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Germain Lexus of Dublin

Dublin, OH

4.8
168 Reviews

3885 West Dublin Granville Road

Dublin, OH

43017

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Showing 168 reviews

December 11, 2014

Great Experience I was an out of town buyer. I showed up and the car was exactly as described and everything was hassle free just as promised. More

by wtodds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Dec 11, 2014 -

Germain Lexus of Dublin responded

Thank you for your review of your experience at Germain Lexus of Dublin. We are happy to hear that we were able to make the process hassle free! Enjoy your new vehicles and have a wonderful holiday!

November 26, 2014

quick and easy Found the car online, went to dealer to test drive. Just as expected, great car. This is our fourth Lexus purchase. Would recommend. This transac More

by 4mylexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Dec 10, 2014 -

Germain Lexus of Dublin responded

Thank you for reviewing your experience with B.J. We are happy to hear that he made your purchase easy and professional. Happy holidays and enjoy your 4th Lexus!

November 25, 2014

Committed to Excellence We recently got our second Lexus and BJ was our salesman. We required more time & patience the second time around since our criteria had changed. BJ More

by sbrua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris, Bob Weber
Nov 25, 2014 -

Germain Lexus of Dublin responded

We sincerely appreciate you taking the time to let us know that you had an excellent experience with B.J. Congratulations and enjoy your new IS 350!

November 22, 2014

Fantastic We bought a Lexus and BJ was our sales person. He was excellent! The staff , finance etc was very professional. It made buying a car a pleasant exper More

by dougyoungpfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Nov 25, 2014 -

Germain Lexus of Dublin responded

Thank you so much for your review and recommendation of B.J.! Have a wonderful Thanksgiving and enjoy your new Lexus!

November 22, 2014

Flawless Purchase of 3rd Rx ! This is my 3rd purchase of a Lexus Rx. It was the best experience of the 3. BJ was great, very helpful and efficient. He addressed any concerns I h More

by BuckeyeJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Nov 25, 2014 -

Germain Lexus of Dublin responded

Thank you for taking the time to review your experience with BJ. We are thrilled to hear that he provided a flawless experience for your third RX purchase! Your recommendations are truly appreciated and we look forward to your next visit!

August 25, 2014

Certified Pre Owned with damage I recently drove a long distance to purchase a CPO Lexus from this dealership and, after the transaction, noticed that the center console was cracked More

by BrianPittsburgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
B.J. Harris
Oct 08, 2014 -

Germain Lexus of Dublin responded

We sincerely apologize for the experience that you have described. Our General Manager reached out to you a few weeks ago, in an attempt to resolve the issue. Unfortunately, an agreement was not reached, but we appreciate the opportunity that we had to discuss the matter. Although issues like this are extremely rare, it is very disappointing for us to have even one unsatisfied customer. Thank you for your feedback, and we will make the necessary changes to ensure that an error like this does not happen again.

August 23, 2014

Out of state buy We found a certified RX 350 on auto trader and did the financing and most of the paperwork over the phone. We spent just over an hour in the dealersh More

by heathergraessle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everett Zoog
Aug 25, 2014 -

Germain Lexus of Dublin responded

We sincerely appreciate you taking the time to review your experience at Germain Lexus of Dublin. It was our pleasure to assist you and we hope that you enjoy your RX!

July 16, 2014

great place Sales people were very friendly and easy to work with. I got a fair deal for my trade in and a fair deal on the used car I bought. More

by eliasmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everett Zoog
Jul 17, 2014 -

Germain Lexus of Dublin responded

Thank you for your review! We are so glad that Everett made your experience friendly, easy and fair.

April 01, 2014

I am still so excited about my very first Lexus purchase!!! I still get that excited butterfly feeling in my stomach when I look in my garage and see it! I honestly wanted to take the time and le More

by PeppermintPaige
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lesosky, Jeff Lesosky
Apr 01, 2014 -

Germain Lexus of Dublin responded

What a wonderful note! We are so happy that Jeff took excellent care of you and included your children during the purchase process. Your words mean a lot to us and embody what we aim to provide as a dealership. Thank you very much for taking the time to recognize Jeff and Germain Lexus of Dublin. Congratulations and enjoy your ES!

April 01, 2014

Great service! Clint was a great salesman.. Helpful & not pushy... Jamie was informative & had me in my new (preowned) car quickly. They both seem to enjoy what they More

by Mzlindseylove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Adams, finance manager, Clint Boyd
Apr 01, 2014 -

Germain Lexus of Dublin responded

Thank you for your review! It was our pleasure to assist you with your purchase!

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