Germain Lexus of Dublin

I have bought two RX350 SUV’s from this dealership. They have serviced both. The staff are always friendly and professional. I highly recommend Germain Lexus! They have serviced both. The staff are always friendly and professional. I highly recommend Germain Lexus! More

I recently purchased a Lexus RX350 from Germain Lexus of Dublin Ohio it was the worst biting experience I've ever had the salesman was rude and offensive he over-promised and under-delivered terrible experi Dublin Ohio it was the worst biting experience I've ever had the salesman was rude and offensive he over-promised and under-delivered terrible experience worst I've ever had More

Germain replaced two tires on the rear of my certified Lexus with two that had 4-4.5 inches of tread depth on them. My vehicle had 13700 miles on it. The front tires looked like they were new. I found out Lexus with two that had 4-4.5 inches of tread depth on them. My vehicle had 13700 miles on it. The front tires looked like they were new. I found out about the tires when I took my vehicle to a different Lexus dealership to take a look at a mechanical concern I had. The dealership could not believe the difference in tire depth from the front tires and the rear tires. I believe this is a common practice at Germain. More

Top Notch Service and Excellent Customer Service is what I have always received. Professionals in all areas from top to bottom! Truly a pleasure to deal with them! I have always received. Professionals in all areas from top to bottom! Truly a pleasure to deal with them! More

The vehicle was dirty when I test drove it and it needed wheel bearings. The salesman tried to convince me that it was just the brakes since the car had supposedly sat for a while, but I insisted that it b wheel bearings. The salesman tried to convince me that it was just the brakes since the car had supposedly sat for a while, but I insisted that it be looked into further and repaired. They did repair everything I requested in writing, but they also promised several things verbally during the sales process and did not deliver. I had additional issues with the vehicle two weeks after the sale ($1500 in repairs). Buyer beware. More

One of the principal reasons that I own a Lexus is its service department. The service is always exemplary. service department. The service is always exemplary. More

BJ was great to work with and he helped me with anything I needed. Love my new car so glad I followed through with my decision I needed. Love my new car so glad I followed through with my decision More

Marc Honick was my salesperson at Germain Lexus of Dublin, and I couldn't have had a better experience. He was attentive to my car needs, professional in every way, setting the purchase smoothly in m Dublin, and I couldn't have had a better experience. He was attentive to my car needs, professional in every way, setting the purchase smoothly in motion for me. I am grateful to him and feel he's a wonderful asset to the Germain dealership! Thank you, Marc! More

First full service since I purchased. To my surprised I was treated like a princess. The service department gave me and my car so much attention. Showing me all of the great gadgets and tech things in my c was treated like a princess. The service department gave me and my car so much attention. Showing me all of the great gadgets and tech things in my car I did not understand. Lexus and Dublin Germain has my vote. More

Mike Swetnam is my Service Director, and he makes me feel like a VIP every time my car needs service. Have had an excellent experience with each visit, and the communication has been outstanding (thanks to like a VIP every time my car needs service. Have had an excellent experience with each visit, and the communication has been outstanding (thanks to Mike). More