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Germain Lexus of Easton
Columbus, OH
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Preston is a delight This is the 2nd car I purchased from Preston Hutchins. On both occasions Preston was as professional and outstanding as i could have every hoped for. This is the 2nd car I purchased from Preston Hutchins. On both occasions Preston was as professional and outstanding as i could have every hoped for. He made me feel very welcome and was extremely knowledgeable on every feature the Lexus fleet had to offer. Preston was even able to talk shop about older cars that had long left the asphalt of Germain. I can only hope that when i return to the car buying market that Preston will still be in sales and not off to retirement town just yet. Although he just may be by then, therefore I can only wish that his protege emerges and is as nice a guy as Preston is! More
The experience was fantastic I came to the dealership a month before I purchased the car. Preston took me for a test drive and didn't pressure me to purchase right then and there I came to the dealership a month before I purchased the car. Preston took me for a test drive and didn't pressure me to purchase right then and there. Preston is very knowledgeable about the car and the Lexus brand. Will purchase from him again. :) More
Excellent My experience purchasing my new Lexus could not have been better!! I was not pressured. Jay Jackson was friendly, knowledgeable and very helpful in a My experience purchasing my new Lexus could not have been better!! I was not pressured. Jay Jackson was friendly, knowledgeable and very helpful in assisting me. I would highly recommend Jay to anyone who would like to purchase a new Lexus! More
The Tin men Remembering the movie became increasingly easy when dealer with this charater. LInes used" There's a long line of people who want this car"" It's a be Remembering the movie became increasingly easy when dealer with this charater. LInes used" There's a long line of people who want this car"" It's a beauty" "what do you need to think about" with a a harsh tone. Left messages with both GM and SM. Got a response from someone down the line. Byran Hammond came across real smooth in the beginning but when a used car doesn't deserve top dollar he becomes a true snake oil salesman!! kind of slimy, unethical and sleazy.questionable moral charater. Again this is my experience. but I would fire the guy. More
Great Service Preston and Eric were fantastic to work with and made my vehicle purchase enjoyable. In today's busy world the last thing you need when making a large Preston and Eric were fantastic to work with and made my vehicle purchase enjoyable. In today's busy world the last thing you need when making a large purchase is time wasting. These two gentleman did everything and then some to get the purchase completed quickly and efficiently. Thank you Preston and Eric. More
Great Salesperson The sales person Bryan Hammond was very knowledgeable on the Lexus line of cars and each of the various models specifically. He knew the detailed dif The sales person Bryan Hammond was very knowledgeable on the Lexus line of cars and each of the various models specifically. He knew the detailed differences between years in different models and didn't even have to look it up. When he didn't know something, he didn't make it up but rather found out the answer for us. He was very patient as we decided on which car to purchase and very friendly along the way. At no point did he try to push or sell us as you would come to expect. I would highly recommend Bryan and Germain Lexus of Easton. More
Excellent sales There is nothing like the "Lexus Experience" when you're buying a car. Jay is very personable and the rest of the sales staff were nice an hospitable There is nothing like the "Lexus Experience" when you're buying a car. Jay is very personable and the rest of the sales staff were nice an hospitable. I felt very welcome! More
Customer Service Quality is already synonymous with Lexus. We have come to expect it. And it is no surprise that a car salesperson returns your call. But what Preston Quality is already synonymous with Lexus. We have come to expect it. And it is no surprise that a car salesperson returns your call. But what Preston does goes beyond his interest in selling you a car. He goes above and beyond in providing high quality service. Here is the kicker ... Although I did not end up buying my car from him, he continued to provide me with high quality service even after I purchased the car from a different dealership. I would have purchased it from him, but the dealership did not have the configuration of a sued car that I wanted - and since it was not a new model there was no way for them to get it for me. I have spoken with Preston post-purchase that did not benefit him, and if he missed my call, he would call back and still put in time to maintain the relationship. He is a gem. Thank you for your service, Preston. it makes all the difference. More
very pleased We had a great experience at Germain Lexus of Easton and believe this is much to the part of Preston Hutchins. First class all the way - will definit We had a great experience at Germain Lexus of Easton and believe this is much to the part of Preston Hutchins. First class all the way - will definitely return! More
The best experience I have ever had buying a car Preston was great from the start. I can be a very demanding customer, Preston and his team were very accommodating to my crazy. This was my first Preston was great from the start. I can be a very demanding customer, Preston and his team were very accommodating to my crazy. This was my first time buying a "luxury" style vehicle. I had been looking for the right car for about a year. Preston was the only sales person throughout all the dealerships I visited who listened to my needs. Although he showed me multiple cars, the first one was exactly what I was looking for. The rest were for comparison only. Although I had a great experience buying the car, I feel like it was more than that! I will go back to this dealership... because I want to make sure my friends are who I buy my next car from as well. More