Germain Lexus of Easton

I went to check out a used 2006 Honda Pilot which is listed in Autotrader for ~$16,900. Before even looking at the car, the sales person started talking about the pricing, how their dealership is fair a listed in Autotrader for ~$16,900. Before even looking at the car, the sales person started talking about the pricing, how their dealership is fair and honest. After checking out the car, the sales person tells me the price is what is listed on the car's window which was $17,900 and he cannot go down on the price. I told him about the autotrade price, which they posted, and after seeing that value he says that's his price then and he cannot go down with a snobby attitude. He explained the market is very good. They are already breaking records as of March 2012. There is no room for negotiation. He didn't want to even talk further about the price. This was the similar experiece when I first visited them 7/8 years ago. So I will let you decide if this is the type of experience you want to have as a buyer. I didn't like it. This is not how a trained professional sales organization work. They can say they are the "Germains" but that doesn't mean a thing for the customers. More

Aso was very knowledgable and was an excellent communicator in terms of the car we were purchasing. Ask for Aso-you won't regret it. communicator in terms of the car we were purchasing. Ask for Aso-you won't regret it. More

Both Ted and Preston were professional, knowlegable, and enthusiastic. They were as excited about my purchase (BMW M5) as I was. Ted gave me an excellent price for my trade in. Better than an offer from B enthusiastic. They were as excited about my purchase (BMW M5) as I was. Ted gave me an excellent price for my trade in. Better than an offer from Byer's Imports. There was no haggling. We had a deal in 10 minutes. Preston knew all the characteristics of this vehicle. He was genuinely excited that I was buying this rare high performance vehicle. Why he even offered to occasionally drive it for me to insure that the valves didn't get "sticky" from a lack of high revving! I assured him that I would keep the car fully excercised. This was my first experience with Germain Lexus, although we previously purchased a Cadillac SRX from the former Germain Cadillac. I would recommend the dealership to my friends. Everyone I met seemed genuinely happy to be working there. I know from my past working experiences that high employee morale is tough to achieve. More

Preston was very personable and friendly - didn't pressure. Enjoyed talking with him. All the other associates we encountered were friendly as well. Would recommend Germain to friends and family. pressure. Enjoyed talking with him. All the other associates we encountered were friendly as well. Would recommend Germain to friends and family. More

From the moment I walked in Erika was excellent. She attended to my needs in a car and was very insightful about the types of cars and their benefits. She is very knowledgeable and was only concerned w attended to my needs in a car and was very insightful about the types of cars and their benefits. She is very knowledgeable and was only concerned with getting me the best deal possible. She took pictures with me and was able to carry on great conversation that had nothing to with the vehicle which was nice. This experience was a direct reflection of everything the company stands for. There was not an associate in the office that was not friendly and intelligent. They are good people and they know how to keep their customers happy. More

We stopped by to check out a used Honda Pilot. We were greeted by Erika, who worked with us to purchase the vehicle. She was helpful, friendly, and knowledgable beyond our expectations. Next time we nee greeted by Erika, who worked with us to purchase the vehicle. She was helpful, friendly, and knowledgable beyond our expectations. Next time we need a used or new car, I hope she is still there to help! More

Our used car buying experience with Greg was superb. He really took the time to get to know our needs and what was important to us in a vehicle. His follow up has been excellent - he's kept his promises. really took the time to get to know our needs and what was important to us in a vehicle. His follow up has been excellent - he's kept his promises. We would recommend Greg to any of our friends and relatives interested in buying a car. More

Our buying experience was a great experience, which was in large part due to Greg Saylor & Germain of Easton. He really did a great job at listening to what was important to us and making sure he satisfie in large part due to Greg Saylor & Germain of Easton. He really did a great job at listening to what was important to us and making sure he satisfied our needs. Greg worked with us instead of the typical sales experience of working against us. I would recommend anyone to visit Germain Lexus of Easton and make sure you ask for Greg! More

We stopped by Lexus of Easton with all of the intention of purchasing a certified pre-owned RX 350. My husband and I were greeted by Erica Lee and thus the story goes, First of all we must say that she h of purchasing a certified pre-owned RX 350. My husband and I were greeted by Erica Lee and thus the story goes, First of all we must say that she has total knowledge of her product and inventory. When you pair this with her enthusatic pesonality she was a pleasure to work with. After discussing what we wanted in this suv, Erica suggested that purchasing a new RX might be a better choice. Now keep in mind that Erica works in pre-owned sales but took us over to new car sales and continue to help us find that perfect "stargazer" black RX350. We picked up our "New" RX on Christmas Eve. @ 10:30 am. Erica met us over at new car sales and took excellant care of us. She walked us through the entire operations of the RX,including all of its bells and whistles. Miss Erica Lee is truley a valuable assest to the Easton Dealership. Erica has continue to follow up and make sure we are enjoying our new RX. Erica, you ROCK!!! More

I am writing this review for my father due to him not having a computer. I was a part of the buying process with my dad. My Dad was in the market for a used SUV that was on the lot. As soon as we walked having a computer. I was a part of the buying process with my dad. My Dad was in the market for a used SUV that was on the lot. As soon as we walked in the door we were approached by Sales Expert Erika Lee. Erika was everything you could ever want from a sales professional. I give her a great rating and would recomend her as a sales professional to anyone. Thank you for the great service! More