Germain Kia of Columbus

I had susan fisher and she was amazing to work with. She honestly gave me and my boyfriend hope when I didn't feel like anything was ever going to happen. We tried 6 other places b4 this and noone seemed to honestly gave me and my boyfriend hope when I didn't feel like anything was ever going to happen. We tried 6 other places b4 this and noone seemed to want to work with us.. they were treating us like we were just money and not peopl. Six thumbs up from me darius and rylen:) More

I just purchased my 2nd Kia in 2 years and I love, love it. I will not go anywhere but Hatfield Kia from here on out. Actually, they had to locate my new Soul and I was willing to wait. I'm treated fair it. I will not go anywhere but Hatfield Kia from here on out. Actually, they had to locate my new Soul and I was willing to wait. I'm treated fairly and was kept in the loop by Susan Fisher as to when my vehicle would be ready for pick up. Great place to purchase a vehicle, always a great deal and $ for my trade. Thanks so much! More

Overcame Obstacles & Got Me the Exact Vehicle I Needed! Just wanted to say thanks to Susan Fisher, my sales rep. and really all the of the Hatfield Team. I bet I talked to Susan at least 1/ Needed! Just wanted to say thanks to Susan Fisher, my sales rep. and really all the of the Hatfield Team. I bet I talked to Susan at least 1/2 a dozen times before I ever set foot on the lot! She was courteous and answered every question I had. The night I test drove, I was exhausted. I almost settled on a smaller vehicle than I originally intended, but Susan talked to me and then reminded me what my original goal was. Thank goodness! :) We also had a trade-in in the mix and other obstacles to consider. In the end, I drove off in a beautiful 2013 Dune colored Kia Soul that I could not be happier with and the BEST DEAL I could have made anywhere! (& I know, cause I checked!) From beginning to end, price was what was expected, people were friendly and knowledgeable and my outcome was better than I anticipated. & Hey, their gourmet coffee wasn't bad either. Glad I made the trip and will buy from them again. & OH YEAH, LOVE the new vehicle! HATS OFF TO HATFIELD! YEA! More

I bought a car from Ron Cox and he was very friendly, courteous and very professional, i would gladly recomend him to all my friends and coworkers. i bought a car here years ago and never thought i would courteous and very professional, i would gladly recomend him to all my friends and coworkers. i bought a car here years ago and never thought i would return but i am very glad that i did. More

Wanted to tell about my experience. Was greeted quickly by a friendly and knowledgable sales person, Ron Cox. We ended up buying a Ford Explorer and are very happy, will send my friends to him and Hatfield by a friendly and knowledgable sales person, Ron Cox. We ended up buying a Ford Explorer and are very happy, will send my friends to him and Hatfield! More

My husband and I went to the dealership to see about trading in both of our vehicles for new (pre-owned) cars. We had a goal in mind for our combined monthly payments, that seemed to be a bit of a stre trading in both of our vehicles for new (pre-owned) cars. We had a goal in mind for our combined monthly payments, that seemed to be a bit of a stretch, even in our minds, but Tim and the team at Hatfield was able to work with us to find the vehicles we wanted and we both went home happy with our new cars. I will definitely recommend Hatfield and Tim to friends and family in the future. More

I shopped every columbus kia dealer and Tim Moore and hatfield was the best.Save time and make this place your first stop! Thanks Tim and Hatfield for the great service! hatfield was the best.Save time and make this place your first stop! Thanks Tim and Hatfield for the great service! More

we went online to look at kia's and craig answered our questions. a week later, we went to hatfield kia and end up leasing a 2013 sorento. craig was very helpful explaining our options and how leasing wo questions. a week later, we went to hatfield kia and end up leasing a 2013 sorento. craig was very helpful explaining our options and how leasing works. craig is a very good salesman and does everything he can to make your visit and buying experience and good one. we will recommand craig to all of our family and friends...P.S.. WE LOVE OUR 2013 SORENTO!!! More

I went on line to get some info on some new cars n filled out a credit app on line ,And I was contacted by Craig Wadding,I told him what I was wanting a Forte Koup ,and he said they had a couple of them ,n t out a credit app on line ,And I was contacted by Craig Wadding,I told him what I was wanting a Forte Koup ,and he said they had a couple of them ,n then I told him I wanted that blue one ,they didn't have one but he found me one fast matter of mins it seemed like,had it there when I came down ,I bought the car but it didn't end there Craig took me out to my car n he showed me all kinds of stuff my car has n even set my phone to recieve calls,he was super n everyone I had to deal with there treated me great n I tell everyone to call Craig n Hatfield kia Thanx Hatfield for hiring great people More

I rate this dealer ship as bad as i did and the reason why especially since im a previous buyer from the same dealer ship and sale guy david f. My second go around experience was the worst i have ever bee why especially since im a previous buyer from the same dealer ship and sale guy david f. My second go around experience was the worst i have ever been through with my dad brother as well as myself. My story starts out by me going in there tuesday morning trading in my 2012 kia forte sx for a 2012 kia optima ex. They found the car i asked for which was in cleveland ohio and i love in columbus ohio. We went through with the whole deal i know it was a mistake signing paper blah but i had a lot of trust in them especially coming back 6months later. David said the car would be at the dealership detailed in ready to go thursday morning. Wednesday evening came around no one ever called me for an update when to come to the dealer ship to pick the car up. So i called that wed evening and i believe mike answer and.he said what can i do for you. I told him i just had bought a optima from them and it should be in wednesday. He asked me well do u know what i do i said uhhh no what do u do? Then he asked who my sales guy was i told him david. He said well david left for thw day call back tomorrow at nine. That there just irritated me. Thursday came around no one caalled to come pick it up so i called at 1030 and david said well we had to get a.car in detriot mi so ur going to have to come in and resign a "few" papers. Which i know is going through the whole process again bc the vin number of the other car is on the otger paper work. I asked when it should be there. He stuttered and said 12 today ready by one. 2 came around no one calls so i called and ask for david and they said he left ffor the day. I laughed and said ok. Todays is fri no one hass called but instead i went to byers kia and bought a new optima ex which is fully loaded and got a thousand mo4e for my trade and the t9oal cost came out cheaper then a basic ex model. I dont recommed this place terrible customer service. More