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Germain Kia of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.6
350 Reviews
Call Dealership (855) 627-6051

1455 Auto Mall Dr

Columbus, OH

43228

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Showing 350 reviews

April 20, 2025

Very friendly and helpful. The salesman, Tyler, was very knowledgeable and helpful. This is the second car I bought from Germain Kia More

by tookiegmaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 21, 2025 -

Germain Kia of Columbus responded

Thank you for your continued trust in Germain Kia of Columbus! We're delighted to hear that Tyler provided knowledgeable and helpful service. Enjoy your new car!

April 18, 2025

Had a great experience with Justin he worked his butt off for us but didn’t just try to sell me anything he really worked for us More

by dukestirs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bailey
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Apr 18, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Justin provided you with such a dedicated experience at Germain Kia of Columbus. Our team always aims to go above and beyond for our customers, so it's wonderful knowing he made your visit worthwhile!

April 15, 2025

Phenomenal service, listened to my needs and worked toward a deal to meet my needs More

by Nmh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad
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Apr 16, 2025 -

Germain Kia of Columbus responded

It was our pleasure to assist you. Thank you from all of us here at Germain Kia of Columbus!

April 10, 2025

Very comfortable sales environment, no pressure to buy. Patrick answered every question I had. 3rd day driving car and I am very impressed (Sportage). Would highly recommend Patrick and the management of t More

by jjshuf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I dealt with Patrick and the sales manager (sorry, can't remember his nameer
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Apr 10, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Patrick and the team at Germain Kia of Columbus provided a comfortable, pressure-free experience. Enjoy your new Sportage, and thank you for recommending us!

April 04, 2025

Unmatched service, genuine care, zero pressure—best Kia experience in 15 years. Lifelong customer earned, effortlessly. More

by j357hall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyal
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Apr 04, 2025 -

Germain Kia of Columbus responded

We're delighted to hear about your positive experience at Germain Kia of Columbus! Our team is committed to providing exceptional service and care, so it's wonderful to know we've earned a lifelong customer. Thank you for choosing us!

April 02, 2025

I am pleased with my experience at Germain Kia. My car was diagnosed, required maintenance explained, service finished in acceptable time. Waiting area is very nice and accommodating. I will be sur More

by jmmcols48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie, receptionist, Justin, SVC Advisor
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Apr 02, 2025 -

Germain Kia of Columbus responded

We're delighted to hear about your positive experience at Germain Kia of Columbus! It's great that our team provided clear communication and efficient service. We look forward to welcoming you back whenever your vehicle needs attention!

March 31, 2025

Tylar in sales was fantastic and took all the time I needed to make my purchase . Hunter Horn in Financing went over and beyond finding me the best rate ! 100% would recommend Germain Kia! More

by tinawheaton3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tylar in sales , Hunter Horn in financing
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Apr 01, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that our team made your experience at Germain Kia of Columbus so exceptional! Thanks for recommending us, and enjoy your new vehicle!

March 21, 2025

We had a great experience with Nick. Fairly quick buying process. Highly recommend Germain Kia! More

by Pc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 21, 2025 -

Germain Kia of Columbus responded

Congrats on our purchase from Germain Kia of Columbus! We are so glad that Nick was helpful and your experience went smoothly. Enjoy the ride!

March 18, 2025

Excellent service. I was working with Eric and probably the best associate I have worked with. More

by barryfrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Burnside
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Mar 18, 2025 -

Germain Kia of Columbus responded

Thank you for leaving Germain Kia of Columbus a five-star review! We are happy to hear that Eric was a pleasure to work with. See you next time!

March 05, 2025

Once you buy the car and leave the parking lot, this place won't care. Kyle promised to install the roof rack for free that came with the Carnival, turns out they want me to pay. Also, the sales manage More

by desire.c890
Recommend Dealer
No
Employees Worked With
Kyle
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Mar 06, 2025 -

Germain Kia of Columbus responded

It's disappointing to hear about your experience with the roof rack installation and lack of support from our team, Desire. We strive for customer satisfaction, so this feedback is concerning. We'd like to address these issues directly and make things right if possible. Please reach out at your convenience. Thank you, Brian Franks - General Sales Manager - 614-465-4581

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