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Germain Lexus of Dublin

Dublin, OH

4.8
166 Reviews

3885 West Dublin Granville Road

Dublin, OH

43017

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Showing 166 reviews

February 13, 2016

Good Choice After searching for the just right used car at 5 dealerships in the region, my last stop was at Germain Lexus of Dublin. I had already been in contact More

by allisonTXOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Mar 01, 2016 -

Germain Lexus of Dublin responded

Hi Allison! We're so happy to hear that B.J. was able to provide you with a wonderful sales experience when purchase your RX! Feel free to follow up with him at any time if he, or any of us can be of further assistance. We look forward to seeing you in service where you'll experience the same level of care. Thank you for the review!

February 11, 2016

Outstanding customer service BJ Harris sold me my Lexus IS 250, and from that day on, he has exceeded my expectations. I've never recieved such great care and follow up when buyi More

by Lcookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Feb 12, 2016 -

Germain Lexus of Dublin responded

We're so pleased to hear that you and your IS 250 are such big fans of BJ and our dealership! Thank you for such a glowing review!

February 10, 2016

Listened to my desired dream car and made it come true. Started my search for a new car with B. J. Harris about one year ago. LOVED my 2002 RX 300! But...It was time to trade it in on a new model. Looke More

by cherslexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Jessy, B.J. Harris
Feb 12, 2016 -

Germain Lexus of Dublin responded

We sincerely appreciate your loyalty to our dealership and to B.J. Harris. We know that loyalty like this only comes about by delivering the service and personal care that you mentioned. We are so happy that B.J. was able to find the vehicle of your dreams and that you're still a Germain Lexus customer!

September 14, 2015

Great Experience! Ask for B.J.! He made my out of state purchase stress free. My truck was literally delivered to my front door for a fair price! More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris, Bob Weber
Sep 15, 2015 -

Germain Lexus of Dublin responded

Hi Keith! Glad we could make it a wonderful experience for you! We really appreciate the review, and we hope you enjoy your vehicle for many years to come.

August 16, 2015

Great Experience with Fun Salesman! I was looking for a specific SUV and found it here. The whole transaction went super smooth, My salesman was BJ and he was great and really fun to wor More

by sweetberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Sep 01, 2015 -

Germain Lexus of Dublin responded

Hi! It's great to hear that BJ found you the perfect vehicle and that the whole sale went so well. We hope you enjoy your vehicle for many years to come and we look forward to seeing you again!

June 02, 2015

amazing About 2, 3 months ago. I bought two cars from this dealership. I had a great experience. My salesmen was Armen who made my experience stress free, an More

by Nina Bui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Barsegove
Jun 19, 2015 -

Germain Lexus of Dublin responded

I guess the old saying "Two is better than one" certainly rang true in your case! We can't thank you enough for your business. We couldn't be happier to hear that you had such a good time with Armen and the whole team here at Lexus of Dublin!

March 28, 2015

my experience at dublin germain lexus was great When I purchased my car back in November everything went really smooth. I knew what car I wanted and I got it. Brad Crader is the man More

by jtboone15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Crader
Jul 14, 2015 -

Germain Lexus of Dublin responded

We're glad Brad was able to set you up in the exact car you wanted! We hope you're enjoying your car and thank you for the review!

February 06, 2015

Excellent Customer Service From the very first phone conversation BJ Harris was very professional. BJ worked with me every step of the way until the deal was complete. BJ's prof More

by Big Daddy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Jul 14, 2015 -

Germain Lexus of Dublin responded

We're glad that BJ was able to make your whole transaction a professional and pleasant one. At Germain Lexus, the relationship between the customer and the sales consultant continues well past the date of purchase, and we're glad to hear that you've experienced that first hand.Thank you for the endorsement!

December 11, 2014

Great Experience I was an out of town buyer. I showed up and the car was exactly as described and everything was hassle free just as promised. More

by wtodds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Dec 11, 2014 -

Germain Lexus of Dublin responded

Thank you for your review of your experience at Germain Lexus of Dublin. We are happy to hear that we were able to make the process hassle free! Enjoy your new vehicles and have a wonderful holiday!

November 26, 2014

quick and easy Found the car online, went to dealer to test drive. Just as expected, great car. This is our fourth Lexus purchase. Would recommend. This transac More

by 4mylexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Harris
Dec 10, 2014 -

Germain Lexus of Dublin responded

Thank you for reviewing your experience with B.J. We are happy to hear that he made your purchase easy and professional. Happy holidays and enjoy your 4th Lexus!

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