Germain Lexus of Dublin

I bought a used car. We were treated professionally and pleasantly. Jimmy, our salesman was courteous, professional and pleasant. He answered all of our questions, provid We were treated professionally and pleasantly. Jimmy, our salesman was courteous, professional and pleasant. He answered all of our questions, provided good follow up and answered all our questions. My wife and I would certainly recommend Jimmy and this dealership . Suggestion- more signage to direct drivers to the right building. Thanks again. More

Immaculately, clean facility, friendly, professional staff that assists one another and works as a team. Suggestions: Create ground level signage to help direct customers to the right building as th staff that assists one another and works as a team. Suggestions: Create ground level signage to help direct customers to the right building as they enter the parking lot. Very frustrating. Review or give the customer the Carfax report BEFORE selling the vehicle. The report gives an important snapshot of the history of the vehicle, This information can help the customer feel confident on the purchase of the vehicle. We began our search for used SUV with Morgan. We gave her a description of what we were looking for and a budget that we needed to live by. She did some research and sent us information on many options. Because of her, we decided to go to Lexus of Dublin. Morgan referred us to Manny. Many greeted us, but was busy with other customers, so he referred us to Mark in preowned vehicles.. Mark was busy with customers, so he introduced us to Jimmy McDuffie. Jimmy was professional, courteous, and informative. He took us on a test drive explained the operation of the vehicle. He answered all our questions and made us feel comfortable. After the sale, Jimmy followed up with us to make sure we were satisfied. Overall, we are pleased with our purchase and satisfied with the buying process from start to finish. More

I was very impressed with this dealership. Very friendly, professional and interested in helping you find the best car! I purchased a Lexus RC 350 F Sport and Jimmy was very helpful through Very friendly, professional and interested in helping you find the best car! I purchased a Lexus RC 350 F Sport and Jimmy was very helpful through the entire process. He even took the time to tell me a little bit about Lexus and why it is a great brand. However, he was really interested in finding me the best car for me. This was my first Lexus, but I am most likely a Lexus driver for life now. Thank you Jimmy McDuffie! More

We LOVED working with Jimmy! !! He is such a positive guy who made our first car buying experience nothing short of personal and amazing. I didn’t have my dad with me to help with !! He is such a positive guy who made our first car buying experience nothing short of personal and amazing. I didn’t have my dad with me to help with the car buying process, but Jimmy made up for it. Truly, a great person to work with and I hope to work with him in the future!! More

We recently purchased a used, near-mint Lexus 430SC, and the transaction went very well. However, within two days, I noticed an issue with the brakes that needed immediate attention. Working with Andy But the transaction went very well. However, within two days, I noticed an issue with the brakes that needed immediate attention. Working with Andy Butler, Pre-Owned Manager, he responded quickly by providing us with a courtesy loaner that they trailered 110 miles to our lake home, and picked up the car for repair. The Lexus of Dublin service team replaced what was a very expensive part - at no cost to us - and delivered the vehicle back to us in very little time. Andy and team went above and beyond in addressing the issue, and did so always with a smile. We can't say enough good about the experience we've had. As such, I highly recommend this dealership for anyone's vehicle needs, whether they be for new or used transportation. Very well done, Andy and team, and thank you! More

One word for Jimmy McDuffie outstanding. I am very pleased to have had him for my sales person. The sunlit green was a must and he delivered. Awesome job from an awesome person. I am very pl I am very pleased to have had him for my sales person. The sunlit green was a must and he delivered. Awesome job from an awesome person. I am very pleased. More

In spite of system outage problems, the dealership did a good job of handling the purchase. good job of handling the purchase. More

We had a fantastic experience at Germain Lexus, thanks to Jimmy Mcduffle. From the start, Jimmy was welcoming, knowledgeable, and patient. He guided us through our options, answered all our questions, and to Jimmy Mcduffle. From the start, Jimmy was welcoming, knowledgeable, and patient. He guided us through our options, answered all our questions, and made the car-buying process smooth and enjoyable. Thanks to Jimmy, we left with a great new car and couldn’t be happier. Highly recommend Germain Lexus and Jimmy for an excellent car-buying experience! More

I purchased my first Lexus from this dealership in 1992. This is my 4th purchase here and each time has been an absolute joy. Jim Mcduffie and the entire staff went far beyond duty to made this purchase h This is my 4th purchase here and each time has been an absolute joy. Jim Mcduffie and the entire staff went far beyond duty to made this purchase happen. Jim’s positive attitude and persistence was invaluable in helping me complete this purchase. Jim’s follow up and commitment to making sure everything was done to meet Lexus’s commitment to give each customer a 5 Star experience was evident throughout the process. (Lucas was also so gracious during this process.). I am totally committed to Lexus cars and specifically to the Germain Dublin dealership. Always a 5 Stars experience over the years. More

Germain Lexus is the real deal. Jim McDuffie is a professional and knows customer service. Brian, UCD Sales Manager was fair and gave us a great price. Will be back! Jim McDuffie is a professional and knows customer service. Brian, UCD Sales Manager was fair and gave us a great price. Will be back! More