
Germain Lexus of Dublin
Dublin, OH
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First full service since I purchased. To my surprised I was treated like a princess. The service department gave me and my car so much attention. Showing me all of the great gadgets and tech things in my c was treated like a princess. The service department gave me and my car so much attention. Showing me all of the great gadgets and tech things in my car I did not understand. Lexus and Dublin Germain has my vote. More
Mike Swetnam is my Service Director, and he makes me feel like a VIP every time my car needs service. Have had an excellent experience with each visit, and the communication has been outstanding (thanks to like a VIP every time my car needs service. Have had an excellent experience with each visit, and the communication has been outstanding (thanks to Mike). More
I purchased a 2018 Lexus nx300 from German Lexus of Dublin and Jimmy was excellent. He made me and my family more than comfortable during of buying process and has followed up with us several times mak Dublin and Jimmy was excellent. He made me and my family more than comfortable during of buying process and has followed up with us several times making sure we were happy with everything. We couldn’t be happier with the way Jimmy helped with everything and how courteous he was overall. We would definitely buy from here again and ask for Jimmy next time! More
Purchased a 2017 Lexus NX200T on Saturday, 11/14/2020. Jim McDuffie was my sales consultant. He did an awesome job. Have purchased Toyota vehicles for 18 years and decided to move up to a Lexus. Glad I di Jim McDuffie was my sales consultant. He did an awesome job. Have purchased Toyota vehicles for 18 years and decided to move up to a Lexus. Glad I did. It was a great buying experience. The Finance consultant,Ryan was awesome as well. Thank you. Respectfully, Rick Glathart Delaware, Ohio More
I purchased my used Lexus RX 350 about 2 weeks ago and I could not be any happier. Marc Honick salesman was great !!! Larry McIntyre could not be any happier. Marc Honick salesman was great !!! Larry McIntyre More
Great Service Had a little difficult scheduling online but I believe there may have been an issue with the website that day. I did call and had no problem schedulin Had a little difficult scheduling online but I believe there may have been an issue with the website that day. I did call and had no problem scheduling. Mike Swetnam is my service advisor; he is always helpful, polite and very considerate of my time and keeps me informed every step in the process. I have worked with Mike many times in the past and will continue to ask for Mike when I return. The issue was minor and fixed very quickly and correctly. While I was there waiting, I enjoyed a cup of their complimentary coffee and one of the breakfast snacks. When I get ready to purchase another Lexus, this is the place I will go. More
Very pleasant experience in these uncertain times Scheduled a service appointment at Germain Lexus of Dublin for the first time (I had visited Easton previously). The visit was simple to schedule, exc Scheduled a service appointment at Germain Lexus of Dublin for the first time (I had visited Easton previously). The visit was simple to schedule, excellent dates and times available. Worked with Cassandra Jessy and she was very pleasant and helpful. Everyone in the department made me feel safe and all Covid-19 precautions were taken. My car was evaluated and serviced and completed before my requested pick up time. Thank you and I will be back in the future! More
I called Marc about a 2008 BMW 550i, I live in NJ and Mark Honick could not be more helpful on this sale, he took great pictures sent video and explained the car was in great condition, everything was al Mark Honick could not be more helpful on this sale, he took great pictures sent video and explained the car was in great condition, everything was all true I love this car and would def purchase from Germain Lexus again, Mark Honick was very professional and helped with getting my car shipped to NJ... Thank you so much Marc and Germain Lexus!! More
Bryan Saved the Day! My first visit to the dealership led to some issues and a car that wasn't up to L/Certified standards and I was frustrated. However, Bryan called me My first visit to the dealership led to some issues and a car that wasn't up to L/Certified standards and I was frustrated. However, Bryan called me and personally oversaw fixing the car, he gave me a fair price for my trade and made sure that I was fully satisfied. His flexibility and attention to detail is impressive and I will definitely return. I am now a proud owner of a certified Lexus ES! More
Very satisfied customer! I was able to schedule my service when I wanted it. Was there less than an hour. Josh Welch is my go to guy and always takes good care of my service!! I was able to schedule my service when I wanted it. Was there less than an hour. Josh Welch is my go to guy and always takes good care of my service!! More