we could not be happier. Our salesman, Jay Jackson did an outstanding job of giving us "personal" attention and went out of his way to make us feel comfortable w be happier. Our salesman, Jay Jackson did an outstanding job of giving us "personal" attention and went out of his way to make us feel comfortable with all the features of our new RX350. Jay went above and beyond to make certain that we were satisfied customers and even came to our home to help us set up our garage door remote. Because of Jay, we are happy to be part of the Lexus Family. If you are looking for personal and genuine attention without high pressure, we would suggest that you ask for Jay Jackson to serve your needs. Germain, you have a good representative of your BRAND! More

From stepping onto the lot as a walk-in shopper to taking delivery of the newly purchased vehicle, this was a first-rate experience. In fact, after getting the decision down to two vehicles, it was the very delivery of the newly purchased vehicle, this was a first-rate experience. In fact, after getting the decision down to two vehicles, it was the very positive experience offered by Germain that prompted us to write our check at the Germain dealership. More

This was my first time buying a car from a dealership. Jim Sellers was my sales person. He and his team worked very hard with me to get me into that car i was interested in. Jim was very professinal, poli Jim Sellers was my sales person. He and his team worked very hard with me to get me into that car i was interested in. Jim was very professinal, polite and made my car buying experience very pleasurable. More

From my initial call to enquire about the car all the way thru to driving off the lot.... a 10! You can tell Germain is investing in his people... from professional training to the professional customer s thru to driving off the lot.... a 10! You can tell Germain is investing in his people... from professional training to the professional customer service and " experience " culture that is being driven in this dealership. Our sales representative - Preston was very knowledgable and accommodating! It was nice to have a representative who " customized " our buying experience to our needs vs. theirs... He spent as much time on any given topic ( car, finance, features, etc. ) as we wanted or needed. The finance process and experience was surprisingly fast & simple. Eric Welch was extremely professional and went out of his way to ensure we were happy! The little things that this team were what set them part from all others ... from the bow for my daughters car to offering to help with the processing of specialized plates to taking a few extra minutes to go over features of the car to ensure I understood them. Great job Team Germain - Easton ! More

My daughter had bought a new Lexus from Aso, and when it came time to get my wife a new car I knew I wanted to buy from Aso. My daughter had a great experience with Aso. He didn't pressure her at all, but came time to get my wife a new car I knew I wanted to buy from Aso. My daughter had a great experience with Aso. He didn't pressure her at all, but instead provided superior customer service and answered all of her questions. He did the same for me. I will stay loyal to Aso as my car dealer and would recommend him to anyone else. More

Working with Jim Sellers was a pleasant experience. He was personable and kind. He educated us about the vehicle we were purchasing and followed up with us after the purchase a couple of times to ensure was personable and kind. He educated us about the vehicle we were purchasing and followed up with us after the purchase a couple of times to ensure we were happy and satisfied. The employees at Germain Lexus of Easton were very friendly and energetic. They made us feel like family and we trusted that they were helping us get a great vehicle at the right price. For someone who does not want to deal with car shopping or worrying about vehicles, it was really awesome to be catered to like they did and it was great to feel comfortable with the choices I was making. Great job everyone and thank you again! Jessica Wiegand More