Germain Lexus of Easton

Preston did a fantastic job making the car buying experience pleasant for a change. Usually it is a difficult experience, but I found Preston to be honest and truly trying to help us find a vehicle t experience pleasant for a change. Usually it is a difficult experience, but I found Preston to be honest and truly trying to help us find a vehicle that met our needs at a good price. I appreciated his effort to find the best option for my wife and I while not creating a high pressure situation. If you are looking for help in finding an excellent product I highly recommend Preston Hutchins as the salesman to deal with! Russ Hamlin More

Jay Jackson represents everything I want in a salesperson. I cannot say enough regarding his level of professionalism, knowledge and personality. A truly quality individual that I would recomme salesperson. I cannot say enough regarding his level of professionalism, knowledge and personality. A truly quality individual that I would recommend for anyone that is looking for a new vehicle. Kevin Daniels is also a true professional when it comes to service. He is efficient and gets the job done right the first time. More

My daughter is a DPSM for Honda/Acura who recently took a promotion and transferred to Ohio. I was visiting my daughter and my power steering went out. I was afraid to make the drive back to Michigan. My dau promotion and transferred to Ohio. I was visiting my daughter and my power steering went out. I was afraid to make the drive back to Michigan. My daughter suggested I take my Lexus to your dealership in Easton. She is on the road a lot and had heard wonderful things about the fantastic service in the service department there. Right away, I knew I was in good hands the moment I was greeted by Aaron Doty. I did however, come across an expensive amount to repair my car but Aaron helped me with a good will and the amount I paid was much lower. I truly appreciated this. I always service my car at the Lexus in Ann Arbor and I purchased the vehicle from them. Thinking about a temporary move to New Albany and I will be sure to service my car again at Germain Lexus in Easton. Thanks, Aaron! Thanks, Germain Lexus! Sincerely, Sandra Santilli South Lyon, Michigan 248-974-8844 GO GREEN! More

Preston Hutchins is the most conscientious salesman I have ever worked with. He never forgets a thing when it comes to customer service. I bought my first Lexus RX350 from him about a year ago. Unfortu have ever worked with. He never forgets a thing when it comes to customer service. I bought my first Lexus RX350 from him about a year ago. Unfortunately I just recently I had a collision which totaled my vehicle. I notified him immediately that my car may be totaled and I would like another just like my first one. He started that day to look for one with no luck but within two days he called me with a possibility. It was a trade in that was exactly like the one I lost. I put a deposit on it that day. The next day I told him it was totaled and he sent the trade in to be per-certified. The next day he called and I picked up my new RX350. It was just as he described. Beautiful and not a thing wrong with it. Today I am a happy customer. Preston was very professional and he delivered as promised. I want to thank him from the bottom of my heart. I know it took some effort on his part to make this happen for me and I am most grateful. Every other employee that had a part in this deal were super and I cannot be more pleased. Thanks Germaine Lexus for having such outstanding and professional employees. More

Jay is by far the best sales manager I have ever worked with. He is incredibly personable and very responsive and engaged. Jay was a pleasure to work with and I highly recommend buying your cars from Jay. with. He is incredibly personable and very responsive and engaged. Jay was a pleasure to work with and I highly recommend buying your cars from Jay. He continuously went above and beyond and helped me out well beyond the sales process. More

Jay Jackson was friendly, informative, not high pressure but so supportive. I will hopefully buy every car i EVER need from him. He is the best salesperson I have ever had on a car. He has continually g but so supportive. I will hopefully buy every car i EVER need from him. He is the best salesperson I have ever had on a car. He has continually gone above and beyond for our family More

Jay was fantastic..even responded to an e-mail on his day off. That is dedication and "wow" customer service. I will be back to see him for sure. off. That is dedication and "wow" customer service. I will be back to see him for sure. More

I have owned a Lexus since 1997 and Lexus customer service has always been top notch. But Aaron Doty takes it to a whole other level! His welcoming and friendly personality truly makes you feel like service has always been top notch. But Aaron Doty takes it to a whole other level! His welcoming and friendly personality truly makes you feel like you're dealing with a friend. Not taking anything from the other associates, but Aaron is the only one I want to deal with. He's so professional, likable, and pleasant to work with that he (somewhat) softens the blow of how much money you'll be spending to have your car serviced! (But then again, you do get what you pay for.). Aaron is amazing and should get a raise! And no, this is not his mother. :) More

John was very professional and smart! He asked what we were looking for, and put us in the exact the car we wanted. He didn't try to talk us into a more expensive car or anything along those lines. John w were looking for, and put us in the exact the car we wanted. He didn't try to talk us into a more expensive car or anything along those lines. John was quite accommodating to our needs, and found us a vehicle that was "germane" to our life style. Would definitely recommend seeing him, no matter what you are looking for...he will find you the right vehicle, as he did for us! More

Jay is a fantastic salesperson. I enjoyed working with him. Does not apply pressure or try to strong hold you into something you're not quite ready to do. When I am ready to purchase my Lexus RX, Jay is t him. Does not apply pressure or try to strong hold you into something you're not quite ready to do. When I am ready to purchase my Lexus RX, Jay is the person I will buy from. More