
Germain Lexus of Dublin
Dublin, OH
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amazing About 2, 3 months ago. I bought two cars from this dealership. I had a great experience. My salesmen was Armen who made my experience stress free, an About 2, 3 months ago. I bought two cars from this dealership. I had a great experience. My salesmen was Armen who made my experience stress free, an fun, the customer service was excellent, the whole staff was very friendly and very helpful. I am going to recommend this dealership to everyone I know. Thank you for a great experience in buying my cars More
my experience at dublin germain lexus was great When I purchased my car back in November everything went really smooth. I knew what car I wanted and I got it. Brad Crader is the man When I purchased my car back in November everything went really smooth. I knew what car I wanted and I got it. Brad Crader is the man More
Excellent Customer Service From the very first phone conversation BJ Harris was very professional. BJ worked with me every step of the way until the deal was complete. BJ's prof From the very first phone conversation BJ Harris was very professional. BJ worked with me every step of the way until the deal was complete. BJ's professionalism made my car buying experience a very smooth transition. He was able to answer all my questions which made me feel comfortable with my purchase. Even after my car purchase BJ's customers service continues to be top notch. If you want to be covered like hot sauce see BJ HARRIS the salesman who's customer service is boss. More
Great Experience I was an out of town buyer. I showed up and the car was exactly as described and everything was hassle free just as promised. I was an out of town buyer. I showed up and the car was exactly as described and everything was hassle free just as promised. More
quick and easy Found the car online, went to dealer to test drive. Just as expected, great car. This is our fourth Lexus purchase. Would recommend. This transac Found the car online, went to dealer to test drive. Just as expected, great car. This is our fourth Lexus purchase. Would recommend. This transaction was easy, finished within hours. Salesperson was very helpful and professional. Thanks More
Committed to Excellence We recently got our second Lexus and BJ was our salesman. We required more time & patience the second time around since our criteria had changed. BJ We recently got our second Lexus and BJ was our salesman. We required more time & patience the second time around since our criteria had changed. BJ was right on it, and dedicated to an excellent experience. We are VERY happy with our IS350 and would recommend Germain Lexus of Dublin! More
Fantastic We bought a Lexus and BJ was our sales person. He was excellent! The staff , finance etc was very professional. It made buying a car a pleasant exper We bought a Lexus and BJ was our sales person. He was excellent! The staff , finance etc was very professional. It made buying a car a pleasant experience. We would highly recommend Lexus of Dublin Great job folks! Doug & Joy Young More
Flawless Purchase of 3rd Rx ! This is my 3rd purchase of a Lexus Rx. It was the best experience of the 3. BJ was great, very helpful and efficient. He addressed any concerns I h This is my 3rd purchase of a Lexus Rx. It was the best experience of the 3. BJ was great, very helpful and efficient. He addressed any concerns I had and quickly got back to me when I contacted him. I got a great deal on my trade-in and everyone at the dealership was very friendly and helpful. I am a loyal customer because of the great sales staff. Love my car and would not hesitate to recommend B.J. to friends when they are shopping for a Lexus. More
Certified Pre Owned with damage I recently drove a long distance to purchase a CPO Lexus from this dealership and, after the transaction, noticed that the center console was cracked I recently drove a long distance to purchase a CPO Lexus from this dealership and, after the transaction, noticed that the center console was cracked across its entire width. I pointed this out to the sales rep who advised me that nothing could be done and that I must pay for the repair out of my own pocket. This damage was not covered by the CPO warranty. A manager was to speak to me, but never did. I cancelled the purchase and got my check back. The dealership is obviously going to sell this damaged vehicle to someone else who might not notice the defect. I was disappointed in both the quality of the product, and the quality of the service. More
Out of state buy We found a certified RX 350 on auto trader and did the financing and most of the paperwork over the phone. We spent just over an hour in the dealersh We found a certified RX 350 on auto trader and did the financing and most of the paperwork over the phone. We spent just over an hour in the dealership signing and get the rundown of the the features of the car. Overall great buying experience. Everyone was really nice and helpful. Didn't have to spend a whole day in a dealership with a 3 1/2 hr drive each way!! More