Germain Hyundai
Columbus, OH
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Great Experience I had a great experience at Hatfield Hyundai. Vince Miller did a great job working with me on finding the vehicle. He was patient and informative, bot I had a great experience at Hatfield Hyundai. Vince Miller did a great job working with me on finding the vehicle. He was patient and informative, both of which are very important when buying a car. I left feeling comfortable that I made a good decision. More
Excellent Service and Experience I had a wonderful experience with this dealership. I am very happy with my leased vehicle and how I was serviced up to the point of leasing. Dee Nab I had a wonderful experience with this dealership. I am very happy with my leased vehicle and how I was serviced up to the point of leasing. Dee Nabavi, specifically, was very helpful and informative. I cannot wait to go back once this lease is up and work with them again to get another vehicle! More
Leasing Over all the staff was friendly, and the dealership was immaculate. We felt like the staff cared about our experience. Additionally, we did not feel r Over all the staff was friendly, and the dealership was immaculate. We felt like the staff cared about our experience. Additionally, we did not feel rushed nor were we kept there hours upon hours. More
Great experience. The team at Hatfield was great at answering questions. They explained car info very throughly. The did a great job with helping make the experience. The team at Hatfield was great at answering questions. They explained car info very throughly. The did a great job with helping make the right decision on the Wright car for my needs thanks More
Pressure free friendly environment They make you feel welcome and comfortable even while waiting on the mundane paperwork process. Everyone was friendly and happy, it makes you want to They make you feel welcome and comfortable even while waiting on the mundane paperwork process. Everyone was friendly and happy, it makes you want to go back just to hang out. More
Honest and easy lease I had a great experience working with Dee from Hatfield Hyundai on my Santa Fe Sport lease. Gave me honest pricing, explanations, and recommendations I had a great experience working with Dee from Hatfield Hyundai on my Santa Fe Sport lease. Gave me honest pricing, explanations, and recommendations that I didn't get from other dealerships. More
satisfied Great experience, they called me, gave me a great deal and a great price. This is my second car purchased from this dealer and I'm very satisfied and Great experience, they called me, gave me a great deal and a great price. This is my second car purchased from this dealer and I'm very satisfied and will return. More
EXCELLENT DEALERSHIP WITH EXCELLENT SALES AND SERVICE STAFF Excellent Dealership with Excellent Sales and Service Staff. This is the second time in 3 years that I have dealt with Hatfield Hyundai in Columbus a Excellent Dealership with Excellent Sales and Service Staff. This is the second time in 3 years that I have dealt with Hatfield Hyundai in Columbus and Sales Rep Rich Highley to obtain an Elantra (2013 and 2016). Rich Highley worked with us for several months to coordinate the turning in of our 2013 Elantra and leasing the 2016 Elantra. Please send Rich Highley and the Hatfield Hyundai Dealership team a letter noting that they received a perfect "10" on this survey. More
Very positive. They worked with me over the phone. I picked out the car on their web site then they gave me the price, took my information and told me what interest They worked with me over the phone. I picked out the car on their web site then they gave me the price, took my information and told me what interest rate I would qualify for. When I went down to the dealership they had the papers ready and everything was exactly what they told me over the phone. They offered some additional coverages and waranty options but this was done in a low key manner. More
Unhappy customer ???????? I will never shop for a car with this company again. Spoke to the Gm to make things right and at the end of the day they made things worse th ???????? I will never shop for a car with this company again. Spoke to the Gm to make things right and at the end of the day they made things worse thanks to the finance department gift of gab and misrepresentation of the amount I was told I was paying overall. Ended up being more than $3000 past my budget...More than what I was told and what he pointed out on the paperwork. Not to mention I was there getting another car because the Kia I previously purchased from them was being serviced and repeatedly returned to me with an engine light on (not returned the way I sent it to them) and had been in the shop for a month and a half. So they ended up finally cancelling the loan after all of the headaches I endured. As a customer I just want to let others know about my experience and that's it. I am done dealing with this company and will not recommend to anyone! Good riddens. Don't want to hear sorry about your overall experience because you gave me these experiences since I first came to this company. More