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Germain Lexus of Easton

Columbus, OH

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rated
613 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 613 reviews

January 24, 2016

Excellent Service Alena was very helpful and informative. She carefully walked me through all of the bells and whistles on my new Lexus. Thanks to her help with set u More

by Watson26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alena Hayden
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so pleased to hear that you and Alena were able to partner on your new car to go over all the cool new technology! We think she's great and we're glad you do too! Thank you for the 5 star review!

January 23, 2016

Satisfied 450h owner Just bought my 2nd Lexus from this dealership and sales associate Preston Hutchins after having purchased a HS 250h about 5 years ago through him at t More

by Dayton Lexus Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins, Alena Hayden
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so happy to hear that Preston and Alena could make the drive from Dayton so worth while! We appreciate your repeat business and we're so happy that we could deliver yet another Lexus hybrid to you and your family! Thank you for the kind words!

January 23, 2016

Hassle free and expedient excellent customer service. Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we str More

by Jmcvea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A woman from technology went over the features of the car with me and offered help via as well. I would highly recommend her as well., Bob Havey, Ken Collins, Jay Jackson
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so happy that we could make the 500 mile gap completely worth it! Bob, Jay, and Ken are the perfect guys to have make your experience worth the trip. We're also happy to read that you enjoyed working with Alena and her going over all the technology with you inside your new Lexus. Thank you for the review!

January 23, 2016

Easy to work with! Jay was excellent to work with! Professional and attentive, and very knowledgeable. The process was quick and painless. I also appreciate the overview More

by Watson26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alena Bankes, Jay Jackson
Feb 12, 2016 -

Germain Lexus of Easton responded

Way to go Jay and Alena! We love hearing from our customers when they've been truly impressed by members of our staff. Thank you for letting us know how thrilled you were with their customer services. Congratulations on your new Lexus!

January 22, 2016

Excellent Service Greg was outstanding throughout the entire process. We spoke over the phone several times and he even answered on his day off. Greg was very attentive More

by Raemie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Feb 12, 2016 -

Germain Lexus of Easton responded

We love hearing when we've made a new customer who's so excited about their new purchase that they're already talking about their next purchase! Greg's a wonderful sales consultant and we couldn't be more pleased to hear that you two had a great time finding you the perfect vehicle. Congratulations on your new vehicle and we look forward to seeing you again!

January 21, 2016

Great car and great service! Buying from Germain Lexus of Easton was a great experience. Everyone at the dealership is very friendly! Eric Montalvo helped me through the car buy More

by sarapcolumbus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montalvo
Feb 12, 2016 -

Germain Lexus of Easton responded

Your endorsement means a lot to us Sara! We're glad that Eric was so fantastic at helping you find the perfect vehicle! Congratulations on your purchase and we look forward to seeing you again!

January 21, 2016

Great service, sales, and quality. We had an appointment with a different sales guy. By default Bryan helped us. Lucky for us he is a great sales man. He's fun and kept us entertained. More

by TashaRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan, Eric Welch
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Tasha! We're glad that Bryan was such an excellent fit for you and everyone had such a good time finding you the perfect vehicle! We really appreciate you taking the time to review us.

January 21, 2016

Overall great experience at Germain Lexus of Easton Bob Havey has sold me my 3 Lexus ES cars in the past 10 years. Bob is an exceptional salesperson whom I would greatly recommend to anyone interested More

by Kate123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Havey
Feb 12, 2016 -

Germain Lexus of Easton responded

Hey Kate! We really appreciate all of your loyalty to Germain Lexus and we're so happy to hear that you and Bob have created such a wonderful relationship! We appreciate all of your kind words and thank you for 5 star review!

January 21, 2016

Professional, easy to work with Greg was very professional and was knowledgable in the information and options he gave us. The vehicle we purchased was well priced and in great condi More

by Mullins21447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Feb 12, 2016 -

Germain Lexus of Easton responded

Congratulations on your new vehicle! We're so pleased to hear that you loved spending time with Greg and appreciated everything he did for you. We really appreciate your business and look forward to working with you again!

January 20, 2016

Great experience buying my new Lexus ES Jay was extremely thorough describing all the features of the ES. I made a list of several different cars to look at, but Jay won my husband and I ov More

by Donna
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
Feb 12, 2016 -

Germain Lexus of Easton responded

Hey Donna! Congratulations on your new ES! We're glad that Jay made the whole experience so positive and that we were able to get you in the perfect Lexus!

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