
Germain Lexus of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 621 reviews
Wonderful Purchase Experience Jay helped me with purchasing my first ever Lexus. He was really patient and helpful finding me the exact car I like. Also,he was really professional Jay helped me with purchasing my first ever Lexus. He was really patient and helpful finding me the exact car I like. Also,he was really professional and willing to answer all kinds of questions I asked. Overall,it was a wonderful purchase experience and I would highly recommend him to my friends. More
Great Experience This was our 2nd CPO purchase from Germain Lexus Easton and Preston. The dealership and Preston were very helpful, honest, and accommodating to our s This was our 2nd CPO purchase from Germain Lexus Easton and Preston. The dealership and Preston were very helpful, honest, and accommodating to our schedules. We have recommended Preston and Germain to friends and will continue to do so! I'm sure some day we will be a 3rd time customer as well!! More
Above And beyond Thanks to Shawn Risner for going above and beyond during and after the sale was complete. He truly exemplifies the idea of customer satisfaction. Afte Thanks to Shawn Risner for going above and beyond during and after the sale was complete. He truly exemplifies the idea of customer satisfaction. After I purchased my SUV, the temporary title fell off while driving in a storm. I called Shawn from out of state and he sent me a new tag over night. I would highly recommned Shawn and Germain Lexus of Easton and would purchase another car from them. Thanks R.F. Garza More
Stereotypical used car salesman I called Preston at Germain lexus of Easton this morning to let him know I was coming in to test drive a car and would be there within a half an hour. I called Preston at Germain lexus of Easton this morning to let him know I was coming in to test drive a car and would be there within a half an hour. He assured me he would have it ready and waiting. It was not. He then assured me it would be back in a few minutes and I could take it for a drive. I was aggrivated, but waited. I called Preston from the car on my test drive (not while driving) to let him know I would take it, to which he responded it was already sold. If you are looking for honesty and integrety, do NOT go to Germain lexus of Easton used car dealership. More
"Impressive buying experience" This was our first purchase of the Lexus brand. Jay Jackson was a pleasure to work with, very courteous, knowledgeable and down to earth sales associa This was our first purchase of the Lexus brand. Jay Jackson was a pleasure to work with, very courteous, knowledgeable and down to earth sales associate. The entire dealership experience was great and Jay is truly a professional. More
Jay Jackson = The Real Deal I could write line after line of flowery prose about how great Jay is at what he does (it would all be true). Instead, I will keep this simple and to I could write line after line of flowery prose about how great Jay is at what he does (it would all be true). Instead, I will keep this simple and to the point.....I had a true 5 STAR experience with Jay Jackson for the purchase of my 2015 GX 460. Bottom Line: Buy a Lexus and buy it with Jay Jackson. More
Great experience! Bryan Jordan has been great to deal with, no pressure, very professional, friendly & knowledgeable. This dealership treats you like you are a family f Bryan Jordan has been great to deal with, no pressure, very professional, friendly & knowledgeable. This dealership treats you like you are a family from the begininning. I absolutely love my F sport! - Monika More
Pleasant buying experience. From being greeted promptly by salesman Shawn Risner and provided with comprehensive, knowledgeable, no pressure service........through departing with From being greeted promptly by salesman Shawn Risner and provided with comprehensive, knowledgeable, no pressure service........through departing with my new vehicle after technology expert JB Woodring thoroughly covered the set-up and operation of various components.......the entire buying experience was pleasant. SJohnson More
Professional, eager to sell, but not aggressive Jay was terrific to work with during our new car purchase. We have not purchased a new car in over 10 years, and Jay was patient as he provided all of Jay was terrific to work with during our new car purchase. We have not purchased a new car in over 10 years, and Jay was patient as he provided all of the details regarding new car ownership today. We test drove several SUV models from other dealers and shared our reactions with Jay. He checked in regularly to see how it was going for us. He sent us links comparing the various makes/models. It was truly a pleasurable experience to the very end, which included us purchasing the RX 350, black on black, with the luxury package. In the next couple of years, we will need to replace our Acura TL and will return to Jay to begin yet another conversation that may lead to yet another car purchase. I must also comment on the folks at Germain. All were helpful and knowledgeable. Tyler (tech) helped reduce the anxiety of a high tech vehicle. His serious demeanor and dry sense of humor are the perfect combination. Thank you!! More
Best car buying experience we have had so far! Jay was friendly and a consummate sales professional. He listened to our concerns and took them into consideration during the proposal process. We e Jay was friendly and a consummate sales professional. He listened to our concerns and took them into consideration during the proposal process. We ended up leasing a Lexus RX 350. We left the experience feeling well educated and excited to drive home our new car. More