Germain Lexus of Easton

Buying a car at Germain Lexus at Easton was a great experience. Our salesman, Dennis Jacob, was professional and attentive. He even personally delivered our automobile during a snow storm, making sur experience. Our salesman, Dennis Jacob, was professional and attentive. He even personally delivered our automobile during a snow storm, making sure we received our Lexus 450H on time. Since my purchase, the customer service has been very good. Overall, our buying experience with Germain Lexus at Easton has been a positive one. More

My wife and I initially walked into Germain Lexus unsure of which vehicle we wanted. Cliff played a big role in helping us figure out our needs and the car that would best fit our family. My wife loves he of which vehicle we wanted. Cliff played a big role in helping us figure out our needs and the car that would best fit our family. My wife loves her Lexus. Cliff and the team at Germain were very helpful and friendly. In less than 2 hours, we left the dealership with our new vehicle. I highly recommend both Cliff and Germain for any vehicle needs and services. More

My sales rep, Bob Havey was very helpful to me and my wife. I had a quite need for another car after my previous was totaled by a fire. He got me a good deal on a 2006 Lexus and has been good at after pu wife. I had a quite need for another car after my previous was totaled by a fire. He got me a good deal on a 2006 Lexus and has been good at after purchase help on a battery and tire problem. He would (will) be the first person I contact if in need of after car. In short Mr.Havey is a valuable asset for your company. More

We have purchased two vehicles from this dealership and both times we worked with Janet. If you can rate buying a new car as a fun experience both of our purchases were fun. Janet spent a lot of time wit both times we worked with Janet. If you can rate buying a new car as a fun experience both of our purchases were fun. Janet spent a lot of time with us on the purchases explaining the vehicles features. Both times we lined up at least three vehicles side by side to compare color combinations. At no time were we rushed or pushed to make a purchase. As for service, Germain has to have the best service consultants and department of any dealership I have dealt with. For price I have given Germain a 4, we all know our trade-in is worth more and that new cars always cost to much. Overall we have been very satisfied with pricing. Great dealership!! More

This is the second time we have had the opportunity to use Germain of Easton when purchasing a used vehicle. The first experience a couple of years back was what made us decide to visit them again while s use Germain of Easton when purchasing a used vehicle. The first experience a couple of years back was what made us decide to visit them again while shopping for a quality pre-owned vehicle even though we live over two hours away. The sales staff was great once again. This time we had the pleasure of working with Erika Lee from Germain Lexus of Easton. She made every step of the process easy and explained everything to make us feel more comfortable during the entire process. I would highly recommend looking her up if you visit the Lexus portion of the Germain dealership. We always shop for our vehicles online through Autotrader and their vehicles are consistently priced among the lowest given similiar vehicles, options, and mileage. I wouldn't hesitate to use them again for for future purchases pre-owned or new. We have visited upwards of 100 dealerships in the past couple years and I can honestly say they rank near the top in all aspects. Don't hesitate to make the drive, you won't be disappointed with your experience, plus the Easton area is a shoppers dream so you can make a day of it. More

Germain was a good experience from beginning to end, they were very thorough and made the process as easy as possible. My salesman Dennis was very helpful and has been good at following up after my purchase were very thorough and made the process as easy as possible. My salesman Dennis was very helpful and has been good at following up after my purchase to continue to ensure everything is going well. More

Germain Lexus of Columbus does everything that I would expect from a dealer +more. They're friendly, eager to help. Excellent service department. I'm extremely happy with the dealership & love my 350 RX. expect from a dealer +more. They're friendly, eager to help. Excellent service department. I'm extremely happy with the dealership & love my 350 RX. Justin always seems to know when I'm visiting the dealership. He always comes out to shake my hand & thank me for being a customer there More

My wife Anne and I were not in the market to purchase a $90K car, but after meeting Mr. Stoudt and learning about the Lexus 460L our mind changed. Not only did he get the color and the interior for us, he $90K car, but after meeting Mr. Stoudt and learning about the Lexus 460L our mind changed. Not only did he get the color and the interior for us, he also made sure the delivery of the vehicle was perfect. We can't say enough about how we have been treated since we became a member of the Germain Lexus family, but we are sure glad we did. Mr. Stoudt should be top sales producer! More

My husband and I do love the Lexus Dealership at Easton because they have the best team of sales specialist, the best service, and very polite people who work there. I enjoy having my car serviced. This because they have the best team of sales specialist, the best service, and very polite people who work there. I enjoy having my car serviced. This process is extremely different from other car dealerships and the services they provide. The building is very beautiful and clean. I get tea when I pick my car up because I come after work to pick the car up hungry and tired. they expediant and polite. Buying the cars from Mr. Jacobs was the best experience we have ever had. He was constant but patient since we did not know what model car we wanted. he respectfully called us many times, and he even brought a car to our house for us to get motivated. We were not sure we wanted two new cars, but he made it possible by working with our time frame. I would highly recommend Mr. Jacobs to any possible buyer. The Lexus at Easton has perfected the art of selling and buying cars. More

I have always been impressed with the quality of customer service I have received at Germain. My best experience has been through the service department, specifically Alena Bankes. Alena has always been service I have received at Germain. My best experience has been through the service department, specifically Alena Bankes. Alena has always been prompt at returning my calls and providing me information that has helped solve problems, even if it was not a specific "service issue" - for example when I was having difficulty understanding why a satelite radio service was not working. The last vehicle I leased was through Dennis Jacob. Dennis worked well with me in finding the vehicle I was interested in leasing for the next three years. He also helped expedite the process in order that I spent the least amount of time as necessary to finalize the deal. More