Germain Lexus of Easton

I had a great experience with Lacey...she was very courteous and made the whole trnsaction very simple and efficient. I would highly recommend Lacey to any of my friends that want a similar experience courteous and made the whole trnsaction very simple and efficient. I would highly recommend Lacey to any of my friends that want a similar experience. Lacey was patient with my decision-making and she was extremely thoughtful about my choices and limitations. Additionally, her follow-up after my purchase was great as well. She is absolutely a fantastic asset at Germain Lexus......will go directly to her for my next car. Bill Spencer More

This is my fifth Lexus purchased from Germain and this last one (GS350) was my best experience yet. The team that served me was excellent. They made me feel like a special customer. My sales person Jay last one (GS350) was my best experience yet. The team that served me was excellent. They made me feel like a special customer. My sales person Jay Jackson, Alena, Roccie, Eric, and Lyn all went out of their way to please. More

Jay was great to work. He worked hard to find me my Is 250c. I would highly recommend him & the dealership to anyone. Thanks Jay for all your help over the last couple of months! 250c. I would highly recommend him & the dealership to anyone. Thanks Jay for all your help over the last couple of months! More

Jay was fantastic to deal with when we were purchasing our new RX350. He patiently let me test-drive half the RXs on the lot, and has been wonderful post-purchase as well! our new RX350. He patiently let me test-drive half the RXs on the lot, and has been wonderful post-purchase as well! More

Jay has sold us two new Lexus vehicles within the past year. We live in WV, and we have had bad experiences with our local dealer so we drove to Columbus as an experiment to see if we would be treated in year. We live in WV, and we have had bad experiences with our local dealer so we drove to Columbus as an experiment to see if we would be treated in the same manner. We had no intention of purchasing a new vehicle on that day, but once we drove onto the lot, Jay greeted me, and he was superior in his relationship with us in every way. We traded cars that day as a result of his excellent manner of dealing with us! About five months later we drove a friend of ours from WV to see if Jay could help her. She left that day in a brand new Lexus! We have developed a personal relationship with Jay, and we have often met him for lunch if we are in the area. He keeps in contact with us quite often, and last month, we again purchased a new vehicle as a result of a lunch with Jay. ( Again, on that day, we had no intention of purchasing a new car!) We highly recommend that if you are in the market for a new vehicle, you should contact Jay! He is friendly, honest, courteous and caring, and he does his best to work with you until you are satisfied. More

My wife and I live in Portsmouth, OH and we HATE buying vehicles! We had done our research and had narrowed it down to a couple of different options, with the Lexus RX being the front runner. We had owned vehicles! We had done our research and had narrowed it down to a couple of different options, with the Lexus RX being the front runner. We had owned a Lexus in the past which we had purchased at a different Lexus dealership. Needless to say, our first Lexus purchase experience was not pleasant. But Jay and the Germain Lexus dealership exceeded any expectations that we had. Jay was an absolute pleasure to deal with and we would recommend anyone who is looking for a new vehicle to ask for Jay. As long as Lexus makes great vehicles, and as long as Jay works with Germain, he has us as his customers! More

As soon as I stepped foot on the lot I was treated with respect. Jay Jackson walked me through the models and test drives. I received excellent treatment from everyone at Germain Lexus. I will definitely p respect. Jay Jackson walked me through the models and test drives. I received excellent treatment from everyone at Germain Lexus. I will definitely purchase my next vehicle at Germain. More

This is the second vehicle we have purchased from Germain with Aso as our salesman. He is professional and courteous working to meet our vehicle needs. Aso is respectful and always friendly making the whol with Aso as our salesman. He is professional and courteous working to meet our vehicle needs. Aso is respectful and always friendly making the whole experience easy and enjoyable. With salesmen like Aso, we will continue to return to Germain of Easton for our future vehicles. More

We had our RX350 serviced and the minute we had our door opened for us we were given the utmost care and respect. There isn't one thing I can think of that I would change. We will definitely recommend Ger opened for us we were given the utmost care and respect. There isn't one thing I can think of that I would change. We will definitely recommend Germain Lexus at Easton and (if or when) we would purchase our vehicle from you. More

About three weeks ago Saturday, my car was vandalized while parked in the Macy parking lot at Easton. I drove my car immediately over to Germain Easton. Aaron accessed my situation and had the car checke while parked in the Macy parking lot at Easton. I drove my car immediately over to Germain Easton. Aaron accessed my situation and had the car checked out. Knowing I could not drive it damaged, he made arrangements for me to have a loaner while I left my car for repair. He e-mailed me an evaluation regarding the window, and also a general maintenance check of the entire car. The thing that makes Aaron special is that he can think ahead very fast. So while looking at the broken front passenger side window, he is also setting up a loaner, and having the whole condition of the car checked. It was a very short stop for me to leave my car to be repaired and drive off, minimizing my inconvenience, and feeling confident that my car would be repaired as though it was new again. It took a few days for the parts to arrive and be be installed. My insurance company has the rates they pay for a broken window based on a person driving to your car and installing a new one on the spot. In reality, that would have been impossible for me because the track was broken and other things needed repaired to get a new window installed. So I knew when I picked up the car, I knew the car was as good as new. It was a stretch for me to buy a Lexus, but I knew the stretch was worth it when you deal with people like Aaron and the rest of the employees I've met. Thank you for treating me and my car with exceptional work and me with exceptional personal care. Daniel R. Lytle More