Germain Lexus of Easton

Best buying experience, EVER!!! I have been researching to purchase a pre-owned Honda Odssey for the last month. After finding an Odssey online with Germain Lexus of Easton my wife I have been researching to purchase a pre-owned Honda Odssey for the last month. After finding an Odssey online with Germain Lexus of Easton my wife & made a plan to drive from Cincinnati to Columbus to view the vehicle. I called into the dealership at 10 a.m. & spoke to Preston Hutchins to confirm the van was available & to confirm the color. We arrived to the lot & Preston was personally outside giving the car a final cleaning in 30 degree weather. He immediately greeted us with a sincere welcome. Although the van was not a Lexus he was very thorough with the options & functions. I had four other Odsseys lined up to view later that day but was so impressed with Preston & his desire to make us feel comfortable with the process that we completed our purchase. We had a 15 month old with us & Preston and his colleagues made all of us feel welcome & entertained! This was the most outstanding purchase experience we have ever experienced. Zero pressure, very clear explanations, excellent communication. The four hour round trip was well worth the time. Find a car at this dealership & ask for Preston! More

my experience at Germaine This was my first experience at Germaine and Lexus. I found the staff to be knowledgeable and very understanding of my situation. I frown Greg Sa This was my first experience at Germaine and Lexus. I found the staff to be knowledgeable and very understanding of my situation. I frown Greg Saylor to be very knowledgeable and eager to help me find the right vehicle for me I would do business again at Germaine Lexus of Easton . More

Superb Customer Service This was our first experience with Germain and Lexus. Our expectations were far exceeded due to Preston Hutchins and his excellent customer service. This was our first experience with Germain and Lexus. Our expectations were far exceeded due to Preston Hutchins and his excellent customer service. We were very impressed with how he expedited the whole process and his level of experience. Every question was answered and he did a thorough job with our orientation to the car. I would highly recommend him and Germain to anyone considering a new or used car. More

Newest Owner in a Loyal Lexus Family After looking for my first post-grad school vehicle at a different Germain dealership one Saturday, a deep maroon- colored RX350 caught my eye in the After looking for my first post-grad school vehicle at a different Germain dealership one Saturday, a deep maroon- colored RX350 caught my eye in the Lexus preowned lot. I originally had no intention of purchasing a Lexus but, from the moment I was let inside by Shane Kitts (15 minutes after close- ooops!), the top-notch staff helped make it an easy decision. Preston Hutchins is a superstar. He took the time to show me the RX350 after hours and, when I mentioned I would love to come back Monday morning when the dealership reopened, he came in 4 hours earlier than his shift started so he could be the one to help me and facilitate the test drive. Preston is an engaging and honest salesman, and will do his best to make a solid deal for you and to ensure the entire process is as smooth and enjoyable as possible. Preston and his boss (Ted Santagata) made my mom, aunt, and boyfriend feel so welcomed- they continue to rave about the outstanding service. When I returned to the dealership to purchase my vehicle, Preston had spent 20 minutes waxing it himself and had included a cargo cover, cargo net, and first aid kit in the back of the SUV. He really went above and beyond to provide the best experience! I would recommend the Germain Lexus dealership, and especially the pre-owned staff, over and over again. My parents have owned an RX330 for the last 8 years and now I fully understand why my mom will never switch to a brand other than Lexus. I absolutely love my 2013 RX350 and am thankful Preston was the associate I had the pleasure of working with! More

Used RX 350 I recently worked with Preston to get my girlfriend a 2013 RX 350. He is very passionate about the vehicles he sells and very knowledgeable. It's clea I recently worked with Preston to get my girlfriend a 2013 RX 350. He is very passionate about the vehicles he sells and very knowledgeable. It's clear why he has been in the business for so long. I appreciate him deferring questions he didn't know the answer to rather than making up answers. The entire staff was very welcoming and pleasant to work with as well. More

Preston Hutchins is the BEST! Seriously, there's nothing Preston doesn't know when it comes to Lexus. You can tell he lives and breathes what he does and his passion is contagious. Seriously, there's nothing Preston doesn't know when it comes to Lexus. You can tell he lives and breathes what he does and his passion is contagious. We couldn't have walked out without buying even though we were not in a hurry. Excellent communicator and great follow up! More

Preston Hutchins at Germain Lexus is who you need! Last night at Germain Lexus of Easton, the wife and I had the pleasure of purchasing the most delightful vehicle from a man who's character and intell Last night at Germain Lexus of Easton, the wife and I had the pleasure of purchasing the most delightful vehicle from a man who's character and intelligence inspire awe. That man's name is Preston Hutchins. Trust us when we recommend dealing with him and his associates for you next car purchase. After a brief phone conversation with Mr Hutchins I knew he was who I wanted to work with despite him being 2 hours away. The man stayed past his shift to not only sell me a car, he educated us to a PHD level understanding of its great feature set! Simply remarkable. More

Bryan Hammond is awesome!!! Mr. Hammond is most personable, knowledgeable, and sincere. I am fortunate that he was the sales associate for the RE 350 I bought a few days ago. T Mr. Hammond is most personable, knowledgeable, and sincere. I am fortunate that he was the sales associate for the RE 350 I bought a few days ago. Thank you, Mr. Hammond More

Bryan Hammond I am a returning customer to Germain Lexus at Easton but this was my first time dealing with Bryan Hammond. He was very pleasant, extremely professio I am a returning customer to Germain Lexus at Easton but this was my first time dealing with Bryan Hammond. He was very pleasant, extremely professional, and very approachable. We conducted much of our shopping via email and text prior to my trip to Columbus. He was punctual in replies and responding to questions. I appreciated his friendly talk as well as his quiet moments. (I detest salespersons that talk TOO much!!) I would definitely recommend him! Becky, Portsmouth, OH More

Best experience I have had purchasing a car!!!! I have purchased nine cars over the last thirty years, without question Preston Hutchins was the most personable, knowledgeable, transparent salespers I have purchased nine cars over the last thirty years, without question Preston Hutchins was the most personable, knowledgeable, transparent salesperson I have ever dealt with. The technology in the GS 350 that I bought from him was a little intimidating for me but he explained in great detail that it was easy to learn and he had real patience explaining the many functions of the car. This has been the best process I have experienced while buying a car, Preston communicated the necessary information which allowed me to make a informed decision. When I arrived from Mississippi the vehicle was exactly as he described and we were able to complete the process efficiently. I sincerely appreciated this process because of Preston's personality, his communication skills are second to none and he clearly has a tremendous ability to relate to people. He is very transparent, he clearly enjoys what he does, although I don't plan to buy another car anytime soon, but if I did I would want to work with Preston. He clearly is an experience sales person who represents Germain Lexus well. More