Germain Lexus of Dublin
Dublin, OH
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Great overall experience! I shopped online and narrowed my selection down. The entire sales staff (especially Jimmy McDuffie) and Brian, the sales manager, took their time, e I shopped online and narrowed my selection down. The entire sales staff (especially Jimmy McDuffie) and Brian, the sales manager, took their time, even though we arrived an hour before closing. They patiently explained every detail and prepared to complete the deal the following morning. My wife loves her RX 350. I can foresee a long relationship with Jimmy McDuffie and Germain. I've got 6 kids and 17 grandkids and will be recommending Germain and Jimmy to the whole family. More
The finance dept needs to have better customer service. They a good while you was purchasing the vehicle but after the sale was complete i tried to purchase the extended warranty the following day and tre They a good while you was purchasing the vehicle but after the sale was complete i tried to purchase the extended warranty the following day and trevor said he would get the paper work together and email to me. After about 2 weeks and 20 phone calls to Trevor's voicemail, Ryan finally called me back and we got it done. They made a good experience dealing with Jimmy McDuffie from sales dept turn into a bad experience dealing with the finance dept at the dealership. Jimmy McDuffie has great customer service. He does what ever he can to make you buying experience as good and easy as it can be. More
This is the second Lexus I’ve purchased at Geemain Lexus of Dublin. My sales consultant, Jimmy McDuffie was excellent. We discussed what I had in mind before I got there and he was prepared and eager to hel of Dublin. My sales consultant, Jimmy McDuffie was excellent. We discussed what I had in mind before I got there and he was prepared and eager to help me find the perfect car. Jimmy was knowledgeable and very helpful in finding me exactly what I wanted. Jimmy was highly recommended to me and he did NOT disappoint! If you want a great, honest, straightforward sales consultant Jimmy is your guy! Run, don’t walk. You won’t be sorry! More
This is our third purchase from Germain and the sales team did an excellent job. Our salesman, Jimmy McDuffie was a pleasure to work with and followed up to make sure everything was delivered as promised team did an excellent job. Our salesman, Jimmy McDuffie was a pleasure to work with and followed up to make sure everything was delivered as promised. More
This was our first time purchasing a Lexus. Jimmy McDuffie was a Great salesman. He was courteous, professional and he checked in with us several times during and after our purchase. He also ma Jimmy McDuffie was a Great salesman. He was courteous, professional and he checked in with us several times during and after our purchase. He also made sure I received my manual. The Germain Lexus of Dublin staff were very professional, knowledgeable and friendly. I would also like to thank Butchy for taking the time to see me on multiple occasions to help me with the electronics on my car. My husband and I are very pleased with our car and the personal touch that this dealership provided. We were also surprised and pleased to be invited to the New Owner Event! More
This was my first time purchasing a vehicle through a dealership. My past experiences at other dealerships were pushy and manipulative. Thre experience I had with Jimmy was the complete opposite. I am a dealership. My past experiences at other dealerships were pushy and manipulative. Thre experience I had with Jimmy was the complete opposite. I am a different kind of buyer and Jimmy could tell from our first conversation. He was very patient and open with me. I looked at things most customers do not. I never got the sense that he was irritated (i know id be) . I could tell he knew not to force/ influence my decision making process. He adapted his strategy very well based on my requirements. I would highly recommend Jimmy to friends and family. Seasoned salesman great guy to work with! More
Jimmy McDuffie was wonderful to work with. My daughter and I stopped in to test drive one car and ended up finding one we liked even better on the lot. I would not hesitate to recommend Jimm My daughter and I stopped in to test drive one car and ended up finding one we liked even better on the lot. I would not hesitate to recommend Jimmy to anyone looking for a car. In fact, I sent my neighbors over the following week and they also purchased a car from Jimmy,. More
Everyone at Germain Lexus of Dublin is courteous, friendly, professional and just plain good people. No pressure from either sales or finance. Our purchase of a low mileage, recent-year SUV went friendly, professional and just plain good people. No pressure from either sales or finance. Our purchase of a low mileage, recent-year SUV went smoothly and with just the right amount of detail. Germain had just the car and color that my wife wanted. Hats off and a big thank you to Jimmy McDuffie for putting us at ease immediately and for making the whole process interesting and easy. I highly recommend calling Jimmy if you are in the market for a reliable car at a reasonable price. Germain Lexus of Dublin was recommended to us by four friends who had purchased cars there recently. We left not only with a great car, but with new friends. More
Jimmy is the best car sales person ever! My husband and I will purchase a car through him ONLY and will send all of our family and friends to him. He is a blessing to Germain Lexus of Dubl My husband and I will purchase a car through him ONLY and will send all of our family and friends to him. He is a blessing to Germain Lexus of Dublin and to us! More