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Germain Lexus of Dublin

Dublin, OH

4.8
165 Reviews

3885 West Dublin Granville Road

Dublin, OH

43017

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Showing 165 reviews

October 08, 2012

Great overall experience with a friendly staff, competitive pricing and good selection. The only issue I had at all with the process was getting XM radio set up. More

by joelstew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ
Oct 11, 2012 -

Germain Lexus of Dublin responded

Please don't hesitate to give us a call if you are having any issues: (888) 214-0435. We would love to assist you.

October 05, 2012

I first met Mark two months ago and ask him to find me a 2009 ES350, white, gray interior with low mileage. During that period, he kept me up to date regarding his search and on September 30, 2012, he call More

by Dhammond12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Honick
Oct 10, 2012 -

Germain Lexus of Dublin responded

Dear D. Hammond, We are so happy to hear that we made your car buying experience enjoyable. We will work on getting copies of Mark! Thank you for taking the time to let us know how we are doing.

July 16, 2012

I worked with BJ to buy/lease a new CT200. He was so easy to work with, and he really listened to what I wanted. He didn't try to force me into something available on the lot. I would definitely work More

by sheumas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Harris
March 27, 2011

Kristopher is very knowledgeable about his product. His people skills are excellent and everything promised was delivered on time. He took me through a complete introduction to the car and how everything More

by James Ging
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krisopher Pizzarelli
January 07, 2011

I bought a certified used Lexus from this dealership. The price was great and the salesman and test drive process was excellent. After browsing various dealerships within 200 miles of home I found the car wh More

by wall8395317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
marc honick, Mark Honick
December 30, 2010

Kris did a great job...He knew the car, all the options....great personality...not pushy....great sales man...dealership has a nice facility....makes each customer feel important....they also did n More

by paulol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kristopher pizzarlli
December 19, 2010

My husband and I had a great experience working with Germain Lexus of Dublin and our salesperson Kristopher Pizzarelli. He was upfront, honest and very knowledgeable. It was only a week long process b More

by rfox1209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher Pizzarelli
November 14, 2010

I felt like it was a low pressure sale. They encouraged us to drive other cars, so that when we felt we made the right decision. They knew the Lexus was the best quality and in the end we agreed. The sal More

by akshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher Pizzarelli
November 07, 2010

Consumer Reports review/recommendation. Sales person's knowledge of the various models. Telephone call follow ups (multiple). Service warranty on new cars. Reputation of Lexus quality/longevity. Soft s More

by jdborelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sneddon
November 05, 2010

They are the best! We had a wonderful sales experience and have since had two (routine) service experiences; both of which were just perfect. I travel every week and scheduling is challenging. With Germ More

by skorpas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra and John (driver) in Service and Kris in Sales
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