
Germain Lexus of Easton
Columbus, OH
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I was very surprised to receive a phone call from Jay on my one-year anniversary of purchasing a pre-owned Lexus. Who does this? He wanted to know whether I still liked it (yes), whether I had any questio my one-year anniversary of purchasing a pre-owned Lexus. Who does this? He wanted to know whether I still liked it (yes), whether I had any questions, whether there was anything he could do to help, etc. We chatted for a while, and he and Ted ended up helping me out with a change I wanted to make. I was very impressed by the follow-up and follow-through that they provided. I was very pleased with the time and attention I received. More
Preston was a top notch car person...his knowledge on what was on the lot and cars off the lot was extensive and accurate. The entire car buying experience was incredibly easy and Preston made it a plea what was on the lot and cars off the lot was extensive and accurate. The entire car buying experience was incredibly easy and Preston made it a pleasure. I highly recommend you call ahead and find Preston if you are interested in a new or used ride at Lexus of Easton. For something you may only do a few times in your life I was so pleased with the entire staff at Lexus...Lyn and Eric you guys were both super great and enjoyable to speak with also! Preston you are the best buddy, glad to do business with you. BMF More
Aaron Doty and Germain Lexus of Easton are awesome. I can't say enough good things about Aaron and the rest of the staff--from the second I pull into the service center, throughout my experience getting can't say enough good things about Aaron and the rest of the staff--from the second I pull into the service center, throughout my experience getting a loaner and then picking my car back up, they are super friendly and really helpful. Aaron is the man. More
I've purchased several Lexus cars and SUVs from Germain Lexus of Easton over the years. We love Lexus cars, of course, but we keep coming back to Germain Lexus of Easton because of people like Jane Germain Lexus of Easton over the years. We love Lexus cars, of course, but we keep coming back to Germain Lexus of Easton because of people like Janet Jamison (sales) and Aaron Doty (service). Thank you! More
Preston was very helpful and knowledgeable about the car. He worked very closely with me to make sure I knew what was happening. Being out of state, it was very comforting to have such a sales associate wo He worked very closely with me to make sure I knew what was happening. Being out of state, it was very comforting to have such a sales associate working with me. I would recommend that you ask for him directly. More
Jay Jackson was a great salesperson to work with. He is professional, knowledgeable and does a great job with ensuring you are comfortable with your decision. He takes his time to explain, not only the fe professional, knowledgeable and does a great job with ensuring you are comfortable with your decision. He takes his time to explain, not only the features of the automobile, but also the process involved with the purchase. I would highly recommend him to anyone who is looking to purchase a vehicle. He does not use pressure tactics or sales pitches and allows you to make a decision that you are comfortable with. More
I went into the dealership to have my newly purchased 2010 Lexus E350 inspected for peace of mind. As I entered the service area, I was greeted by an employee and lead to the waiting area where I was kin 2010 Lexus E350 inspected for peace of mind. As I entered the service area, I was greeted by an employee and lead to the waiting area where I was kindly offered beverages and snacks. Aaron introduced himself shortly afterwards and thoroughly went over our concerns and discussed how they would proceed with a complete inspection. Several hours later, we were provided with a thorough report about what they inspected, a detailed explanation, a clean car, and a full tank of gas...incredible! We are so pleased and will continue to have our car serviced at Germain thanks to Aaron! More
Jay Jackson represents everything I want in a salesperson. I cannot say enough regarding his level of professionalism, knowledge and personality. A truly quality individual that I would recomme salesperson. I cannot say enough regarding his level of professionalism, knowledge and personality. A truly quality individual that I would recommend for anyone that is looking for a new vehicle. Kevin Daniels is also a true professional when it comes to service. He is efficient and gets the job done right the first time. More
Preston did a fantastic job making the car buying experience pleasant for a change. Usually it is a difficult experience, but I found Preston to be honest and truly trying to help us find a vehicle t experience pleasant for a change. Usually it is a difficult experience, but I found Preston to be honest and truly trying to help us find a vehicle that met our needs at a good price. I appreciated his effort to find the best option for my wife and I while not creating a high pressure situation. If you are looking for help in finding an excellent product I highly recommend Preston Hutchins as the salesman to deal with! Russ Hamlin More
My daughter is a DPSM for Honda/Acura who recently took a promotion and transferred to Ohio. I was visiting my daughter and my power steering went out. I was afraid to make the drive back to Michigan. My dau promotion and transferred to Ohio. I was visiting my daughter and my power steering went out. I was afraid to make the drive back to Michigan. My daughter suggested I take my Lexus to your dealership in Easton. She is on the road a lot and had heard wonderful things about the fantastic service in the service department there. Right away, I knew I was in good hands the moment I was greeted by Aaron Doty. I did however, come across an expensive amount to repair my car but Aaron helped me with a good will and the amount I paid was much lower. I truly appreciated this. I always service my car at the Lexus in Ann Arbor and I purchased the vehicle from them. Thinking about a temporary move to New Albany and I will be sure to service my car again at Germain Lexus in Easton. Thanks, Aaron! Thanks, Germain Lexus! Sincerely, Sandra Santilli South Lyon, Michigan 248-974-8844 GO GREEN! More