
Germain Lexus of Easton
Columbus, OH
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My experience with Germain Lexus of Easton was a great one considering my circumstances. I was on a time constraint to find a new car but still didn’t want to rush. Aso assisted with keeping an eye out fo one considering my circumstances. I was on a time constraint to find a new car but still didn’t want to rush. Aso assisted with keeping an eye out for the perfect car for me! Although what I had in mind wasn’t really what I wanted after several test drives and some consulting with Aso. I truly appreciated the honesty and the knowledge he had on the brand. I settled on the fact that I still wanted a Lexus because that was what I was familiar with and ultimately wanted. In the end, I feel like being patient allowed for me to find the perfect car. Everyone was nice and very accommodating, considering I became a regular at Germain for about a month! I am happy with my new car and put at ease that I also have a great warranty. Aso and the Lexus team went out of their way to make sure everything went as smoothly as possible! More
This is the 3rd car I have bought from Aso. He makes the buying process very comfortable and pressure free. He listens to what you want and trys to match you up with the exact vehicle. He is polite,responsi buying process very comfortable and pressure free. He listens to what you want and trys to match you up with the exact vehicle. He is polite,responsive and very knowledgable of his product. He keeps the process moving from the test drive, appraisal,the actual deal,financing and delivery.In my opinion he is a true auto sales pro. I have been buying cars from Germain for nearly 25 years and they always go out of theirway to make sure you are treated well and with respect. More
My husband and I purchased a 2010 Lexus HS250h. We met Aso on our first visit. He was not only polite & courteous, but was also very knowledgeable not only about Lexus vehicles, but had great knowledge i Aso on our first visit. He was not only polite & courteous, but was also very knowledgeable not only about Lexus vehicles, but had great knowledge in regards to their hybrid vehicles, which is what we were interested in. He was very attentive to our needs and answered all questions thoroughly. In between visits he was easily accessible and always answered our questions in a very timely fashion. We had our 7 & 9 year olds with us at each visit & Aso was wonderful with them, even allowing them to use his iPad at one point while we were waiting. Aso made this a very pleasurable buying experience for us. On both days when we arrived, everyone at the dealership was very friendly, greeted us immediately, held doors open, offered assistance, drinks etc. While Greg & Preston weren't working with us, both remembered our family from our previous visit & welcomed us back. The finance manager, Eric Welch, made the financing & paperwork portion of our portion a breeze and again was able to answer all our questions with great detail and was extremely friendly. We highly recommend this dealership and Aso Danso. More
Aso is amazing. He went above and beyond for me. He stayed way past closing time for me to make my final decision. And he was the reason I bought my car thru Germain Lexus of easton. Since then, he has stayed way past closing time for me to make my final decision. And he was the reason I bought my car thru Germain Lexus of easton. Since then, he has answered all of my questions(even my dumb ones). He was very informative and has an infectious personality. Thank you so much. I love my Mercedes. You rock Aso!!!!!!! More
Preston was AWESOME to work with. He was extremely professional and caring. He made my car buying experiene at Germain very pleasant and joyful. I will not hesitate recommending him to all my friends professional and caring. He made my car buying experiene at Germain very pleasant and joyful. I will not hesitate recommending him to all my friends and family. More
Preston was great to work with. While I despise buying a car due to previous experiences, this one changed my perspective 180 degrees. Preston treated both my husband and I with equal respect. My previous car due to previous experiences, this one changed my perspective 180 degrees. Preston treated both my husband and I with equal respect. My previous experiences, the salesman defers to the male. This was my car and decision and I was treated as such. Preston is honest and patient during our process. He is very knowledgeable and really authentic - you can instantly tell what you see is what you get. He touts himself as a consultant and that is how he acted. We appreciated all his help from start to finish. More
Jim Sellers was quite helpful. He took time to clearly explain features of the car we were interested in prior to our test drive. He was professional at all times. At no time was he pushy, which we apprec explain features of the car we were interested in prior to our test drive. He was professional at all times. At no time was he pushy, which we appreciated. When we came to pick up our "new" car , he had everything lined up and it all went off like clockwork. He even helped us install a baby seat because our trade in car did not have the anchors for baby seats and we were unfamiliar with them. He took considerable time familiarizing us with the navigation system , setting up our Bluetooth with our phones , and answering questions. We were quite pleased with his excellent service! More
Why I have given my rating.Just a quick note to say thank you to our salesman ,Preston Hutchins .Our first time to this dealership and we were met with a smile ,a lot of knowledge,and a great personality tha you to our salesman ,Preston Hutchins .Our first time to this dealership and we were met with a smile ,a lot of knowledge,and a great personality that cared about our car needs.Preston did a great job ,and we loved working with him as he helped us thru the whole car buying exp.We would recommend Germain Lexus team to any one looking for a car. Keep up the great work and we look forward to buying new cars in the future.Thanks Eric and Becky More
This was our first purchase of a Lexus and we could not be happier. Our salesman, Jay Jackson did an outstanding job of giving us "personal" attention and went out of his way to make us feel comfortable w be happier. Our salesman, Jay Jackson did an outstanding job of giving us "personal" attention and went out of his way to make us feel comfortable with all the features of our new RX350. Jay went above and beyond to make certain that we were satisfied customers and even came to our home to help us set up our garage door remote. Because of Jay, we are happy to be part of the Lexus Family. If you are looking for personal and genuine attention without high pressure, we would suggest that you ask for Jay Jackson to serve your needs. Germain, you have a good representative of your BRAND! More