Germain Lexus of Easton
Columbus, OH
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Thank you I needed to get out of the lease on my 2011 is250c due to various reasons and wanted another Lexus but I didn't know what kind. I contacted Lexus Fina I needed to get out of the lease on my 2011 is250c due to various reasons and wanted another Lexus but I didn't know what kind. I contacted Lexus Financial who in turn put me in touch with Kathy Armstrong. Kathy listened to everything that was going on in my life and the reason why I needed to trade early. She put me in touch with Anand Vallury who showed me what Germain Lexus of Easton had to offer in keeping me with my price range, payment, and term. It just so happened that they had a silver 2008 LS460 that had been CPO'd, with 58k miles on it. Anand was very knowledgeable about the vehicle. I took it for a test drive and then left later with my new car. Come to find out that my navigation system on the new purchase was out of date and not part of the CPO process, but that didn't stop Germain from making it right! They are having me bring the car in on this Thursday to do the upgrade at no charge to me! I am very happy that I bought another Lexus. This makes my 3rd since 2010! I will continue to purchase these awesome vehicles and I'll do it through Germain Lexus of Easton!! Sincerely, T.Walker More
Great service Aaron was very friendly and professional. He explained all the service that would be performed and the cost. He also arranged for an on-the-spot loa Aaron was very friendly and professional. He explained all the service that would be performed and the cost. He also arranged for an on-the-spot loaner, since the service would take longer than I had expected. Dale Niesz More
Above and Beyond I am a very happy and satisfied customer. I came in looking at something that caught my eye. I was immediately greeted by preston which made me feel w I am a very happy and satisfied customer. I came in looking at something that caught my eye. I was immediately greeted by preston which made me feel welcomed. He was very knowledgeable by showing me how much I was saving by showing me the same model car all over the market way more expensive and with higher mileage. My car was down so he made the suggestion to pick me up from home, take me to get my money and brought me back to the dealership so that I was able to drive away in my new car. Preston went ABOVE & BEYOND and I definetley will refer my family to him. I can say that I will definetley come back in the future to Preston when I buy another lexus and so will my mom. Thank you Preston!!!!! Godbless! More
Lexus at it's Best Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. W Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. With car washes and vacuuming, nice waiting room and polite employees throughout the facility goes a long way, thank you! More
Great Service Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time t Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time to explain the mechanical issues to me even though I had arrived to pick up he car after he was supposed to be off work for the day! I cannot say enough good things about his work ethic, knowledge and friendly/helpful attitude! More
Long Distance Purchase I reached out to the dealer online and Aso called me with a couple hours ready to work out a deal. Settling on an offer price was painless. The only I reached out to the dealer online and Aso called me with a couple hours ready to work out a deal. Settling on an offer price was painless. The only problem with the transaction was the drive between Louisville, KY and Columbus, OH. I-71 was a nightmare and delayed our arrival. We needed to be back on the road in less than 2 hours. Fortunately, the car looked and drove great and Aso went the extra mile to get the deal written up and close the purchase of the car in under 2 hours. More
Great service!! Upon the time of our arrival Shawn Risner demonstrated the upmost professionalism. Shawn not only was knowledgeable about the vehicle but he went abov Upon the time of our arrival Shawn Risner demonstrated the upmost professionalism. Shawn not only was knowledgeable about the vehicle but he went above and beyond our expectations. We were extremely impressed and we will not hesitate to refer someone to Shawn! More
Great Experience We were pleasantly surprised at the dealerships willingness to deal. We did not anticipate being able to reach agreement and did not expect to come ho We were pleasantly surprised at the dealerships willingness to deal. We did not anticipate being able to reach agreement and did not expect to come home with a new (used) car. However we did and felt we got a good deal. Shawn was very personable and patient. The dealership closed at 6:00 and we didn't leave there until 8:30 but everyone necessary remained to finish the transaction. No buyers' remorse for us. I will definitely suggest this dealer to others and will check with them when we purchase our next vehicle. More
Great experience My wife emailed Germain to set up a time for me to drive a used CRV. I was able to drive it at the time scheduled. Made a deal after the test drive. A My wife emailed Germain to set up a time for me to drive a used CRV. I was able to drive it at the time scheduled. Made a deal after the test drive. Aso was very patient as I drove a hard bargain. More
I will continue coming back here This is my fifth vehicle and the third Lexus that I have purchased from this dealership, with Preston being my sales person each time. If that doesn't This is my fifth vehicle and the third Lexus that I have purchased from this dealership, with Preston being my sales person each time. If that doesn't tell you how I feel I don't know what will. Preston is not only knowledge but an extremely great guy to deal with. He makes the process of purchasing a car painless and fun. I would always highly recommended not only him, but Germain Lexus of Easton, without hesitation. More