Germain Lexus of Easton
Columbus, OH
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Great out of state buying experience This was my first out of state car purchase which was a little scary. From the get go Shawn was very friendly and up front with the condition on the This was my first out of state car purchase which was a little scary. From the get go Shawn was very friendly and up front with the condition on the vehicle. They had a vast amount of detailed pictures online which helped greatly in my decision making process. When I landed at the airport Shawn was there to pick me up promptly. The car was just as he had described and after a quick test drive I was off and on my way back to Oklahoma. I would highly recommend Germain Lexus and greatly appreciate the honest and easy buying experience Shawn provided. More
Wonderful Experience!!! We were in the market for another car and my sister recommended that we go to Germain Lexus of Easton before we look anywhere else and ask for Jay Jac We were in the market for another car and my sister recommended that we go to Germain Lexus of Easton before we look anywhere else and ask for Jay Jackson. Well we did and what a great guy he was, we could not have ask for a better experience. We have bought several cars in the past, but never has it ever been this easy. Jay was so knowledgeable and friendly and he went out of his way to make sure we were comfortable and understood all the all the features on our new car.Great experience! More
Well worth the trip! Very glad to have worked with Bryan Hammond and Preston Hutchins to get my used Jeep Grand Cherokee. Both were very professional, personable, and made Very glad to have worked with Bryan Hammond and Preston Hutchins to get my used Jeep Grand Cherokee. Both were very professional, personable, and made it an easy experience. I would definitely recommend dealing with either of these gentlemen! More
Excellent Experience!!! Jay went above and beyond to ensure I was well taken care of, he was knowledgable, kind, and helpful. The entire staff was very accommodating, several Jay went above and beyond to ensure I was well taken care of, he was knowledgable, kind, and helpful. The entire staff was very accommodating, several of them stayed well past closing time to help me learn about my new car. I highly recommend Germain Lexus, they've made me a loyal customer!!! More
Excellent Service Aso was friendly, efficient did not pressure us in any way. We were pleased with his courteous demeanor, his excellent service and follow-up after the Aso was friendly, efficient did not pressure us in any way. We were pleased with his courteous demeanor, his excellent service and follow-up after the purchase. We have bought several cars over many years and Aso was by far the best employee we have dealt with. People like him make your dealership a very satisfying buying experience. - B.E. Felt More
Outstanding customer service!!! I'm so glad I went to Jay Jackson he made my experience at Germain Lexus very outstanding, I highly recommend him for all of your car needs!!! Thanks I'm so glad I went to Jay Jackson he made my experience at Germain Lexus very outstanding, I highly recommend him for all of your car needs!!! Thanks a million Jay :-) More
Top-notch salesman; helpful even after the sale. Jay has the top qualities of a salesman, for sure. Beyond that, where he proved himself with me is after the sale. Some screwball issues arose (noth Jay has the top qualities of a salesman, for sure. Beyond that, where he proved himself with me is after the sale. Some screwball issues arose (nothing to do with Jay or the quality of the car) after the sale. Jay could have taken a hands-off attitude and not bothered with it. But instead he rolled his sleeves up, jumped right in, and helped get everything squared away. Very patient man. Even worked during his vacation (apparently a patient wife, too). He has called several times to see if i had any questions about the car or programming the Navigation System and all that comes with it. As a result of his great attitude and work-ethic, i recommended Jay to my father who is looking for a new car. More
Wonderful Employees, Great Service Center I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at this location to make the great service center. Dr. John E More
Superb Experience The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of this car buying experience. The service and hospitality of this dealership was gracious and made us feel welcome and valued. Every person in the complete experience has excelled far above and beyond any other dealership I have ever dealt with. Thank you for your stellar professionalism. More
Great Experience We had a great experience with the purchase of our used vehicle. There are some dealers who send their used customers to a trailer on the back of the We had a great experience with the purchase of our used vehicle. There are some dealers who send their used customers to a trailer on the back of their lot, but Germain Lexus had a very nice facility and they appreciated our business. Both our sales rep Preston and the Manager Shea were great to work with, We have 2 small children and they were all very accommodating and great with the kids. I had done my homework before going in, and knew they priced their cars aggressively. I purchased my vehicle at good price and they gave me fair value for my trade, without playing games or going back and forth multiple times. I would definitely recommend Preston Hutchins and Germain Lexus for any purchase. More