
Germain Lexus of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 620 reviews
My ES350 Service Aaron did a great job for me in telling me about the alternator service as well the overall inspection.He has always been informative in explaining th Aaron did a great job for me in telling me about the alternator service as well the overall inspection.He has always been informative in explaining the work to be done and the options available. He is a great asset to service department. Charles F. Beverly, Sr. More
WOW; what an excellent experience in every way! In my lifetime this is car number 15 and I can honestly say this is one of the best buying experiences if not the best. Mr. Preston Hutchins is a cla In my lifetime this is car number 15 and I can honestly say this is one of the best buying experiences if not the best. Mr. Preston Hutchins is a class act and a great businessman in every way. By the time you leave Preston makes you feel good about your purchase and it's an honor to have dealt with him. If you are purchasing a new or used auto go to Germain Lexus & ask for Preston! More
Great Experience Purchasing a 2014 Honda Accord As a woman, it can be intimidating purchasing a car on your own. From the minute I arrived at the Germain Lexus lot, Bryan Hammond made me feel very As a woman, it can be intimidating purchasing a car on your own. From the minute I arrived at the Germain Lexus lot, Bryan Hammond made me feel very comfortable. He was extremely informative and knew everything about the many features this car has. He possessed the perfect combination of being helpful, but not pushing me to purchase the car. The entire purchasing process was seamless, and I am a very happy customer. Thanks Bryan! More
Purchasing our first LEXUS Except for the receptionist, Jay Jackson was the first person we met at Germaine Lexus of Easton. He was friendly, courteous, knowledgeable and repres Except for the receptionist, Jay Jackson was the first person we met at Germaine Lexus of Easton. He was friendly, courteous, knowledgeable and represented the dealership in a very professional manner. From the test drive to the delivery of our new 2015 Lexus the experience could not have been better. More
Friend for Life I had a great experience with Shawn Risner. I told him I was coming from St. Albans, West Virginia and he accommodated me by going to work early and m I had a great experience with Shawn Risner. I told him I was coming from St. Albans, West Virginia and he accommodated me by going to work early and meeting me. Shawn was very courteous and knowledgeable about the vehicle I was purchasing. We had conversations like we knew one another for years. Shawn made me feel very comfortable and put me at ease with no worries. I would highly recommend Germain Lexus and the experience and knowledge that Shawn provided. Thank You Shawn for your help, it was much appreciated. More
Lexus purchase My husband and I purchased a Lexus 460 this weekend from Germain. We were so lucky to have gotten to work with Jay Jackson, he was so patient and hel My husband and I purchased a Lexus 460 this weekend from Germain. We were so lucky to have gotten to work with Jay Jackson, he was so patient and helpful during the decisions of my fickle mind over color choices and was, I have to say, one of the sweetest persons I have ever met. He has been attentive and eager to answer any questions that I have. We were pleased with the overall experience from the time we arrived at the dealership and still smiling as we left in our new car. More
Great out of state buying experience This was my first out of state car purchase which was a little scary. From the get go Shawn was very friendly and up front with the condition on the This was my first out of state car purchase which was a little scary. From the get go Shawn was very friendly and up front with the condition on the vehicle. They had a vast amount of detailed pictures online which helped greatly in my decision making process. When I landed at the airport Shawn was there to pick me up promptly. The car was just as he had described and after a quick test drive I was off and on my way back to Oklahoma. I would highly recommend Germain Lexus and greatly appreciate the honest and easy buying experience Shawn provided. More
Wonderful Experience!!! We were in the market for another car and my sister recommended that we go to Germain Lexus of Easton before we look anywhere else and ask for Jay Jac We were in the market for another car and my sister recommended that we go to Germain Lexus of Easton before we look anywhere else and ask for Jay Jackson. Well we did and what a great guy he was, we could not have ask for a better experience. We have bought several cars in the past, but never has it ever been this easy. Jay was so knowledgeable and friendly and he went out of his way to make sure we were comfortable and understood all the all the features on our new car.Great experience! More
Well worth the trip! Very glad to have worked with Bryan Hammond and Preston Hutchins to get my used Jeep Grand Cherokee. Both were very professional, personable, and made Very glad to have worked with Bryan Hammond and Preston Hutchins to get my used Jeep Grand Cherokee. Both were very professional, personable, and made it an easy experience. I would definitely recommend dealing with either of these gentlemen! More
Excellent Experience!!! Jay went above and beyond to ensure I was well taken care of, he was knowledgable, kind, and helpful. The entire staff was very accommodating, several Jay went above and beyond to ensure I was well taken care of, he was knowledgable, kind, and helpful. The entire staff was very accommodating, several of them stayed well past closing time to help me learn about my new car. I highly recommend Germain Lexus, they've made me a loyal customer!!! More