Germain Lexus of Dublin

I purchased my first Lexus from this dealership in 1992. This is my 4th purchase here and each time has been an absolute joy. Jim Mcduffie and the entire staff went far beyond duty to made this purchase h This is my 4th purchase here and each time has been an absolute joy. Jim Mcduffie and the entire staff went far beyond duty to made this purchase happen. Jim’s positive attitude and persistence was invaluable in helping me complete this purchase. Jim’s follow up and commitment to making sure everything was done to meet Lexus’s commitment to give each customer a 5 Star experience was evident throughout the process. (Lucas was also so gracious during this process.). I am totally committed to Lexus cars and specifically to the Germain Dublin dealership. Always a 5 Stars experience over the years. More

Germain Lexus is the real deal. Jim McDuffie is a professional and knows customer service. Brian, UCD Sales Manager was fair and gave us a great price. Will be back! Jim McDuffie is a professional and knows customer service. Brian, UCD Sales Manager was fair and gave us a great price. Will be back! More

Jimmy McDuffie was a fantastic salesman! This was the best car-buying experience I have ever had. Jimmy goes above and beyond for his customers. I look forward to working with Jimmy again in This was the best car-buying experience I have ever had. Jimmy goes above and beyond for his customers. I look forward to working with Jimmy again in the future. Thank you again, Jimmy and the whole team at Germain Lexus of Dublin. More

It was the best car buying experience from start to finish. Jimmy was wondering. I can't say enough about the dealership finish. Jimmy was wondering. I can't say enough about the dealership More

I came into the dealership to just look as I was not certain when I would complete my purchase. Mr Jimmy McDuffie greeted me. He was professional and listened when I explained I wanted no pressure. H certain when I would complete my purchase. Mr Jimmy McDuffie greeted me. He was professional and listened when I explained I wanted no pressure. He did give me my space but was accessible for any questions I had. He was very thorough and explained every step. He followed up with me in the time frame we discussed. I also observed his genuine care for individuals whether or not they were purchasing a vehicle. This was unlike prior experiences where you felt pushed or pressured at other dealership. This was a great experience. More

Germain Lexus of Dublin pre-owned vehicles is a very easy place to work with. I inquired online about a vehicle they had on their lot, they were quick to respond with a confirmation of it's availability and place to work with. I inquired online about a vehicle they had on their lot, they were quick to respond with a confirmation of it's availability and answered other questions I had. I set up an appointment for a test drive. Once I returned to the dealer I check it the vehicle from end to end uninterrupted. I came back two days later and completed the paperwork. Very easy, very laid-back but still very professional dealership. More

This dealer was easy to work with and was efficient. Our sales person was helpful and allowed us to explore several options. Our sales person was helpful and allowed us to explore several options. More

Great overall experience! I shopped online and narrowed my selection down. The entire sales staff (especially Jimmy McDuffie) and Brian, the sales manager, took their time, e I shopped online and narrowed my selection down. The entire sales staff (especially Jimmy McDuffie) and Brian, the sales manager, took their time, even though we arrived an hour before closing. They patiently explained every detail and prepared to complete the deal the following morning. My wife loves her RX 350. I can foresee a long relationship with Jimmy McDuffie and Germain. I've got 6 kids and 17 grandkids and will be recommending Germain and Jimmy to the whole family. More

The finance dept needs to have better customer service. They a good while you was purchasing the vehicle but after the sale was complete i tried to purchase the extended warranty the following day and tre They a good while you was purchasing the vehicle but after the sale was complete i tried to purchase the extended warranty the following day and trevor said he would get the paper work together and email to me. After about 2 weeks and 20 phone calls to Trevor's voicemail, Ryan finally called me back and we got it done. They made a good experience dealing with Jimmy McDuffie from sales dept turn into a bad experience dealing with the finance dept at the dealership. Jimmy McDuffie has great customer service. He does what ever he can to make you buying experience as good and easy as it can be. More

This is the second Lexus I’ve purchased at Geemain Lexus of Dublin. My sales consultant, Jimmy McDuffie was excellent. We discussed what I had in mind before I got there and he was prepared and eager to hel of Dublin. My sales consultant, Jimmy McDuffie was excellent. We discussed what I had in mind before I got there and he was prepared and eager to help me find the perfect car. Jimmy was knowledgeable and very helpful in finding me exactly what I wanted. Jimmy was highly recommended to me and he did NOT disappoint! If you want a great, honest, straightforward sales consultant Jimmy is your guy! Run, don’t walk. You won’t be sorry! More