Germain Lexus of Dublin
Dublin, OH
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Great Experience I was an out of town buyer. I showed up and the car was exactly as described and everything was hassle free just as promised. I was an out of town buyer. I showed up and the car was exactly as described and everything was hassle free just as promised. More
quick and easy Found the car online, went to dealer to test drive. Just as expected, great car. This is our fourth Lexus purchase. Would recommend. This transac Found the car online, went to dealer to test drive. Just as expected, great car. This is our fourth Lexus purchase. Would recommend. This transaction was easy, finished within hours. Salesperson was very helpful and professional. Thanks More
Committed to Excellence We recently got our second Lexus and BJ was our salesman. We required more time & patience the second time around since our criteria had changed. BJ We recently got our second Lexus and BJ was our salesman. We required more time & patience the second time around since our criteria had changed. BJ was right on it, and dedicated to an excellent experience. We are VERY happy with our IS350 and would recommend Germain Lexus of Dublin! More
Fantastic We bought a Lexus and BJ was our sales person. He was excellent! The staff , finance etc was very professional. It made buying a car a pleasant exper We bought a Lexus and BJ was our sales person. He was excellent! The staff , finance etc was very professional. It made buying a car a pleasant experience. We would highly recommend Lexus of Dublin Great job folks! Doug & Joy Young More
Flawless Purchase of 3rd Rx ! This is my 3rd purchase of a Lexus Rx. It was the best experience of the 3. BJ was great, very helpful and efficient. He addressed any concerns I h This is my 3rd purchase of a Lexus Rx. It was the best experience of the 3. BJ was great, very helpful and efficient. He addressed any concerns I had and quickly got back to me when I contacted him. I got a great deal on my trade-in and everyone at the dealership was very friendly and helpful. I am a loyal customer because of the great sales staff. Love my car and would not hesitate to recommend B.J. to friends when they are shopping for a Lexus. More
Certified Pre Owned with damage I recently drove a long distance to purchase a CPO Lexus from this dealership and, after the transaction, noticed that the center console was cracked I recently drove a long distance to purchase a CPO Lexus from this dealership and, after the transaction, noticed that the center console was cracked across its entire width. I pointed this out to the sales rep who advised me that nothing could be done and that I must pay for the repair out of my own pocket. This damage was not covered by the CPO warranty. A manager was to speak to me, but never did. I cancelled the purchase and got my check back. The dealership is obviously going to sell this damaged vehicle to someone else who might not notice the defect. I was disappointed in both the quality of the product, and the quality of the service. More
Out of state buy We found a certified RX 350 on auto trader and did the financing and most of the paperwork over the phone. We spent just over an hour in the dealersh We found a certified RX 350 on auto trader and did the financing and most of the paperwork over the phone. We spent just over an hour in the dealership signing and get the rundown of the the features of the car. Overall great buying experience. Everyone was really nice and helpful. Didn't have to spend a whole day in a dealership with a 3 1/2 hr drive each way!! More
great place Sales people were very friendly and easy to work with. I got a fair deal for my trade in and a fair deal on the used car I bought. Sales people were very friendly and easy to work with. I got a fair deal for my trade in and a fair deal on the used car I bought. More
I am still so excited about my very first Lexus purchase!!! I still get that excited butterfly feeling in my stomach when I look in my garage and see it! I honestly wanted to take the time and le purchase!!! I still get that excited butterfly feeling in my stomach when I look in my garage and see it! I honestly wanted to take the time and let everyone know about my experience at Lexus and my salesman. I worked with Jeff Lesosky, and he sold me a beautiful 2012 ES350. My husband was out of town that week, and I was with my 2 small children. Jeff made me feel instantly comfortable from the get-go and he also was speaking to my children. No one even looked at my children at the other dealerships I visited that morning and honestly to me, that meant a lot to me that he acknowledged them too. I explained that my husband usually made these "big purchases", and Jeff completely understood and slowly walked me thru each step making me feel comfortable while patiently answering all of my questions. He was extremely knowledgeable with all 3 models I was looking at, and he helped me choose the right car for me and my family. It's refreshing to know that a dealership hires and trains their staff to be "like a family" instead of "how expensive of a car can I get this customer to buy". Jeff even helped me transfer all my children's toys into my new Lexus and even gave us each a bottle of water and took the time to buckle my children in their seatbelts and he was "high-fiving" them thru the car window while we were driving away with smiles on our faces. Take it from me, Jeff Lesosky is the best salesman! Go see him! More
Great service! Clint was a great salesman.. Helpful & not pushy... Jamie was informative & had me in my new (preowned) car quickly. They both seem to enjoy what they Clint was a great salesman.. Helpful & not pushy... Jamie was informative & had me in my new (preowned) car quickly. They both seem to enjoy what they do! More