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Germain Kia of Columbus

Columbus, OH

4.7
323 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

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Showing 323 reviews

December 11, 2024

Shane is a professional auto salesman with several years of knowledge. He is very personal and easy to deal with. He gets a 10/10 from me. More

by elifritzp148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 11, 2024 -

Germain Kia of Columbus responded

Thank you for the fantastic feedback! We're delighted to hear that Shane provided such a positive experience at Germain Kia of Columbus. We appreciate your support and look forward to serving you again in the future!

December 07, 2024

Tyler was extremely helpful and went above and beyond to find the perfect car for us More

by oesterletravis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 09, 2024 -

Germain Kia of Columbus responded

It is great to hear that Tyler went above and beyond to find the perfect car for you. Thank you for choosing Germain Kia of Columbus!

December 04, 2024

I bought a used 2022 Kia Sorento and I noticed it was making noise a week or so later. I brought it in to get looked at and one of the shocks was leaking and needed replaced. Well a few days later after More

by marjorielane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 05, 2024 -

Germain Kia of Columbus responded

Marjorie, we're glad to hear that Eric was able to assist you and resolve the issue with your Kia Sorento at Germain Kia of Columbus. Your satisfaction is important to us, and we appreciate your patience throughout the process. Safe travels!

November 29, 2024

Braden was very professional and took care of all my needs. Good dealership. Will recommend. More

by wndgrainger73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Dec 02, 2024 -

Germain Kia of Columbus responded

We are glad to hear that Braden provided excellent service. Thanks for choosing Germain Kia of Columbus!

November 13, 2024

We enjoyed our experience, especially with JB. The staff was helpful, we got everything we were looking for, and are so happy with our new car4! More

by jrnossii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bailey
Nov 13, 2024 -

Germain Kia of Columbus responded

Jrnossii, we're delighted to hear that JB and the team at Germain Kia of Columbus made your car-buying experience enjoyable. Enjoy every mile in your new ride!

November 01, 2024

Friendly greeting right from when I opened the door. I couldn’t be happier with the service and they returned my vehicle sparkling clean! More

by Val T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Justin
Nov 04, 2024 -

Germain Kia of Columbus responded

Val, we're delighted to hear you had such a positive experience at Germain Kia of Columbus! Thanks for sharing your feedback, and enjoy the sparkling clean ride!

October 30, 2024

Such a great experience I had when i visited for key fob made and my recalls. The staff were very courteous and kept me updated on the progress. The service department was very personable and told very impo More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 30, 2024 -

Alex responded

Such a great experience I had when i visited for key fob made and my recalls. The staff were very courteous and kept me updated on the progress. The service department was very personable and told very important information about safety issues if i didnt do the recall, and were very considerate. The waiting area is well equipped for a greater customer experience as well for the kids play area to keep the little one occupied.Keep up the great work.

Oct 30, 2024 -

Germain Kia of Columbus responded

Alex, we're delighted to hear about your positive experience with our service department at Germain Kia of Columbus. It's great to know that our team kept you informed and comfortable during your visit. Thank you for the kind words!

October 22, 2024

Very good customer service. Was very happy with the service that was performed on our kia k5. More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathon
Oct 22, 2024 -

Germain Kia of Columbus responded

Joshua, thank you for sharing your 5-star review of Germain Kia of Columbus! We hope to see you and your Kia K5 again in the future!

October 18, 2024

Always friendly service, Easy to talk to and all of my needs are always addressed. Thank you for taking the time to answer all of my questions And providing coffee and snacks. More

by Staci Creasap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gray
Oct 21, 2024 -

Germain Kia of Columbus responded

We're delighted to hear that you enjoyed the friendly service and amenities at Germain Kia of Columbus! Our team is always here to address your needs and make sure you're comfortable. Thanks for sharing your experience with us!

October 18, 2024

Great dealership! Everyone is always friendly and welcoming. They always work to solve whatever issues I come in with and address them accordingly. Coffee and snacks More

by Staci Creasap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Grey
Oct 21, 2024 -

Germain Kia of Columbus responded

Thank you for the wonderful feedback, Staci! We're delighted to hear that our team at Germain Kia of Columbus has been friendly and accommodating. Enjoy those coffee and snacks on your next visit!

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