
Germain Lexus of Easton
Columbus, OH
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The Tin men Remembering the movie became increasingly easy when dealer with this charater. LInes used" There's a long line of people who want this car"" It's a be Remembering the movie became increasingly easy when dealer with this charater. LInes used" There's a long line of people who want this car"" It's a beauty" "what do you need to think about" with a a harsh tone. Left messages with both GM and SM. Got a response from someone down the line. Byran Hammond came across real smooth in the beginning but when a used car doesn't deserve top dollar he becomes a true snake oil salesman!! kind of slimy, unethical and sleazy.questionable moral charater. Again this is my experience. but I would fire the guy. More
Great Service Preston and Eric were fantastic to work with and made my vehicle purchase enjoyable. In today's busy world the last thing you need when making a large Preston and Eric were fantastic to work with and made my vehicle purchase enjoyable. In today's busy world the last thing you need when making a large purchase is time wasting. These two gentleman did everything and then some to get the purchase completed quickly and efficiently. Thank you Preston and Eric. More
Great Salesperson The sales person Bryan Hammond was very knowledgeable on the Lexus line of cars and each of the various models specifically. He knew the detailed dif The sales person Bryan Hammond was very knowledgeable on the Lexus line of cars and each of the various models specifically. He knew the detailed differences between years in different models and didn't even have to look it up. When he didn't know something, he didn't make it up but rather found out the answer for us. He was very patient as we decided on which car to purchase and very friendly along the way. At no point did he try to push or sell us as you would come to expect. I would highly recommend Bryan and Germain Lexus of Easton. More
Excellent sales There is nothing like the "Lexus Experience" when you're buying a car. Jay is very personable and the rest of the sales staff were nice an hospitable There is nothing like the "Lexus Experience" when you're buying a car. Jay is very personable and the rest of the sales staff were nice an hospitable. I felt very welcome! More
Customer Service Quality is already synonymous with Lexus. We have come to expect it. And it is no surprise that a car salesperson returns your call. But what Preston Quality is already synonymous with Lexus. We have come to expect it. And it is no surprise that a car salesperson returns your call. But what Preston does goes beyond his interest in selling you a car. He goes above and beyond in providing high quality service. Here is the kicker ... Although I did not end up buying my car from him, he continued to provide me with high quality service even after I purchased the car from a different dealership. I would have purchased it from him, but the dealership did not have the configuration of a sued car that I wanted - and since it was not a new model there was no way for them to get it for me. I have spoken with Preston post-purchase that did not benefit him, and if he missed my call, he would call back and still put in time to maintain the relationship. He is a gem. Thank you for your service, Preston. it makes all the difference. More
very pleased We had a great experience at Germain Lexus of Easton and believe this is much to the part of Preston Hutchins. First class all the way - will definit We had a great experience at Germain Lexus of Easton and believe this is much to the part of Preston Hutchins. First class all the way - will definitely return! More
The best experience I have ever had buying a car Preston was great from the start. I can be a very demanding customer, Preston and his team were very accommodating to my crazy. This was my first Preston was great from the start. I can be a very demanding customer, Preston and his team were very accommodating to my crazy. This was my first time buying a "luxury" style vehicle. I had been looking for the right car for about a year. Preston was the only sales person throughout all the dealerships I visited who listened to my needs. Although he showed me multiple cars, the first one was exactly what I was looking for. The rest were for comparison only. Although I had a great experience buying the car, I feel like it was more than that! I will go back to this dealership... because I want to make sure my friends are who I buy my next car from as well. More
Always professional and personable I have worked with Mr. Doty since I got my Lexus, He is always professional and takes a real and appropriate interest in his customers beyond just kn I have worked with Mr. Doty since I got my Lexus, He is always professional and takes a real and appropriate interest in his customers beyond just knowing about their vehicles. I find this different from other dealerships I have worked with over the years. Even when I have decided not to do some of the things he has priced for me, he is still kind and understanding. I feel good knowing I can trust him to be honest with me and take the best care of my vehicle. More
Best Car-Buying Experience Ever! From the moment we walked into the dealership and met Preston Hutchins, my husband and I knew we were in the right place to buy a car. Preston made u From the moment we walked into the dealership and met Preston Hutchins, my husband and I knew we were in the right place to buy a car. Preston made us feel at home, at ease, and took a genuine interest in us as people. My husband had already researched the make and model of the car we were looking for and within minutes of providing this information, the car was available for review. Preston explained exactly how Germain Lexus assessed the price of the loaded, 2014 Mazda 3 we were there for and compared statistics with other dealers selling the same year and model car across the state and the US. It was an awesome feeling knowing that we could not have done better in price anywhere else. Preston is a car sales specialist extraordinaire! He's brilliant, caring, very personable and most importantly, kind. I have referred him to over 4 fellow-teacher friends of mine (within my junior high school in Lancaster, Ohio) because they were in awe of my metallic-blue, loaded, Mazda 3 (this week). Truly, this was the best experience I've ever had buying a vehicle. Thank you Preston and Germain Lexus for the great deal, the great interest rate, and for the overall professionalism and integrity shown to us. More
Best Car Buying Experience Ever!! First time buying a car from a dealer and couldn't have been more pleased with the service. Preston found me a beautiful 350 GS. First time buying a car from a dealer and couldn't have been more pleased with the service. Preston found me a beautiful 350 GS. More