Germain Lexus of Easton
Columbus, OH
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My job requires a ton of travel - over 30K miles a year which is tough on a trade in. I was looking for a certified pre-owned with low mileage and found it at Germain Lexus of Easton. I arrived early for which is tough on a trade in. I was looking for a certified pre-owned with low mileage and found it at Germain Lexus of Easton. I arrived early for my appointment but Aso was glad to take me on a test drive while Preston was with another customer. Once I drove the car, Preston knew what I wanted and really went to work for me to get an acceptable offer for my trade. And, lastly everyone was quite accommodating to my very patient 14 year old daughter. She was trying to hide her annoyance that she was going to be late for cheer practice. Preston was literally running from one buiding to the next in an attempt to expedite the paperwork. And, the entire sales team joined in to get us on the road. Thanks for a positive experience. Wanda Meade More
Preston was a pleasure to work with. Very helpful and honest. I would definitely do business again from this dealer. Very easy to work with. honest. I would definitely do business again from this dealer. Very easy to work with. More
I drove over two and a half hours to visit the dealership. I test drove the car I wanted. They appraised my trade in. I knew how much spend and Preston did all he could to get my deal done and I dealership. I test drove the car I wanted. They appraised my trade in. I knew how much spend and Preston did all he could to get my deal done and I was out the door as a satisfied customer. I have bee a Lexus owner for over 17 years now and love my new purchase More
Working with Aso was a great experience for us. We shopped at several different dealerships before contacting Germain Lexus of Easton, but at most of these places, the salesmen didn't appear to be hon shopped at several different dealerships before contacting Germain Lexus of Easton, but at most of these places, the salesmen didn't appear to be honest or really want to work with us. Aso, on the other hand, did a fantastic job. He wanted us to be pleased with our vehicle selection and price. We live 2 hours away, so Aso took the time to take pictures of our vehicle and text and email them to us. He always responded to our emails and phone calls very quickly. He was thorough and friendly. He even drove the SUV we bought to our home in Dover. He made buying a vehicle a very easy experience. Thank you, Aso! More
This is the second car I have purchased from Lexus of Easton. Obviously I am a satisfied customer!!! Just a few comments about my dealer Preston. He was very knowledgeable on the car that I was interes Easton. Obviously I am a satisfied customer!!! Just a few comments about my dealer Preston. He was very knowledgeable on the car that I was interested in buying even though it wasn't a Lexus. He made sure my questions were answered. I am a flight attendant and I was leaving on a trip to China. I didn't have a lot of time at the dealership before my trip and I was very interested in the car. He worked the magic and when I came back to town 4 days later the car was mine! I appreciate the effort that he put out to make sure that I received the best care and that I was satisfied with the way the sale was handled. I have always said that one day when my budget allows me to purchase a new car it will be a Lexus of Easton. Thank you so much! Kelly Holdren-Pillow More
I had searched for a preowned lexus RX for a long time. I had one in the past and loved it. I looked at almost every pre-owned RX in the area. Finally Easton got one in and I had stayed in contact with Aso s had one in the past and loved it. I looked at almost every pre-owned RX in the area. Finally Easton got one in and I had stayed in contact with Aso so I told him I would be in right away. He spent a ton of time with my husband and I. Answered all of questions, was open and honest with us, very down to earth and friendly. He is a confident sales man without being cheesy or overbearing. Both my husband and I are in sales so we had to play hardball with him but he did a great job with us and in the end I felt confident and very happy with our purchase and the price of a 2007 lexus RX400h hybrid. I went in knowing nothing about hybrids and Mr. Danso helped me make the decision to buy this car without pressure. He is very knowledgable. I highly recommend Aso and will be buying more cars from Lexus of Easton and Aso Danso in the future! Thanks for all of your help! More
I recently purchased my third Lexus. I have been well satisfied with each car. The last two were sold to me by Janet Jamison. She is extraordinary! She knows the product throughly. She answered my qu satisfied with each car. The last two were sold to me by Janet Jamison. She is extraordinary! She knows the product throughly. She answered my questions completely and with candor. And the "service after the sale" was more than any customer would have a right to expect. On instance: I couldn't get the garage door opener to work. I followed the directions in the manual to synch my hand held one with the new car's. Janet talked me through it several times with no success. Finally on a Thursday afternoon she insisted that she would come to my house and we could work together. She had to work on Friday and Saturday, but would come on Sunday, her day off. More
I strolled into the pre-owned department with my mom on a rainy saturday morning in hopes of finding a used Lexus IS 250. I had my guard up because this was my first experience buying a used vehicle, nonethe rainy saturday morning in hopes of finding a used Lexus IS 250. I had my guard up because this was my first experience buying a used vehicle, nonetheless a Lexus, and was cautious that a salesman would try to talk me into something I didn't want or need. Preston spotted my mom and I and right off the bat put me at ease! He was extremely helpful, pleasant, and knowledgeable. He went out of his way explain details to me about any questions or concerns I had, and was just a genuine person! We spent about 4 hours at the dealership, and I think my mom enjoyed the day just as much as me because she got to shoot the bull with Preston while he was getting me set up with purchasing my dream car. Infact, the car I purchased was just driven onto the lot 1 hour after I got to the dealership that morning. Preston has a customer for life, because when the 2013 IS250 comes out, I'm coming straight back to him, and when I reach the point in my life of needing carseats, I'm coming back to him again for an RX300. Preston is awesome!! More
I recently purchased a used non-Lexus brand car from the dealership and my overall experience was fantastic. The staff was professional and made the whole process painless. dealership and my overall experience was fantastic. The staff was professional and made the whole process painless. More