Germain Lexus of Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
Showing 166 reviews
We had a great buying experience with Jimmy McDuffie at Germain Lexus! He was kind and informative, very responsive and made the buying experience enjoyable! Germain Lexus! He was kind and informative, very responsive and made the buying experience enjoyable! More
I had a great experience at this dealership. The commitment to quality and customer satisfaction was apparent with each person involved in the car buying experience. Jimmy Mcduffie was especial The commitment to quality and customer satisfaction was apparent with each person involved in the car buying experience. Jimmy Mcduffie was especially helpful in answering questions and making the process as seamless as possible. At no time did i feel any pressure or feel rushed to make any decisions, which is something myself, and i am sure others, appreciate when making large purchases. I would/will definitely recommend this dealership to anyone i know looking for a new vehicle. More
I took my car in because the glove box would not latch. Patrick had hoped it would be an easy fix. Unfortunately, we had to order a part and because it was Friday, it would be in the shop over the weekend Patrick had hoped it would be an easy fix. Unfortunately, we had to order a part and because it was Friday, it would be in the shop over the weekend. HE HAD ME IN AND OUT WITH A LOANER CAR IN LESS THAN AN HOUR. Patrick contacted me on Monday when the car was ready. Everything was ready when I arrived to pick it up and I was on y way in 10 minutes. Patrick and the service department crew are excellent. Highly recommend Germain Lexus of Dublin service department. More
Wonderful experience! We've purchased several cars over the years and I can definitely say dealing with Jimmy McDuffie was the best! Jimmy listens and cares about his cust We've purchased several cars over the years and I can definitely say dealing with Jimmy McDuffie was the best! Jimmy listens and cares about his customers! More
Jimmie McDuffey did a great job of finding the car I wanted. It took a couple of months, but when it came into the pre owned lot he called me immediately and we worked ot the deal. His persistence pai wanted. It took a couple of months, but when it came into the pre owned lot he called me immediately and we worked ot the deal. His persistence paid off and I got the car I wanted. More
Drove over 3 hours to look at/purchase a used car this dealership had listed online. Price of car was $24,803, offered them $24,500 in cash. Bryan, sales manager declined offer at first, and then commen dealership had listed online. Price of car was $24,803, offered them $24,500 in cash. Bryan, sales manager declined offer at first, and then commented that he would take $200 off to make me feel good about myself. I was stunned at how he chose to address me as a woman. After further discussion, he then told me that he was willing to take $200 off to make me feel like I got a good deal after driving up to the dealership. I got up and walked out. I am an educated woman that does not need a used car salesman to make me feel good about myself. Cannot recommend a dealer that would be so condescending to women. More