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Germain Lexus of Easton

Columbus, OH

5.0
621 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 621 reviews

February 18, 2014

I was very surprised to receive a phone call from Jay on my one-year anniversary of purchasing a pre-owned Lexus. Who does this? He wanted to know whether I still liked it (yes), whether I had any questio More

by lindsd1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Santagata, Jay Jackson
Feb 25, 2014 -

Germain Lexus of Easton responded

Thank you for taking the time to share your story with us. We are happy to hear that Jay and Ted provided an impressive follow-up and follow-through. Please let us know if you need anything else in the future!

February 16, 2014

Preston was a top notch car person...his knowledge on what was on the lot and cars off the lot was extensive and accurate. The entire car buying experience was incredibly easy and Preston made it a plea More

by brianofinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins, Eric Welch, Lyn Starcher
Feb 17, 2014 -

Germain Lexus of Easton responded

We are very pleased to hear about your experience with Preston, Lyn and Eric. Thank you for taking the time to share your thoughts with us. We are very appreciative of your business and hope that we have the pleasure of assisting you again in the future!

February 14, 2014

Aaron Doty and Germain Lexus of Easton are awesome. I can't say enough good things about Aaron and the rest of the staff--from the second I pull into the service center, throughout my experience getting More

by Dave1234567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
Feb 14, 2014 -

Germain Lexus of Easton responded

Thank you for letting us know that Aaron has made your service experiences great. We really appreciate you taking the time to recognize his efforts. We look forward to your next visit!

February 11, 2014

I've purchased several Lexus cars and SUVs from Germain Lexus of Easton over the years. We love Lexus cars, of course, but we keep coming back to Germain Lexus of Easton because of people like Jane More

by jawfrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Jamison, Aaron Doty
Feb 11, 2014 -

Germain Lexus of Easton responded

Thank you very much for your review, and more importantly your loyalty to Germain Lexus of Easton. We are lucky to have Janet and Aaron on our team. We truly appreciate you taking the time to recognize them!

February 11, 2014

Preston was very helpful and knowledgeable about the car. He worked very closely with me to make sure I knew what was happening. Being out of state, it was very comforting to have such a sales associate wo More

by waldeng1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Feb 12, 2014 -

Germain Lexus of Easton responded

Thank you for taking the time to review your experience with Preston. We are glad that he worked closely with you to ease your mind while you were out of state. We appreciate your recommendation!

February 09, 2014

Jay Jackson was a great salesperson to work with. He is professional, knowledgeable and does a great job with ensuring you are comfortable with your decision. He takes his time to explain, not only the fe More

by vr6bora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
Feb 11, 2014 -

Germain Lexus of Easton responded

We sincerely appreciate you taking the time to review your experience with Jay. Thank you for letting us know that you enjoyed the purchase process that he provided. We know that you will love your new Lexus!

February 08, 2014

I went into the dealership to have my newly purchased 2010 Lexus E350 inspected for peace of mind. As I entered the service area, I was greeted by an employee and lead to the waiting area where I was kin More

by Jgiovannelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
Feb 11, 2014 -

Germain Lexus of Easton responded

Thank you for taking the time to recognize Aaron and tell us about your service experience. We are thrilled that you enjoyed your visit and are looking forward to taking care of you and your Lexus!

February 07, 2014

Jay Jackson represents everything I want in a salesperson. I cannot say enough regarding his level of professionalism, knowledge and personality. A truly quality individual that I would recomme More

by ElliotReiff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels, Jay Jackson
Feb 11, 2014 -

Germain Lexus of Easton responded

Thank you for taking a moment to share your experience with us. We are glad that Jay and Kevin have demonstrated professionalism and provided excellent service. We look forward to your next visit!

February 07, 2014

Preston did a fantastic job making the car buying experience pleasant for a change. Usually it is a difficult experience, but I found Preston to be honest and truly trying to help us find a vehicle t More

by ruhamlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Feb 11, 2014 -

Germain Lexus of Easton responded

Thank you for your review, Russ. We are happy to hear that Preston made your car buying experience pleasant and low pressure. We are very appreciative of your business and your recommendation!

February 05, 2014

My daughter is a DPSM for Honda/Acura who recently took a promotion and transferred to Ohio. I was visiting my daughter and my power steering went out. I was afraid to make the drive back to Michigan. My dau More

by petoskey3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
Feb 05, 2014 -

Germain Lexus of Easton responded

Thank you so much for sharing your experience, Sandra! We are very glad that Aaron took excellent care of you and that we were able to help you while you were in town. It would be our pleasure to have the opportunity to assist you again in the future!

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