Germain Lexus of Easton

Lexus at it's Best Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. W Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. With car washes and vacuuming, nice waiting room and polite employees throughout the facility goes a long way, thank you! More

Great Service Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time t Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time to explain the mechanical issues to me even though I had arrived to pick up he car after he was supposed to be off work for the day! I cannot say enough good things about his work ethic, knowledge and friendly/helpful attitude! More

Long Distance Purchase I reached out to the dealer online and Aso called me with a couple hours ready to work out a deal. Settling on an offer price was painless. The only I reached out to the dealer online and Aso called me with a couple hours ready to work out a deal. Settling on an offer price was painless. The only problem with the transaction was the drive between Louisville, KY and Columbus, OH. I-71 was a nightmare and delayed our arrival. We needed to be back on the road in less than 2 hours. Fortunately, the car looked and drove great and Aso went the extra mile to get the deal written up and close the purchase of the car in under 2 hours. More

Great service!! Upon the time of our arrival Shawn Risner demonstrated the upmost professionalism. Shawn not only was knowledgeable about the vehicle but he went abov Upon the time of our arrival Shawn Risner demonstrated the upmost professionalism. Shawn not only was knowledgeable about the vehicle but he went above and beyond our expectations. We were extremely impressed and we will not hesitate to refer someone to Shawn! More

Great Experience We were pleasantly surprised at the dealerships willingness to deal. We did not anticipate being able to reach agreement and did not expect to come ho We were pleasantly surprised at the dealerships willingness to deal. We did not anticipate being able to reach agreement and did not expect to come home with a new (used) car. However we did and felt we got a good deal. Shawn was very personable and patient. The dealership closed at 6:00 and we didn't leave there until 8:30 but everyone necessary remained to finish the transaction. No buyers' remorse for us. I will definitely suggest this dealer to others and will check with them when we purchase our next vehicle. More

Great experience My wife emailed Germain to set up a time for me to drive a used CRV. I was able to drive it at the time scheduled. Made a deal after the test drive. A My wife emailed Germain to set up a time for me to drive a used CRV. I was able to drive it at the time scheduled. Made a deal after the test drive. Aso was very patient as I drove a hard bargain. More

I will continue coming back here This is my fifth vehicle and the third Lexus that I have purchased from this dealership, with Preston being my sales person each time. If that doesn't This is my fifth vehicle and the third Lexus that I have purchased from this dealership, with Preston being my sales person each time. If that doesn't tell you how I feel I don't know what will. Preston is not only knowledge but an extremely great guy to deal with. He makes the process of purchasing a car painless and fun. I would always highly recommended not only him, but Germain Lexus of Easton, without hesitation. More

Purchasing Experience We were once again in the market for a "new to us" vehicle. We shopped around at many dealerships and ended up buying, for a third time in 12 years We were once again in the market for a "new to us" vehicle. We shopped around at many dealerships and ended up buying, for a third time in 12 years, from Germain Lexus of Easton. Preston was our sales consultant for this most recent purchase. He had an endless supply of energy and was incredibly knowledgeable about each of the vehicles we considered. He was personable and very down to earth, and patient as we took time to make our decision. Our sale was completed quickly and efficiently. More

Buyer beware Have 6 years experience with this dealership. Have been "mislead", deceived, or outright lied to on numerous occasions by people from sales staff up t Have 6 years experience with this dealership. Have been "mislead", deceived, or outright lied to on numerous occasions by people from sales staff up to VP level. Most recent was Bob Havey misquoting the price of an option by over $2000. Suspect it was so I would not want that option since they didn't have any cars with it in stock. Also had salesman and sales manager insist I needed a major repair at 100,000 miles on a possible trade-in. In fact, the part they said I needed to replace did not even exist on the year/model I had. Suspect this was ploy to justify their low ball trade in price. More

Overall good All was good except they did not appraise the car as anticipated. I will have to set aside time to bring the car back in for an appraisal to determin All was good except they did not appraise the car as anticipated. I will have to set aside time to bring the car back in for an appraisal to determine if we will consider trading it in as requested. More