Germain Lexus of Easton

We recently purchased a certified used Rx 350. We searched a 250 mile radius and visited several Lexus dealerships. Ultimately, we made the 2 hour trip to Columbus and in terms of pricing and overal searched a 250 mile radius and visited several Lexus dealerships. Ultimately, we made the 2 hour trip to Columbus and in terms of pricing and overall experience, none of the other dealers came close to Germain Lexus of Easton. We worked with James - He was very helpful throughout and not of the typical car salesman mold. The process was very laid back, informative and even entertaining. He was able to produce very detailed service records for the vehicle we purchased and we got the feeling that there wasn't anything he was hiding. We also enjoyed working with Eric - He made the financing process very easy and understandable. Eric also provided some helpful advice as to how we should handle taxes since we were from out of state. We would highly recommend this dealership and specifically, James and Eric. The next time we are searching for a vehicle we will start here as opposed to randomly finding it based on all of our detailed searches. Thank you. More

I just bought my 4th car from salesperson, Preston Hutchins. Preston has always been an extremely knowledgeable, and more importantly, a sincere and honest salesperson. I have also referred many of Hutchins. Preston has always been an extremely knowledgeable, and more importantly, a sincere and honest salesperson. I have also referred many of my physician colleagues to him. We have all been very pleased with how Preston has dealt with our car needs. Because of Preston's integrity and friendliness, we have always viewed our relationship as more than a mere business transaction, but as a friendship. I have and will continue to refer my family and friends to Lexus of Easton, and specifically, seek out good ol' Preston. More

In the last three years, we have purchased from Janet Jamison two RX350's. She was very informative, helpful and terrific follow-up. We will continue to buy from her. Alena Bankes in service, has be Jamison two RX350's. She was very informative, helpful and terrific follow-up. We will continue to buy from her. Alena Bankes in service, has been very helpful to us on every service appointment and readily accepts phone calls to answer questions regarding our vehicle. She always calls or writes to inquire if all work was done properly. She also is a great asset to your company, with her knowledge of the product and willingness to help More

I would highly recommend Lexus of Easton. Our salesperson was Preston Hutchins. He had great knowledge of the Lexus IS and was very easy to work with. Everyone went out of their way to make you salesperson was Preston Hutchins. He had great knowledge of the Lexus IS and was very easy to work with. Everyone went out of their way to make you feel comfortable and welcome. Though not a fast process, buying a car never is, all went very well. More

We received excellent and friendly service at the Germain dealership throughout the buying process. I was debating on the type of vehicle and was dreading the auto buying process. When I went into the Germ dealership throughout the buying process. I was debating on the type of vehicle and was dreading the auto buying process. When I went into the Germain dealership I found an honest, trustworthy approach which won my confidence to help me purchase the car I know I will be happy with. Each person I worked with along the way made the buying process a pleasure. Thank you to the Germain family for providing me this enjoyable, effortless experience. More

Erika and Matt were very friendly and very helpful. I went in to look at a used Lexus but decided to test drive a new one. Everyone was very accomodating. It was a very pleasant experience. I return went in to look at a used Lexus but decided to test drive a new one. Everyone was very accomodating. It was a very pleasant experience. I returned to have the center console replace due to a blemish on the leather and the service was great. More

We live in Illinois but I get the every 5000 mile service here--since we bought the GX470 in 2005. Why--well we bought the SUV here but that's not the main reason for having the periodic service done here. F here--since we bought the GX470 in 2005. Why--well we bought the SUV here but that's not the main reason for having the periodic service done here. First of all, my service rep (Alena Bankes) is great--caring, friendly, professional--i.e "flawless" We always schedule our appointments when she is going to be there.Second the service is all performed to our satisfaction and always when promised --if not sooner. We have Lexus dealers near us in Illinois and Florida but would only use them for an emergency--which we have not had. Can't recommend this dealership more highly. They are in one word, GREAT More

I have purchased two cars at Germain Lexus of Easton. Each has been a wonderful car for me: safe, comfortable, reliable, and luxurious. Mostly easy-to-master features and gadgets. But the superb service Each has been a wonderful car for me: safe, comfortable, reliable, and luxurious. Mostly easy-to-master features and gadgets. But the superb service I've received for years from Alena Bankes contributes to my satisfaction as much as does the fine car, itself. It's always a pleasure to call and bring the car in for service. Alena is tremendously knowledgeable about the car and always has a huge smile on her face, whether patiently explaining some technical aspects of the car's workings or just asking about my family and me. She's as warm and helpful on the phone as in person. I've also had excellent service when Alena's not been available, from Kevin and others. Janet Jamison was a great salesperson to help with the purchase of my current car. Very attentive to every concern I expressed about new technology. No question was too stupid or difficult for her to answer. She followed up with calls for awhile when the car was new, and I still hear from her periodically, as she makes sure everything continues to work well for me with the car. I even got a call on my birthday! All in all, I'm very happy to be a Lexus owner and love the service I've received at Germain Easton for the past 8 years. More

I've bought allot of cars in my life and never has a salesman been so knowledgeable about the product she was selling. Erika was excited about the product, so much so we started to think she was going salesman been so knowledgeable about the product she was selling. Erika was excited about the product, so much so we started to think she was going to buy it if we didn't.. :) As most people know Lexus' have allot of "gadgets" Erika went through them one by one making sure we knew of all the capabilities including of course the safety features.. We had some minor issues a couple months after the sale and had to bring the car in for service. When Erika was making a followup call (one of many) to see how we were doing I filled her in on the situation. She stepped in and help make a rough situation a much smoother one and get it resolved as easily as possible with as little inconvenience as possible... I can't recommend a salesperson more... I don't think I need to say much about the dealership. Germain Lexus is known for their service, facilities and superior experience when it comes to the car buying experience. I'm sure they will be the first and in all likely hood the last place we look for our next car... Daddy wants an IS-F.. Thanks again everyone, and most especially Erika!! More

Erika Lee is, without a doubt, the most pleasant person with whom to work concerning the buying of a car. Easton Lexus is privileged to have her as a sales associate. Everything you could ever hope to fi with whom to work concerning the buying of a car. Easton Lexus is privileged to have her as a sales associate. Everything you could ever hope to find in a person at a car dealership is wrapped up in this fine lady. My only negative experience at Easton was the time it took for her manager to provide a price for me. Erika had gone with me for a test drive, and I fully expected the price to be available upon our return. However, the wait was much longer than I anticipated - especially with the Buckeyes about to play Michigan! :) As far as Erika? When you go to Easton Lexus, do yourself a favor, and ask for her. She's very professional, knowledgable, and the sweetest little gal you'll ever bump into. More