Germain Lexus of Easton

Outstanding Service I have owned several different makes of luxury cars. No dealership has even come close to the level of personalized service that my family has receiv I have owned several different makes of luxury cars. No dealership has even come close to the level of personalized service that my family has received from Germain Lexus, specifically Alena Bankes, Service Manager. My best interests always come first when they service us. It's rare to find this in a world where personalized service is often overlooked. We currently have 3 Lexus vehicles in my family and more to come. Thank you Alena! More

Better than last RX 350 When you enter the showroom they welcome you with open arms. Sales to service they take time to listen. We love Lexus cars and bought two cars in one When you enter the showroom they welcome you with open arms. Sales to service they take time to listen. We love Lexus cars and bought two cars in one year. More

Fantastic experience Preston did a wonderful job of making us feel welcome and truly seemed invested in finding the right car for us. Preston took his time and although we Preston did a wonderful job of making us feel welcome and truly seemed invested in finding the right car for us. Preston took his time and although we asked to see multiple options he never seemed frustrated or bothered by running back and forth to grab new keys or to let us take a car for a drive. Preston was very thorough and left is feeling very confidant in our purchase and in the dealership. This will certainly be my first stop for any car needs in the future! More

Dream Car Found After searching the internet for my desired car, the one car that fit my search was located at Lexus of Easton. The salesman, Preston Hutchins, helped After searching the internet for my desired car, the one car that fit my search was located at Lexus of Easton. The salesman, Preston Hutchins, helped me start to finish, and I live in another state. We started the transaction on the phone and finished on the sales floor. I got the vehicle that I wanted in the condition advertised. There were a couple unforeseen bumps along the way, but Preston and the dealership ironed them out and made my purchase a experience. An added bonus was an extremely attractive woman showed me how to operate the many bells and whistles on my new car. I would definitely recommend Lexus of Easton to all my friends. More

They addressed my main concerns with no issue My main concern with purchasing a new vehicle was to make sure both of my dogs would fit, to help me make my decision Greg suggested I bring my Great My main concern with purchasing a new vehicle was to make sure both of my dogs would fit, to help me make my decision Greg suggested I bring my Great Pyrenees with me to look at the Impreza to make sure he fit and was able to get in and out of it easily. Not many dealerships would be willing to go that extra mile but they went above and beyond. More

Easy and Painless = Wonderful! I started my search over 40 days ago and was taking my time. The first contact I made was an inquiry with Germain Lexus of Easton's Preston Hutchins. I started my search over 40 days ago and was taking my time. The first contact I made was an inquiry with Germain Lexus of Easton's Preston Hutchins. It was a short email exchange and I was not yet ready to buy. Fast forward to day 42, I saw a vehicle advertised on-line that was just put up for sale. Not yet any pictures, however, the description gave me a good idea of the features and interior color I desired. When I called to inquire about its availability, Preston happened to answer. I did not recall our email as it has been many moons and many dealers and sales rep later... Preston recalled who I was. So a little impressed, I drove down, looked over the car, we made a deal and I am an owner of a well loved RX350. Mind you the car was just acquired and full detailing was not yet completed, however, Preston and his manager, Shane Kitts, gave me the commitment that they would make sure it was fully detailed at my earliest convenience. I drove the car home, and that even dropped it off and the following day, I had a fully detail car inside and out! Thank you guys! I would recommend anyone looking for a easy and painless experience to give them a visit. If you are like me and have been shopping around, you know you can run into all kinds of sellers. When its easy and painless, its makes for a great experience. Plus the added perk of them still being great with their customer service after the purchase! Best experience for buying a car to date! - Noi N. More

Great Experience Outstanding experience with all involved when purchasing our vehicle. Janet was great to work with, from the test drive, to the time we pulled out wi Outstanding experience with all involved when purchasing our vehicle. Janet was great to work with, from the test drive, to the time we pulled out with the new vehicle. More

in summary, the best Greg Saylor really cares about his customer and matching them with the right vehicle. In his words and actions, he is a credit to the dealership. Greg Saylor really cares about his customer and matching them with the right vehicle. In his words and actions, he is a credit to the dealership. More

WONDERFUL buying experience! I went to Germain to test drive a pre-owned car and was so grateful to not feel "pressured." Greg was very friendly and "knew his stuff" (looking up I went to Germain to test drive a pre-owned car and was so grateful to not feel "pressured." Greg was very friendly and "knew his stuff" (looking up previous service information, etc.) We felt completely confident throughout the entire transaction. AND!... their financing department even beat the best rate we could find. We were so impressed!! More

Best buying experience, EVER!!! I have been researching to purchase a pre-owned Honda Odssey for the last month. After finding an Odssey online with Germain Lexus of Easton my wife I have been researching to purchase a pre-owned Honda Odssey for the last month. After finding an Odssey online with Germain Lexus of Easton my wife & made a plan to drive from Cincinnati to Columbus to view the vehicle. I called into the dealership at 10 a.m. & spoke to Preston Hutchins to confirm the van was available & to confirm the color. We arrived to the lot & Preston was personally outside giving the car a final cleaning in 30 degree weather. He immediately greeted us with a sincere welcome. Although the van was not a Lexus he was very thorough with the options & functions. I had four other Odsseys lined up to view later that day but was so impressed with Preston & his desire to make us feel comfortable with the process that we completed our purchase. We had a 15 month old with us & Preston and his colleagues made all of us feel welcome & entertained! This was the most outstanding purchase experience we have ever experienced. Zero pressure, very clear explanations, excellent communication. The four hour round trip was well worth the time. Find a car at this dealership & ask for Preston! More