Germain Lexus of Dublin

We recently purchased a used, near-mint Lexus 430SC, and the transaction went very well. However, within two days, I noticed an issue with the brakes that needed immediate attention. Working with Andy But the transaction went very well. However, within two days, I noticed an issue with the brakes that needed immediate attention. Working with Andy Butler, Pre-Owned Manager, he responded quickly by providing us with a courtesy loaner that they trailered 110 miles to our lake home, and picked up the car for repair. The Lexus of Dublin service team replaced what was a very expensive part - at no cost to us - and delivered the vehicle back to us in very little time. Andy and team went above and beyond in addressing the issue, and did so always with a smile. We can't say enough good about the experience we've had. As such, I highly recommend this dealership for anyone's vehicle needs, whether they be for new or used transportation. Very well done, Andy and team, and thank you! More

One word for Jimmy McDuffie outstanding. I am very pleased to have had him for my sales person. The sunlit green was a must and he delivered. Awesome job from an awesome person. I am very pl I am very pleased to have had him for my sales person. The sunlit green was a must and he delivered. Awesome job from an awesome person. I am very pleased. More

In spite of system outage problems, the dealership did a good job of handling the purchase. good job of handling the purchase. More

We had a fantastic experience at Germain Lexus, thanks to Jimmy Mcduffle. From the start, Jimmy was welcoming, knowledgeable, and patient. He guided us through our options, answered all our questions, and to Jimmy Mcduffle. From the start, Jimmy was welcoming, knowledgeable, and patient. He guided us through our options, answered all our questions, and made the car-buying process smooth and enjoyable. Thanks to Jimmy, we left with a great new car and couldn’t be happier. Highly recommend Germain Lexus and Jimmy for an excellent car-buying experience! More

I purchased my first Lexus from this dealership in 1992. This is my 4th purchase here and each time has been an absolute joy. Jim Mcduffie and the entire staff went far beyond duty to made this purchase h This is my 4th purchase here and each time has been an absolute joy. Jim Mcduffie and the entire staff went far beyond duty to made this purchase happen. Jim’s positive attitude and persistence was invaluable in helping me complete this purchase. Jim’s follow up and commitment to making sure everything was done to meet Lexus’s commitment to give each customer a 5 Star experience was evident throughout the process. (Lucas was also so gracious during this process.). I am totally committed to Lexus cars and specifically to the Germain Dublin dealership. Always a 5 Stars experience over the years. More

Germain Lexus is the real deal. Jim McDuffie is a professional and knows customer service. Brian, UCD Sales Manager was fair and gave us a great price. Will be back! Jim McDuffie is a professional and knows customer service. Brian, UCD Sales Manager was fair and gave us a great price. Will be back! More

Jimmy McDuffie was a fantastic salesman! This was the best car-buying experience I have ever had. Jimmy goes above and beyond for his customers. I look forward to working with Jimmy again in This was the best car-buying experience I have ever had. Jimmy goes above and beyond for his customers. I look forward to working with Jimmy again in the future. Thank you again, Jimmy and the whole team at Germain Lexus of Dublin. More

It was the best car buying experience from start to finish. Jimmy was wondering. I can't say enough about the dealership finish. Jimmy was wondering. I can't say enough about the dealership More

I came into the dealership to just look as I was not certain when I would complete my purchase. Mr Jimmy McDuffie greeted me. He was professional and listened when I explained I wanted no pressure. H certain when I would complete my purchase. Mr Jimmy McDuffie greeted me. He was professional and listened when I explained I wanted no pressure. He did give me my space but was accessible for any questions I had. He was very thorough and explained every step. He followed up with me in the time frame we discussed. I also observed his genuine care for individuals whether or not they were purchasing a vehicle. This was unlike prior experiences where you felt pushed or pressured at other dealership. This was a great experience. More

Germain Lexus of Dublin pre-owned vehicles is a very easy place to work with. I inquired online about a vehicle they had on their lot, they were quick to respond with a confirmation of it's availability and place to work with. I inquired online about a vehicle they had on their lot, they were quick to respond with a confirmation of it's availability and answered other questions I had. I set up an appointment for a test drive. Once I returned to the dealer I check it the vehicle from end to end uninterrupted. I came back two days later and completed the paperwork. Very easy, very laid-back but still very professional dealership. More