Germain Lexus of Easton
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Wow what a true disappointment in Germain Easton! After spending more than 2 hours assisting a friend going back and forth with the normal used car sales practices... We both received a verbal com After spending more than 2 hours assisting a friend going back and forth with the normal used car sales practices... We both received a verbal commitment via telephone with a confirmed sales price on a certified Lexus used RX350 Sat evening at closing hours. The Associate told us come Monday morning the agreed to final numbers would be in my inbox per our discussion... Only to learn Monday afternoon the car was sold to someone else. Poor Business Practices in my opinion. Time to look elsewhere. Lexus Germain has lost my business! More
Pleasure working with Jay Jackson! I really enjoyed working with Jay Jackson at Germain Lexus of Easton. He was such a great help and really did make me feel great during the buying pur I really enjoyed working with Jay Jackson at Germain Lexus of Easton. He was such a great help and really did make me feel great during the buying purchase. We were in the market for a 2016 Lexus RX 450h and after looking at the Lexus NX and deciding the RX was a better car. Jay answered all my calls and responded very promptly to all my e-mails. He even kept me in the loop as more information about new models were coming out. Best of all, he is just a really nice guy to be around with a great smile. Unfortunately, Germain Lexus of Easton was unable to gain my business because of better pricing and an equally impressive buying experience at another dealership. While I could tell Jay was on my side, it was unfortunate that his sales manager, Bennie, would not budge on pricing. Nevertheless, even though I decided to go with another dealership, Jay was courteous about the situation and welcomed me to come back for any future Lexus purchase. I found the experience at Germain Lexus of Easton enjoyable and certainly how buying a car should be. More
Great experience! We found the Mercedes SUV online, we called and spoke with Preston and he arranged for us to come and drive it , had it ready when we got there. He wa We found the Mercedes SUV online, we called and spoke with Preston and he arranged for us to come and drive it , had it ready when we got there. He was so nice, friendly, explained to us how everything worked on the car and when we decided to buy it he knew we were coming from Kentucky so he had everything ready for us. I highly recommend asking for Preston and shopping at this dealer, we will go back again. Diane Eagan More
Buyers beware I baught a supposedly certified used Lexus IS250 car with a clean car fax; at least that's what Preston the salesman said. A year later when I go to t I baught a supposedly certified used Lexus IS250 car with a clean car fax; at least that's what Preston the salesman said. A year later when I go to trade the car in I'm told it has an accident on it and the value of the car was dropped considerably. When I ask if they could find the car we were looking for they weren't really interested. Not happy with Germain Lexus at all. Chett Peters More
Pre Owned Lexus Purchase We purchased a per owned certified Lexus 300h on 5/21/16. I drove from the suburbs of Cleveland. The sales consultant (Matt Wilhelm) was knowledge abl We purchased a per owned certified Lexus 300h on 5/21/16. I drove from the suburbs of Cleveland. The sales consultant (Matt Wilhelm) was knowledge able and courteous throughout the complete journey from test drive, negotiation and purchase. More
Very pleasant buying experience We arrived with a specific car in mind. As we pulled up it was already brought up for us to view. We were greeted by our salesman, Matthew Wilhelm, wh We arrived with a specific car in mind. As we pulled up it was already brought up for us to view. We were greeted by our salesman, Matthew Wilhelm, whom proceeded to tell us all about the car. He was very friendly and I never once felt any high pressure sales talk from him. The buying process went very smooth and quick. Before we drove off with our new car, Matt made sure we knew how to work all the features. He was very helpful and made it a very stress free experience. I would highly recommend him to anyone looking to buy a car! More
Excellent from start to finish Bought a pre-owned Honda Insight from Eric M. I recommend both the dealership and Eric, as they made the buying process both easy and exciting. They Bought a pre-owned Honda Insight from Eric M. I recommend both the dealership and Eric, as they made the buying process both easy and exciting. They got me better financing than I thought I could get, and left me room for the warranty that I wanted. I'll definitely be coming back for my next vehicle. More
Vehicle Purchase I purchased a new vehicle at Germain Lexus in November 2015. I had a wonderful experience. I worked with Zach Johnson over a period of several mon I purchased a new vehicle at Germain Lexus in November 2015. I had a wonderful experience. I worked with Zach Johnson over a period of several months. An adept salesman - very knowledgeable of the product and very professional. He communicated appropriately from start to finish of our relationship. Everyone at the dealership was friendly, professional, and helpful. I had a great all around experience. I highly recommend this dealership. More
Excellent Service I recently purchased a car from Germain Lexus at Easton/ pre-owned. It was a great car buying experience. Matt Wilhelm was on top of things. Great f I recently purchased a car from Germain Lexus at Easton/ pre-owned. It was a great car buying experience. Matt Wilhelm was on top of things. Great follow through, honest, his goal was to get me what I asked for and he did just that and more. The experience was flawless. I would highly recommend Matt and Getmain Lexus of Easton for anyone looking to purchase!!! Yay team ?? More
Outstanding, excellent service! Bryan and the other staff made this the best new car lease we have had in a long time. They worked very hard to provide me with all my car needs and Bryan and the other staff made this the best new car lease we have had in a long time. They worked very hard to provide me with all my car needs and desires. Also when I picked up the car I was impressed with the detailing that was done. My car was sparkling and it was the best detail job I have gotten. Very happy with the service and product!! Cheryl Parker More





