Germain Lexus of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 614 reviews
Jay Jackson Jay was very professional and made everything about my purchase smooth. I had never driven a Lexus before and he encouraged me to take a test drive. Jay was very professional and made everything about my purchase smooth. I had never driven a Lexus before and he encouraged me to take a test drive. Because of this, I fell in love with the feel and drive of a Lexus. I would recommend Jay Jackson as very knowledgeable, easy to talk to, and he made me feel like I was dealing with a friend. This was one of the best buying experiences I have had purchasing a car. I have to say I am very impressed with his follow-up phone calls. He is outstanding! More
Jay is one of the best sales consultants we ever work with! We had a great experience working with Jay Jackson. Truthfully, we were not ready to get a new car until we sat down with Jay. He was patience, thorou We had a great experience working with Jay Jackson. Truthfully, we were not ready to get a new car until we sat down with Jay. He was patience, thorough and a pleasure to work with. We will definitely would look for him again for our future car. More
Very Satisfied Customer ddye@superiorpkg.com We are long time Lexus and Bob Havey fans (currently own three-all bought thru Bob Havey). We have worked with Bob for many ye ddye@superiorpkg.com We are long time Lexus and Bob Havey fans (currently own three-all bought thru Bob Havey). We have worked with Bob for many years due to his knowledge, courtesy and professionalism! He has always gone the extra mile to make our experience wonderful. I know Bob just shakes when he sees me come onto the lot at Easton because he has walked me thru the use of the hands free phone no less that five times (he probably trained the new expert I have talked to lately). What has really endeared Karen & I to Bob is on the last purchase for Karen (ES 350) Bob and I worked out a plan to fool Karen into thinking Bob could not find the exact color that Karen wanted but had a used one that he wanted Karen to see! We arrived at Germain and of course the used car had just been sold about an hour before but he had several other colors he asked Karen to look at-so we went out to the "new car prep room" and Karen saw the car she wanted and Bob said is this the right color and Karen said yes it was and Bob said well someone will drive that car home tonight and that person is you! Karen got tears in her eyes and did not believe Bob until she looked at me and I am grinning from one ear to the other ear and shaking my head yes! Of course Bob had told everyone at the dealership what was happening and they were all watching this scenario go down!! Doug & Karen More
Excellent car buying experience Bryan at Lexus of Easton was great to work with on the purchase of our new car. He listened to what we were looking for and found the car we wanted. H Bryan at Lexus of Easton was great to work with on the purchase of our new car. He listened to what we were looking for and found the car we wanted. He kept in contact with us and made sure we had the information we needed to make good decisions regarding our purchase. I never look forward to purchasing a new car and I have to say this is the first time I have enjoyed buying a car. Thank you Bryan and I will be back! More
Always a Fantastic Sales Experience with Bryan Bryan Jordan called me and said it was time we made a trade. I said save me on car payments and gas mileage and we will talk. Well, talk we did. My Bryan Jordan called me and said it was time we made a trade. I said save me on car payments and gas mileage and we will talk. Well, talk we did. My husband and I both traded for two 200hCT's. Bryan goes the extra mile to get us what we want at a price we can all agree on. This is at least the 4th Lexus I have purchased from Bryan and Rick has had 3 or 4 . Excellent to work with and goes above and beyond to help us with anything we need. Rick and I love our Lexus CT's. Thanks Bryan. You are the best!! More
Great Experience I would like to say thanks to Bob Havey and Germain Lexus of Easton for the professional sales and delivery experience they have me on my second new L I would like to say thanks to Bob Havey and Germain Lexus of Easton for the professional sales and delivery experience they have me on my second new Lexus purchase from Bob and their store. It has always been a comfortable place to make a purchase and the knowledge as well as the professionalism of Mr. Havey is always appreciated. More
Excellent Sales Experience When Bryan called about trading cars, I told him to save me on my payment and gas mileage. That he did. Rick and I traded for 2- 200hCT's. Bryan al When Bryan called about trading cars, I told him to save me on my payment and gas mileage. That he did. Rick and I traded for 2- 200hCT's. Bryan always goes the extra mile to see that we have a great sales experience and a price we can both live with. This is my 4 or 5 Lexus from Bryan and Rick has had at least 3. Wouldn't want to work with anyone else. Bryan is the best! More
We had a wonderful experience working with Jay! My husband and I had a great experience working with Jay Jackson. He was very helpful helping us decide on a car for us. We purchased a 350 IS and w My husband and I had a great experience working with Jay Jackson. He was very helpful helping us decide on a car for us. We purchased a 350 IS and were very happy with our purchase. I think he was as excited as we were when it finally came in and we could come pick it up! Thanks for everything Jay! And thanks to Jay and Tyler for showing us how everything works! More
Great professional dealer and Jay Jackson is the BEST ! I have purchased new Lexus's previously from Germain in the past but I have to say my buying experience with Jay Jackson was one of the most professio I have purchased new Lexus's previously from Germain in the past but I have to say my buying experience with Jay Jackson was one of the most professional and enjoyable I have ever had over the years ... He went out of his way to make sure my wife and I were comfortable and happy with our decision on our new car purchase and his follow up with us was outstanding ! I defiantly am looking forward to purchasing another new Lexus from Jay in the near future :) Tom Latier Zanesville Oh More
A wonderful buying experience. My wife and I just bought a Lexus CT200h, from Bob Havey. He was professional, courteous and made the entire process quick and easy. This may be the f My wife and I just bought a Lexus CT200h, from Bob Havey. He was professional, courteous and made the entire process quick and easy. This may be the first time my wife actually enjoyed visiting a dealership and buying a car. This is our first Lexus and it's fantastic car with great gas mileage. The entire team at Germain of Lexus worked diligently to exceed our expectations. Thank you. More