
Germain Lexus of Dublin
Dublin, OH
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Certified Pre Owned with damage I recently drove a long distance to purchase a CPO Lexus from this dealership and, after the transaction, noticed that the center console was cracked I recently drove a long distance to purchase a CPO Lexus from this dealership and, after the transaction, noticed that the center console was cracked across its entire width. I pointed this out to the sales rep who advised me that nothing could be done and that I must pay for the repair out of my own pocket. This damage was not covered by the CPO warranty. A manager was to speak to me, but never did. I cancelled the purchase and got my check back. The dealership is obviously going to sell this damaged vehicle to someone else who might not notice the defect. I was disappointed in both the quality of the product, and the quality of the service. More
Out of state buy We found a certified RX 350 on auto trader and did the financing and most of the paperwork over the phone. We spent just over an hour in the dealersh We found a certified RX 350 on auto trader and did the financing and most of the paperwork over the phone. We spent just over an hour in the dealership signing and get the rundown of the the features of the car. Overall great buying experience. Everyone was really nice and helpful. Didn't have to spend a whole day in a dealership with a 3 1/2 hr drive each way!! More
great place Sales people were very friendly and easy to work with. I got a fair deal for my trade in and a fair deal on the used car I bought. Sales people were very friendly and easy to work with. I got a fair deal for my trade in and a fair deal on the used car I bought. More
I am still so excited about my very first Lexus purchase!!! I still get that excited butterfly feeling in my stomach when I look in my garage and see it! I honestly wanted to take the time and le purchase!!! I still get that excited butterfly feeling in my stomach when I look in my garage and see it! I honestly wanted to take the time and let everyone know about my experience at Lexus and my salesman. I worked with Jeff Lesosky, and he sold me a beautiful 2012 ES350. My husband was out of town that week, and I was with my 2 small children. Jeff made me feel instantly comfortable from the get-go and he also was speaking to my children. No one even looked at my children at the other dealerships I visited that morning and honestly to me, that meant a lot to me that he acknowledged them too. I explained that my husband usually made these "big purchases", and Jeff completely understood and slowly walked me thru each step making me feel comfortable while patiently answering all of my questions. He was extremely knowledgeable with all 3 models I was looking at, and he helped me choose the right car for me and my family. It's refreshing to know that a dealership hires and trains their staff to be "like a family" instead of "how expensive of a car can I get this customer to buy". Jeff even helped me transfer all my children's toys into my new Lexus and even gave us each a bottle of water and took the time to buckle my children in their seatbelts and he was "high-fiving" them thru the car window while we were driving away with smiles on our faces. Take it from me, Jeff Lesosky is the best salesman! Go see him! More
Great service! Clint was a great salesman.. Helpful & not pushy... Jamie was informative & had me in my new (preowned) car quickly. They both seem to enjoy what they Clint was a great salesman.. Helpful & not pushy... Jamie was informative & had me in my new (preowned) car quickly. They both seem to enjoy what they do! More
I would like to thank Jeff for helping me out with the second Lexus Rx350 that we have purchased from him. He was very helpful with helping me select the right Rx350 for my wife. He even personaly deliver second Lexus Rx350 that we have purchased from him. He was very helpful with helping me select the right Rx350 for my wife. He even personaly delivered the vehicle to her to make it easy for us. I have recommended Jeff to all of my friends and family if they are looking for a car. I will make sure to come see Jeff when ever I need a car in the future. More
Part of the Family From the time I walked into Germain Lexus of Dublin I felt like part of their family. As a single woman buying a car I have always felt taken advantag From the time I walked into Germain Lexus of Dublin I felt like part of their family. As a single woman buying a car I have always felt taken advantage of at most car dealerships. With Germain Lexus of Dublin I was treated with respect and as someone who has some intelligence. Jeff Lesosky was my salesperson and I felt very comfortable with him. Jeff is very knowledgeable and was able to answer any questions I had about the car. I think oftentimes it's scarey when you go into the 'finance office' to complete the paperwork and the salesperson just leaves you there with someone you had not been dealing with prior. I knew Jeff was right outside and I felt comfortable knowing he was.. I appreciate all the assistance, paitenance and no pressure from both Jeff Lesosky and Germain Lexus of Dublin. I would highly recommend this dealership and Jeff Lesosky for any of your car needs. More
Jeff was one of the nicest salesmen I have ever met, to the point where the monthly payment was slightly more, but he was so helpful that it was worth it. The service and help was amazing, and my next purc the point where the monthly payment was slightly more, but he was so helpful that it was worth it. The service and help was amazing, and my next purchase will be through germain. On top of my own experience, I've told my family to check it out. Thank you guys so much More
I bought a 2010 Rx 350 from Jeff.iwas very satisfied with his personal service. He was very knowledgeable about the suv, and I would recommend him to friends and family. And I'll be buying my next vehicle fr his personal service. He was very knowledgeable about the suv, and I would recommend him to friends and family. And I'll be buying my next vehicle from him More
recently I bought a 2008 lexus es 350 from Jeff his knowledge was excellent and every one I dealt with in service was very helpful with my purchase. I would recommend any of my friends or family to mak knowledge was excellent and every one I dealt with in service was very helpful with my purchase. I would recommend any of my friends or family to make there purchase from him and I will definitely purchase my next one from him. More