Germain Lexus of Easton

Very Good Thank you Aaron. Aaron has been my rep for 3 years and has always been very helpful and patient answering all my questions and keeping me informed as Thank you Aaron. Aaron has been my rep for 3 years and has always been very helpful and patient answering all my questions and keeping me informed as to needed service and status. He is a good representative of Germain at Easton. This 2007 ES350 is only my second new Lexus ES from Germain at Easton. My first was a 2003 ES300. After eleven years of Lexus, I can't imagine driving any other make. When I leave Easton after a all the normal all maintenance appointments, I always have a continued level of confidence that I will not be a distressed driver. Aaron continues a great level of representation that I have received over these years and the Service Dept. also continues the Lexus level of confidence that I sincerely appreciate. Thank you More

Great service- quality product. I worked with Preston to purchase a pre-owned Lexus ES 330. Preston provided extensive amounts of product knowledge and worked with my to find a vehic I worked with Preston to purchase a pre-owned Lexus ES 330. Preston provided extensive amounts of product knowledge and worked with my to find a vehicle with a good price/ mileage ratio. Both Preston and the entire finance team were extremely helpful. This is my first Lexus purchase and I will more than likely be a lifetime customer. More

made great impression Shawn Risner made my car shopping experience much more enjoyable. I was never pressured in any way and he and all of the staff I encountered were ple Shawn Risner made my car shopping experience much more enjoyable. I was never pressured in any way and he and all of the staff I encountered were pleasant and helpful. They worked with me on both my trade and the car I was purchasing. I feel good about my purchase and the overall experience. More

Finding a good saleman Finding a "good" auto salesperson can be a daunting challenge at best. But, I was fortunate to have met Shawn Risner. He helped me select the best pr Finding a "good" auto salesperson can be a daunting challenge at best. But, I was fortunate to have met Shawn Risner. He helped me select the best pre-owned, low miles vehicle for my wife. I never felt rushed nor pressured. In fact, Shawn went out of his way to find not only the best vehicle for our needs but, also the best deal! And it still had factory warranty. After closing the deal, my car was prepped again, (although I thought it looked just fine). And I rode off with a full tank of gas. Now, here is where their customer service really shined. On day four, the weekend after taking delivery, I managed to misplace my wife's "smart key" to her new vehicle. I panicked because we did not have a second key. I called Shawn for help and he got right on it.. He and his Sales Manager called the company in Chicago and had the keys made and rushed to their dealership in 36 hours. They offered to split the cost for the two new keys. Which made me and my wife real happy. And, believe it or not Shawn has made a couple of follow up calls to make sure my wife is enjoying her 2012 C300. She has driven full-size Asian luxury cars for years so, we weren't sure she would truly adjust to the "German" ride. But, oh, did she ever fall in love with her new Benz. "Thanks again Shawn for making our car buying experience the best ever!" More

Best experience Aso was great. I never felt pressured to buy a car. He gave me all the information I wanted and more. I'm very happy with my purchase and can honestly Aso was great. I never felt pressured to buy a car. He gave me all the information I wanted and more. I'm very happy with my purchase and can honestly say it was the best experience I've had at any car dealership. More

Why I am back to driving a Lexus I enjoyed driving my Lexus for 14 years. When I turned 50, my husband bought me a different Luxury car. Finally, after 7 years, I am back to my firs I enjoyed driving my Lexus for 14 years. When I turned 50, my husband bought me a different Luxury car. Finally, after 7 years, I am back to my first love. I visited the Easton showroom to look at the Certified Pre-Owned Lexus. I just knew I wanted a Lexus again. Preston Hutchins greeted me and made my experience a stress free pleasurable one. I had a through discussion of what I was looking for and I received the information I needed to make my good decision. Although, I had to hesitate on my purchase for 2 months in order to complete family business matters. I explained my situation to Preston, he respectfully understood and honored my need to wait. Even though he had all my contact numbers, I was never once interrupted with a call. I found this refreshing and I looked forward to contacting Preston as my salesperson. Mr. Hutchins showed great pride in his work and had extreme attention to detail. I had total confidence all the way through the sales process as he went above and beyond what it takes to sell a car. His enthusiams with his work makes him a real asset to the organization. I am more than satisfied with the entire team of Germain Lexus as they examplify quilaty. I am proud to be driving a Lexus again as I feel this car is superior to all the Luxury cars. And, Lexus easton make you feel like you are part of a real family. More

Purchase of Pre-Owned Subaru Legacy My husband and I always worry about purchasing a vehicle; will the sales department make or break the deal. In our past experience we would find the p My husband and I always worry about purchasing a vehicle; will the sales department make or break the deal. In our past experience we would find the perfect vehicle, but then the sales department would leave such a bitter taste in our mouth that we would leave. This was not the case at Germain Lexus of Easton! Shawn Risner was an absolute delight to work with! We never felt uncomfortable or pressured to purchase this vehicle or another. We felt like family when we walked in the door and when we walked out. Shawn is truly honest, personable, professional, and a great person! Shawn made this one of the easiest and best car buying experience we have ever had! More

Happy Very satisfied with The staff at Germain Lexus.feel confident that if I ever have any issues or concerns it would be resolved quickly. Always an easy Very satisfied with The staff at Germain Lexus.feel confident that if I ever have any issues or concerns it would be resolved quickly. Always an easy & friendly experience for service More

RX 350 Pre-Owned Purchase I had a great experience at Germain. I started and ended my shopping experience there, because after test driving other vehicles, the service and veh I had a great experience at Germain. I started and ended my shopping experience there, because after test driving other vehicles, the service and vehicles at Germain won out. Aso helped me find exactly what I was looking for. He also treated me like a person, not just a potential sale. He added personal touches to his communication and was very diligent and thoughtful. I am thankful I had this experience, otherwise I wouldn't have ended up as happy as I am with my car and service. More

Lexus Purchase I couldn't have worked with a nicer person when purchasing my new Lexus. Jay Jackson was kind, personable, knowledgeable, professional, and just a gr I couldn't have worked with a nicer person when purchasing my new Lexus. Jay Jackson was kind, personable, knowledgeable, professional, and just a great guy. He listened to what was important to me in a car and found the perfect one. No high pressure sales. He has went beyond just selling the car and has contacted me since to see if I had any questions. I would highly recommend him. I also worked with Tyler McCallister who is another great person to work with. He explained everything about the car to me and answered all my questions. Another down-to-earth guy and very helpful. Thanks Jay & Tyler! More