Germain Lexus of Easton

Outstanding customer service!!! I'm so glad I went to Jay Jackson he made my experience at Germain Lexus very outstanding, I highly recommend him for all of your car needs!!! Thanks I'm so glad I went to Jay Jackson he made my experience at Germain Lexus very outstanding, I highly recommend him for all of your car needs!!! Thanks a million Jay :-) More

Top-notch salesman; helpful even after the sale. Jay has the top qualities of a salesman, for sure. Beyond that, where he proved himself with me is after the sale. Some screwball issues arose (noth Jay has the top qualities of a salesman, for sure. Beyond that, where he proved himself with me is after the sale. Some screwball issues arose (nothing to do with Jay or the quality of the car) after the sale. Jay could have taken a hands-off attitude and not bothered with it. But instead he rolled his sleeves up, jumped right in, and helped get everything squared away. Very patient man. Even worked during his vacation (apparently a patient wife, too). He has called several times to see if i had any questions about the car or programming the Navigation System and all that comes with it. As a result of his great attitude and work-ethic, i recommended Jay to my father who is looking for a new car. More

Wonderful Employees, Great Service Center I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at this location to make the great service center. Dr. John E More

Superb Experience The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of this car buying experience. The service and hospitality of this dealership was gracious and made us feel welcome and valued. Every person in the complete experience has excelled far above and beyond any other dealership I have ever dealt with. Thank you for your stellar professionalism. More

Great Experience We had a great experience with the purchase of our used vehicle. There are some dealers who send their used customers to a trailer on the back of the We had a great experience with the purchase of our used vehicle. There are some dealers who send their used customers to a trailer on the back of their lot, but Germain Lexus had a very nice facility and they appreciated our business. Both our sales rep Preston and the Manager Shea were great to work with, We have 2 small children and they were all very accommodating and great with the kids. I had done my homework before going in, and knew they priced their cars aggressively. I purchased my vehicle at good price and they gave me fair value for my trade, without playing games or going back and forth multiple times. I would definitely recommend Preston Hutchins and Germain Lexus for any purchase. More

1 stop pre-owned shopping experience We travel over arrival 100 miles to Germain Lexus based on their internet inventory. Upon arrival we were greeted in the new car building that resembl We travel over arrival 100 miles to Germain Lexus based on their internet inventory. Upon arrival we were greeted in the new car building that resembled a high class hotel lobby. We were graciously directed to the proper area to view the pre-owned vehicles. We were immediately greeted by Shawn Risner, who made us feel very welcome and comfortable. After a brief discussion regarding what we were interested in, we test drove several vehicles. Shawn was very professional and knowledgeable about the available vehicles. Upon making our selection, he made the trade-in our our old car and purchase process as quick and painless as possible. He really hustled. The used car manager,Shea, was very pleasant and helpful in assisting with the process. We then met with JB, who made sure we knew what all the dials and buttons did! We returned home that evening very happy with our 'new' pre-certified lexus! We would highly recommend this dealership and Sales Rep. Shawn Risner to anyone looking for a preowned lexus More

Best sales rep. Preston was the best sales rep I have worked with when buying a car. I recommend him highly. If you need a great used car visit him at Germain Lexus o Preston was the best sales rep I have worked with when buying a car. I recommend him highly. If you need a great used car visit him at Germain Lexus of Easton. More

Jay Jackson Jay located the perfect vehicle that I was looking for after our initial meeting one month prior. His honesty, integrity and no pressure sales made th Jay located the perfect vehicle that I was looking for after our initial meeting one month prior. His honesty, integrity and no pressure sales made this purchase one of the easiest transactions that I have made. It is evident that customer care and the cultivation of the relationship is the primary goal in Jay's sales technique. Certainly it is backed by the quality control and services offered by the dealership. After my purchase, I left satisfied and confident in my purchase. The overall experience should be the standard in purchasing an automobile. Thank you Jay for instilling faith that exceptional customer service is not a lost art. (Thomas P.) More