
Germain Lexus of Easton
Columbus, OH
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The process of purchasing my first Lexus GX 460 was made easier and more enjoyable by working with Alyssa Shea, than many other people I met in other dealerships as I shopped around. Alyssa did a good job easier and more enjoyable by working with Alyssa Shea, than many other people I met in other dealerships as I shopped around. Alyssa did a good job in presenting the benefits and cost effectiveness of owning a GX vs other vehicles I was considering. I am a Realtor and you cannot really "sell" me something unless I think and believe the value is there, and the product is right for me. I was in no hurry to purchase, and could have even waited another year, but Alyssa worked to inform me when vehicles I liked came onto the lot, and then negotiated a good price on my new Lexus and trade-in that was extremely satisfactory to me and my fiance. He does all the additional research to be sure we are getting the best product at the best price, so I have no doubt we did. Alyssa filled in any gaps at the appropriate times to provide information from other sources as to why I would be happy to own a Lexus. I am indeed happy to own my 2012 Lexus and will be extremely proud to drive my clients in it. The experience of working with Alyssa made it all smooth and easy to step up to a luxury vehicle every day. She kept in good but not nagging communication throughout the process. The other staff in different roles at the dealership also informed me of their support,throughout and upon the completion of the sale, giving me even more confidence in my choice. I am still amazed at how much I enjoy my new vehicle, and am glad to have been helped by such a conscientious sales person. More
It was a great experience working with Aso. He was professional and honest with all of the details of the sale. It was my first experience with the Lexus brand and I was very impressed. I would reco professional and honest with all of the details of the sale. It was my first experience with the Lexus brand and I was very impressed. I would recommend that anyone considering a Lexus at Easton to contact Aso. More
Working with Erika was about the most stress-free and rewarding car buying experience I have had. She went out of her way not only to help but to ensure that I got every single thing I needed and wanted rewarding car buying experience I have had. She went out of her way not only to help but to ensure that I got every single thing I needed and wanted. She is very knowledgeable about the vehicle and brand. Dealing with her was a pleasure; she is more than delightful. She continues to provide information and assistance after the sale. I would recommend her to everyone I know and would purchase from her again in a heartbeat. More
EXCELLENT EXPERIENCE AS ALWAYS. This is our 2nd Lexus and both have been purchased at Germain Lexus of Easton. Starting with Preston Hutchins(salesperson), he is very helpful, professional and made the initi both have been purchased at Germain Lexus of Easton. Starting with Preston Hutchins(salesperson), he is very helpful, professional and made the initial contact and sales experience a great one. I will definitely refer all my collegues, family and friends to Preston to purchase a vehicle at Germain Lexus of Easton. Ralph Burgess(pre owned managaer)provided me a very fair value given for my trade and he double checked to make sure the transaction and experience was excellent. Ken Collins(finance manager) and Lynn Starcher(after market manager)were very helpful with providing a great experience with options available and completing the paperwork on the sale. Ted Santagata(pre owned manager) and Kevin Daniels(service advisor) made sure the vehicle exceeded all expectations for a Lexus Certified Vehicle. We still own the first Lexus we purchased here in 2001 and plan on driving it for many years to come(the maintenance on this vehicle has been very affordable along with the great service experience for the last 10 years. In my opinion, there is no other dealer that can or has compared with the level of satisfaction that Germain Lexus provides and I look forward to continue our relationship and stay in the Lexus Family forever. More
What a great experience my husband and I had purchasing our first Lexus from Erika Lee. She was very knowledgeable and helpful through the whole process! She is very pastionate about her job and getting our first Lexus from Erika Lee. She was very knowledgeable and helpful through the whole process! She is very pastionate about her job and getting what the customer wants. Would definetely recommend her to friends and family and will probably buy our next Lexus from her. More
My husband and I just bought our first Lexus. Aso was extremely knowledgable and answered all of our questions in a professional and confident way. We felt he was being truthful and honest about every q extremely knowledgable and answered all of our questions in a professional and confident way. We felt he was being truthful and honest about every question and was there to make our experience a pleasant and fun one. We were not looking forward to the car buying process but Aso actually made the experience exciting and fun and we felt assured about all of our choices. We would absolutely recommend Aso to anyone! I appeciate Germain for having a person like Aso representing the dealership! More
Great experience in buying a car from Aso at Germain. His knowledge of the product & his communication style made it very easy to understand what I wanted to know about the car I was considering. He is a His knowledge of the product & his communication style made it very easy to understand what I wanted to know about the car I was considering. He is an amazing salesman - somehow he made me feel great about spending money! Seriously, he is very good at what he does & made me feel like a guest in his "home". I would buy from Aso again. More
Aso was a very good salesman. I would have to say that one of the reasons I bought the car was because Aso was not pushy. He did not make me feel pressured to buy the car. He presented the car to me in a one of the reasons I bought the car was because Aso was not pushy. He did not make me feel pressured to buy the car. He presented the car to me in a pleasant manner, which I thought was great. He was helpful and had a great personality. I trusted that he was telling me the truth about the car. Not your stereotypical "used car salesman" approach. I would buy my next car from Aso. More
Melvin helped me on the phone prior to visiting Germain Lexus. On the way to see the car we had my daughter repeat over and over "Melvin we are not buying a car tonight". When we got there and saw the car Lexus. On the way to see the car we had my daughter repeat over and over "Melvin we are not buying a car tonight". When we got there and saw the car my daughter said to Melvin "We are so buying this car tonight". We did buy the car and Iove it. During the purchase I met Aso Danso. Even though he was not my initial point of contact he has become my go to guy at Germain. I know I can call him with any questions and he has even helped coordinate service for me. I will gladly refer friends to Aso and plan on purchasing my next car from him as well. More
Recently purchased a 2011 IS 250C. Alyssa Shea was the sales representative. She was outstanding. She answered all the questions we had, either personally, or obtained the answer from someone else at th sales representative. She was outstanding. She answered all the questions we had, either personally, or obtained the answer from someone else at the dealership. She was very patient with me, and I say that because I do a lot of homework before purchasing a car, both about the model and the finances. Bottom line...........it felt like we were buying a car from a friend, not the more typical hard pressure sales people we usually encounter. More