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Germain Lexus of Easton
Columbus, OH
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Positive experience Overall good car buying experience. Dealership should be more flexible with perks when a customer purchases an expensive automobile. The lack of quali Overall good car buying experience. Dealership should be more flexible with perks when a customer purchases an expensive automobile. The lack of quality as it pertains to the clear bra needs to be addressed. I had to take the 250is in once to correct issue's with the bra. Now I will have to schedule another appointment to address the bubbles in th bra. More
Good Friendly service We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. More
Wonderful people, wonderful car After buying from Germain Lexus of Easton I am not sure I will ever go anywhere else for a vehicle. Not only did I get a fair deal on a wonderful vehi After buying from Germain Lexus of Easton I am not sure I will ever go anywhere else for a vehicle. Not only did I get a fair deal on a wonderful vehicle, but the sales team, specifically Eric Montalvo, made it an enjoyable experience. It was so refreshing to have someone walk through the process with me, and treat me as a person, rather than a dollar sign. Every thing was straight forward, and Lexus' dedication to helping their customers in all aspects puts them ahead of most other dealerships I've had experience with. I would 100% recommend. More
Great experience with accommodating salesman Eric Montalvo! We recently purchased a vehicle from the Germain Lexus of Easton location and are very happy with our purchase and the excellent customer service we r We recently purchased a vehicle from the Germain Lexus of Easton location and are very happy with our purchase and the excellent customer service we received from Eric Montalvo! He was very accommodating and attentive to our requests. He also displayed great judgment of mine and my husband's character and lifestyle as he helped us pick out a stunning Kia Optima Turbo Sx, that we throughly enjoy driving and still fits neatly within our budget! Thank you so much Eric! We will definitely purchase from you again! More
Great Experience This was my first time buying a vehicle. I went on my search for the perfect vehicle alone, being a woman I was nervous. My first dealership I pulle This was my first time buying a vehicle. I went on my search for the perfect vehicle alone, being a woman I was nervous. My first dealership I pulled up to was Germain Lexus of Easton. As I was having second thoughts about going in when Eric Montalvo came out into the parking lot to greet me. From that point on it was smooth sailing and I felt very comfortable and knew I was in good hands. Eric made my experience very easy. I was driving my new Lexus the very next day! More
Great, easier experience than expected Wasn't planning on buying that day, I know everyone may think the same way I did, but ended up in a nice car with no pressure for a great price & a ca Wasn't planning on buying that day, I know everyone may think the same way I did, but ended up in a nice car with no pressure for a great price & a car I feel comfortable with. I'm a chronic researcher, so I test drove many cars to find my "one" at other dealers. Once I narrowed down to the make/model, it was a simple "find the best deal". Greg was great starting the process on the phone and finishing it in person with service tools the "others" didn't have, like a breakdown estimate of monthly payments with different scenarios of down payments etc. Would recommend and buy here again, especially with Greg! Thanks! More
One of the most professional dealers in Ohio The dealership should be an inspiration for other dealerships. I was helped by Mr. Preston Hutchins, a very professional gentleman. He was able to c The dealership should be an inspiration for other dealerships. I was helped by Mr. Preston Hutchins, a very professional gentleman. He was able to contact me via email and phone, and kept on updating me; between reasonable time intervals, about appointments and inventory updates within my budget, and made me in love with the car I was originally interested in! The meeting was very organized, and clearly Mr. Preston was very prepared for my visit. A test drive was done and a full in depth review and history report were given to me about the car's present and past. In addition to that, prices are extremely well set for the quality of service and cleanliness of the cars. I guarantee any car buyer full satisfaction from the moment of contact with Germain Lexus of Easton. More
Out-of-Area Senior Citizen Couple Confirms 'Worth the Drive" We were an out-of-the-area customer who received first-class, courteous, professional service from the moment we drove on to the dealership lot throug We were an out-of-the-area customer who received first-class, courteous, professional service from the moment we drove on to the dealership lot through the entire purchase process. More
Professional, fun and informative We had a great experience buying our car and love the top rate service at every aspect of the purchase. The convenience at Easton is great, too! We had a great experience buying our car and love the top rate service at every aspect of the purchase. The convenience at Easton is great, too! More
Sales pitch My salesman gave me a feeling of importance even though it took a long time to wrap the deal with the sales manager. Zach is a pro, friendly and thoro My salesman gave me a feeling of importance even though it took a long time to wrap the deal with the sales manager. Zach is a pro, friendly and thorough. I would definitely deal with him. Worth mentioning More