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Germain Lexus of Dublin

Dublin, OH

4.8
173 Reviews

3885 West Dublin Granville Road

Dublin, OH

43017

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Showing 173 reviews

May 22, 2021

First full service since I purchased. To my surprised I was treated like a princess. The service department gave me and my car so much attention. Showing me all of the great gadgets and tech things in my c More

by Reevesteam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
April 07, 2021

Mike Swetnam is my Service Director, and he makes me feel like a VIP every time my car needs service. Have had an excellent experience with each visit, and the communication has been outstanding (thanks to More

by Larry Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Swetnam
January 19, 2021

I purchased a 2018 Lexus nx300 from German Lexus of Dublin and Jimmy was excellent. He made me and my family more than comfortable during of buying process and has followed up with us several times mak More

by joshdp28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy McDuffie
November 16, 2020

Purchased a 2017 Lexus NX200T on Saturday, 11/14/2020. Jim McDuffie was my sales consultant. He did an awesome job. Have purchased Toyota vehicles for 18 years and decided to move up to a Lexus. Glad I di More

by rglathart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McDuffie
August 22, 2020

I purchased my used Lexus RX 350 about 2 weeks ago and I could not be any happier. Marc Honick salesman was great !!! Larry McIntyre More

by ocktobre3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in finance was good and honest also., Mark Honick
August 11, 2020

Great Service Had a little difficult scheduling online but I believe there may have been an issue with the website that day. I did call and had no problem schedulin More

by jld123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Swetnam
August 06, 2020

Very pleasant experience in these uncertain times Scheduled a service appointment at Germain Lexus of Dublin for the first time (I had visited Easton previously). The visit was simple to schedule, exc More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Jessy
July 14, 2020

I called Marc about a 2008 BMW 550i, I live in NJ and Mark Honick could not be more helpful on this sale, he took great pictures sent video and explained the car was in great condition, everything was al More

by Pestkowskij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Honick
July 03, 2020

Bryan Saved the Day! My first visit to the dealership led to some issues and a car that wasn't up to L/Certified standards and I was frustrated. However, Bryan called me More

by Mike_BV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Jacob, Jon Aponte, Bryan Hammond
September 28, 2019

Very satisfied customer! I was able to schedule my service when I wanted it. Was there less than an hour. Josh Welch is my go to guy and always takes good care of my service!! More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Welch
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