
Germain Lexus of Easton
Columbus, OH
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Great professional dealer and Jay Jackson is the BEST ! I have purchased new Lexus's previously from Germain in the past but I have to say my buying experience with Jay Jackson was one of the most professio I have purchased new Lexus's previously from Germain in the past but I have to say my buying experience with Jay Jackson was one of the most professional and enjoyable I have ever had over the years ... He went out of his way to make sure my wife and I were comfortable and happy with our decision on our new car purchase and his follow up with us was outstanding ! I defiantly am looking forward to purchasing another new Lexus from Jay in the near future :) Tom Latier Zanesville Oh More
Jay is one of the best sales consultants we ever work with! We had a great experience working with Jay Jackson. Truthfully, we were not ready to get a new car until we sat down with Jay. He was patience, thorou We had a great experience working with Jay Jackson. Truthfully, we were not ready to get a new car until we sat down with Jay. He was patience, thorough and a pleasure to work with. We will definitely would look for him again for our future car. More
Excellent car buying experience Bryan at Lexus of Easton was great to work with on the purchase of our new car. He listened to what we were looking for and found the car we wanted. H Bryan at Lexus of Easton was great to work with on the purchase of our new car. He listened to what we were looking for and found the car we wanted. He kept in contact with us and made sure we had the information we needed to make good decisions regarding our purchase. I never look forward to purchasing a new car and I have to say this is the first time I have enjoyed buying a car. Thank you Bryan and I will be back! More
exceeding expectations Bob went beyond my expectations when I turned in my Mercedes 3 months before the new cars were released. He provided me with a suitable replacement un Bob went beyond my expectations when I turned in my Mercedes 3 months before the new cars were released. He provided me with a suitable replacement until my custom order arrived. I feel that he really cares about his customers. I would highly recommend him to anyone that is interested in custom care. He is very knowledgeable about the Lexus. I would definitely become a repeat customer. Bryan is definitely my go to man. He satisfies my desires in an automobile. I am very pleased with his advise. More
Great Experience I would like to say thanks to Bob Havey and Germain Lexus of Easton for the professional sales and delivery experience they have me on my second new L I would like to say thanks to Bob Havey and Germain Lexus of Easton for the professional sales and delivery experience they have me on my second new Lexus purchase from Bob and their store. It has always been a comfortable place to make a purchase and the knowledge as well as the professionalism of Mr. Havey is always appreciated. More
A wonderful buying experience. My wife and I just bought a Lexus CT200h, from Bob Havey. He was professional, courteous and made the entire process quick and easy. This may be the f My wife and I just bought a Lexus CT200h, from Bob Havey. He was professional, courteous and made the entire process quick and easy. This may be the first time my wife actually enjoyed visiting a dealership and buying a car. This is our first Lexus and it's fantastic car with great gas mileage. The entire team at Germain of Lexus worked diligently to exceed our expectations. Thank you. More
Great experience to start off my Lexus relationship Bob was very courteous and knowledgeable about the vehicle that I purchased - something that I've found to be lacking with other dealers I've encounte Bob was very courteous and knowledgeable about the vehicle that I purchased - something that I've found to be lacking with other dealers I've encountered while searching for my next purchase. He was very thoughtful, energetic, and efficient. JB Did a good job explaining my new vehicle. Eric made the financing experience very organized, quick and painless. Overall, this was a great experience and I look forward to more encounters as a member of the Lexus Community. More
Very Satisfied Customer ddye@superiorpkg.com We are long time Lexus and Bob Havey fans (currently own three-all bought thru Bob Havey). We have worked with Bob for many ye ddye@superiorpkg.com We are long time Lexus and Bob Havey fans (currently own three-all bought thru Bob Havey). We have worked with Bob for many years due to his knowledge, courtesy and professionalism! He has always gone the extra mile to make our experience wonderful. I know Bob just shakes when he sees me come onto the lot at Easton because he has walked me thru the use of the hands free phone no less that five times (he probably trained the new expert I have talked to lately). What has really endeared Karen & I to Bob is on the last purchase for Karen (ES 350) Bob and I worked out a plan to fool Karen into thinking Bob could not find the exact color that Karen wanted but had a used one that he wanted Karen to see! We arrived at Germain and of course the used car had just been sold about an hour before but he had several other colors he asked Karen to look at-so we went out to the "new car prep room" and Karen saw the car she wanted and Bob said is this the right color and Karen said yes it was and Bob said well someone will drive that car home tonight and that person is you! Karen got tears in her eyes and did not believe Bob until she looked at me and I am grinning from one ear to the other ear and shaking my head yes! Of course Bob had told everyone at the dealership what was happening and they were all watching this scenario go down!! Doug & Karen More
Long time satisfied customer I bought my first Lexus 20 years ago from Bryan's dad. Bryan was taught well. He listened and answered my questions and addressed all my concerns. He I bought my first Lexus 20 years ago from Bryan's dad. Bryan was taught well. He listened and answered my questions and addressed all my concerns. He was good to follow up after my purchase. More
Preston is the best! Preston was awesome, knowledgable and made it a great buying experience. Helped us find the right car and never pressured! Truly an enjoyable experie Preston was awesome, knowledgable and made it a great buying experience. Helped us find the right car and never pressured! Truly an enjoyable experience. JB was very patient as he taught the valuble tech portion! Thank you More