Germain Lexus of Easton

I bought my car at Lexus of Easton because of Preston Hutchins and the friendly service i receive every time i go to that facility. i just bought my 3rd car from Lexus of Easton and each experience has Hutchins and the friendly service i receive every time i go to that facility. i just bought my 3rd car from Lexus of Easton and each experience has been GREAT because of Preston Hutchins. He is so attentive to a client's needs and has always found the perfect car for me or my family member. He is very knowledgeable about Lexus and other pre-owned cars, and is always happy to share that knowledge. I've never met someone as passionate about his job as Preston. i will continue to come back to him for my next car as well. He is the man!!! Sharon of Dublin More

We could not be happier with our decision to buy from Germain! After having my old car serviced (not bought here) at the dealership, there was never another reason to shop any where else when it came tim Germain! After having my old car serviced (not bought here) at the dealership, there was never another reason to shop any where else when it came time to buy another car. The entirer sales team was amazing, helpful, went out of their way to make sure we were happy, answered all our questions, was NEVER pushy, friendly, and considerate of our needs and affordability. The best part was the price! We got a lot for the money and we feel we got the best deal! We would recommend anyone to shop only here! We are lifetime clients! This is not your typical "sales" experience! Look no further-you won't be dissapointed! More

This is the second new car I have bought from Aso, and I will continue to go back to Aso. He is friendly, courteous and very knowledgable about the cars. I highly recommend Aso to anyone! will continue to go back to Aso. He is friendly, courteous and very knowledgable about the cars. I highly recommend Aso to anyone! More

Aaron has been a valuable help to me with our Lexus SC 430. Some of the service things are confusing to me and he always lets me know what and when I should have service done. 430. Some of the service things are confusing to me and he always lets me know what and when I should have service done. More

My first experience with Lexus began with my purchase of a new LS 430 in 2004.I purchased the car from Germain at Easton and despite the fact I live 85 miles from this dealership I returned regularly for se a new LS 430 in 2004.I purchased the car from Germain at Easton and despite the fact I live 85 miles from this dealership I returned regularly for service. After 9 plus years and extraordinary service from folks like Kevin Daniels, follow up by my sales person (Patrick) who has since left the dealership, and genuine warmth and professional attentiveness, my wife and I decided to consider trading in our 2004 LS 430 for a new LS 460. A visit to the dealership, incredible attention and help by the staff, especially Janet Jameson my salesperson, and three 85 mile round trips to the dealership we very proudly drove our new LS 460 hom this evening and could not have been more pleased or excited with oue new vehicle. Janet walked us through the entire process and took the time to answer every conceivable question we raised bfore saying "it's a deal". The delivery process was truly special. JB Woodring, tech specialist, explained and instructed on every detail of the car. John Germain was as kind and helpful as one could hope, and of course, Janet led the way. Over the years I have recommended numerous people from our home town to the Germain dealership in Columbus. You can be sure I will continue to do so. I am a very strong believer in customer services and Janet, John, Kevin and JB deserve special recogniion for their committment to making our purchasing experience nothing less than perfect. Thanks to you all. Joel Rudy More

I had a crazy schedule and an immediate need for a car. Shea was extremely patient with me, responsive to my questions and considerate of my hectic schedule. He made the whole car-buying process a relaxed Shea was extremely patient with me, responsive to my questions and considerate of my hectic schedule. He made the whole car-buying process a relaxed and great experience. I would highly recommend Shea to anyone desiring a similar experience. Shea is a terrific asset at Germain Lexus of Easton. He will definitely be the first person I go to when looking for my next car. Blake Snider More

I buy a lot of cars and pretty much start shopping till I find a dealer that wants to "make it happen". Bryan made it happen right away...he didn't waste my time and made this a true "December to Remember" find a dealer that wants to "make it happen". Bryan made it happen right away...he didn't waste my time and made this a true "December to Remember" for my wife. Truly how car buying should be. Thanks again! Patrick and Shelli Welch More

I have now bought 4 RX350's from this dealership over the last 6 years. I have found them to be very responsive to my questions and wants. They have been respectful of my time as I live about 100 miles the last 6 years. I have found them to be very responsive to my questions and wants. They have been respectful of my time as I live about 100 miles away from the dealership. I have had all of the service done on my vehicles done at this dealership. They have been very professional. If the time was going to be excessive in completing the service, a loaner vehicle was given to me. They went as far as bringing my car to me at my house or office when the repair was complet. To me, this level of service sets Germain apart from the rest of all automobile dealerships. As for Alyssa Shea, she has been the best sales associate with whom I have ever worked. She is always present with a smile. She is knowledgeable about her product. She personally delivered 2 of my vehicles to me. I cannot express how much this meant to me. If you go to Germain Lexus of Easton, look got her. She will not do you wrong. M Nutt More

Excellent treatment and service. Aaron Doty was exceptional. Loaner luxury car was offered without having to ask. Returned to find my car detailed and a full tank of gas. Service was performed a exceptional. Loaner luxury car was offered without having to ask. Returned to find my car detailed and a full tank of gas. Service was performed as requested. Will definitely recommend this service department and representative. More

Everyone was attentive and helpful and made the sales experience go smoothly The various features were explained in detail and my questions answered. My wife who has difficulty walking was helped by diff experience go smoothly The various features were explained in detail and my questions answered. My wife who has difficulty walking was helped by different employees who opened doors. A good sales experience. More