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Germain Lexus of Easton

Columbus, OH

5.0
621 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 621 reviews

August 21, 2015

CPO Lexus ES 350 Purchase I've never really thought where you buy a car matters until I bought one from Germain Lexus of Easton. If you're looking for a great CPO Lexus, go in More

by eichar0687
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Santagata, Ken Collins, Troy Slivka
Sep 01, 2015 -

Germain Lexus of Easton responded

We couldn't be more pleased to hear that we've changed your opinion on what a car buying experience should be! Our ultimate goal is to deliver the best car buying experience in the industry and a big part of that is our comfortable sales approach and our top of the line inventory. Thank you so much for sharing your experience and your business! We look forward to seeing you when it's time for an oil change!

August 17, 2015

Purchase Good experience with Preston. He was extremely knowledgeable regarding the car that I purchased and made sure to review all steps and has said he will More

by lexusniatross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Sep 01, 2015 -

Germain Lexus of Easton responded

We're happy to hear that Preston delivered a great experience and we hope you will follow up with Preston if you have any questions what so ever!

August 17, 2015

Purchase Thank you, Greg for making car buying pleasant again. He is very knowledgeable, helpful and professional. Would recommend him to any family member and More

by 3 Amigos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Santagata, Greg Saylor
Sep 01, 2015 -

Germain Lexus of Easton responded

Thank you for your endorsement and kind words! We hope you enjoy your new vehicle!

August 15, 2015

Purchased certified used car This is second auto purchase from Troy Slivka, in pre-owned, certified division. He was respectful, knowledgable, and very helpful. I would recommend More

by Granville Grandpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collins, JB Woodring, Lyn Starcher, Troy Slivka
Sep 01, 2015 -

Germain Lexus of Easton responded

We find that our repeat customers are one of the best ways for us to know how well we're doing taking care of our customers, so we love to hear that this is your second vehicle from Troy and Germain Nissan. We appreciate your endorsement and spreading the word to your friends and family. We look forward to continuing to wow you with our service department and when you're ready, car number three!

August 14, 2015

Genuine, fair, patient. After much research at home, I found four cars with equal pro and con list across the city. Preston was the first salesman, at the first dealership th More

by R.how
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Sep 01, 2015 -

Germain Lexus of Easton responded

It's great to hear that Preston was able to make it a very easy decision when choosing to buy from Germain Lexus of Easton! We think We think Preston is great too and we're so pleased you love your new vehicle!

August 13, 2015

Very pleasant buying experience I knew exactly what I wanted in a gently used car when I first met Preston at your dealership. He located a closely matched vehicle and we discussed More

by na-eagle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins, JB Woodring
Sep 01, 2015 -

Germain Lexus of Easton responded

We're so happy that your whole experience with us has been so pleasant! We believe in not just selling a car, but building a relationship with our customers that lasts well beyond the purchase through offerings such as the technology events and our Germain Lexus Service Department. We really appreciate your business and can't wait to see you again!

August 07, 2015

Smoothest purchase ever Greg Saylor is an excellent sales consultant. Very knowledgable, professional, and to the point. He didn't waste a minute of our time, and didn't tr More

by Smith Private Security Consulting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Aug 13, 2015 -

Germain Lexus of Easton responded

Our customers time is important to us and we believe the best car experience ends in not just a great vehicle for our customer but a relationship being established. We're so pleased to hear that Greg was able to set you up in the perfect vehicle and we look forward to seeing you again! Thank you for the review!

August 04, 2015

Highly Recommended They are not pushy, not aggressive to close the deal. The sales person is very friendly, offering great support on the financing plan, walking through More

by shuaiy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan, Bennie Fornash
Aug 13, 2015 -

Germain Lexus of Easton responded

Our approach to sales is to provide the customer with all the information they need to make their decision. We think that our products are the best in the business and thus we don't need an aggressive sales approach. We find our customers appreciate the support that we're able to offer through a partnership with our sales consultant and ultimately arrive at the best vehicle for each individual. We're so happy that our sales approach resonated with you and were able to find you a great vehicle!

July 24, 2015

Preston Hutchins Preston's knowledge of the Lexus product and his genuine honesty made my decision to purchase a vehicle seamless and easy. Working with him felt mor More

by Ken & Audra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Jul 27, 2015 -

Germain Lexus of Easton responded

Hi Ken and Audra! The Germain approach is treat our customers like we would our friends and family. We're glad that Preston's sales approach illustrated this so well to you and that it resonated with you as a buyer. We're glad that Preston and Germain Lexus could make your car buying experience such a pleasure! Congratulations on your vehicle!

July 20, 2015

Preston Hutchins Preston was an absolute great man to work with. I came in with a specific car in mind that was unfortunately sold before I could get a look at it, and More

by timjamestwigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Jul 27, 2015 -

Germain Lexus of Easton responded

Preston is certainly known for his enthusiasm when it comes to his products and his customers! We're glad you recognized his genuine interest in your lifestyle so he could find what vehicle may suit you best. Congratulations on your new vehicle and we look forward to seeing you again!

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