
Germain Hyundai
Columbus, OH
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Sante fe sport Great experience. However, it took too long to wait for financing. We were there a total of 3.5 hours. We spent about 10 minutes looking at the car we Great experience. However, it took too long to wait for financing. We were there a total of 3.5 hours. We spent about 10 minutes looking at the car we requested; didn't test drive it. The majority of time was spent waiting; however, we understood that it was crowded due to being the last day of the month. Also, gas tank was only 1/2 full due to being out of gas at the station. More
2017 Hyundai Sonata Sport Spoke with my salesman, Jacob Gahn, and he advised me on what current deals were offered. Ended up turning in my 2014 Sonata a couple of months early Spoke with my salesman, Jacob Gahn, and he advised me on what current deals were offered. Ended up turning in my 2014 Sonata a couple of months early and leased a 2017 Sonata Sport. This is the third Sonata I have leased from Hatfield Hyundai since 2011. Everyone we came in contact with at the dealership was courteous and friendly. I think I got a great deal and am very satisfied. More
Review Everything went well at Hatfield. Rick took good care of us, was straightforward with us, and was very helpful. Our car was provided exactly as we r Everything went well at Hatfield. Rick took good care of us, was straightforward with us, and was very helpful. Our car was provided exactly as we requested. More
Great place to shop Five stars for great knowledgeable information and service. Not to much pressure but the normal salesmanship mentality is always going to be there. Ju Five stars for great knowledgeable information and service. Not to much pressure but the normal salesmanship mentality is always going to be there. Just got a very fair offer and as a customer I felt like I "won" or got a good deal but all in all it was fair for both parties. More
Great Experience Except Sneaky Financing Positive sales experience but my financing terms were not disclosed until the papers were almost completely signed. Very aggressive mark-up on the rat Positive sales experience but my financing terms were not disclosed until the papers were almost completely signed. Very aggressive mark-up on the rate from HMF. More
Hyundai Elantra I love my new Elantra!! I had an awesome experience purchasing my new vehicle. My sales representative Garret was helpful with all my questions. Th I love my new Elantra!! I had an awesome experience purchasing my new vehicle. My sales representative Garret was helpful with all my questions. Thank you so much! More
Great experience Vince was great. He listened to our needs and showed us cars accordingly. He was great throughout the process. He allowed us to test drive a couple di Vince was great. He listened to our needs and showed us cars accordingly. He was great throughout the process. He allowed us to test drive a couple different vehicles. He made sure that we were aware of all the features of the car and how to work them before leaving. More
Hatfield Hyundai is a great dealership!! Hatfield Hyundai has always been our favorite dealership! Our sales person Jacob did a fantastic job. He made sure the small dents/dings were taken Hatfield Hyundai has always been our favorite dealership! Our sales person Jacob did a fantastic job. He made sure the small dents/dings were taken care of and we are very happy with our experience. I simply love the Santa Fe Sport we selected! More
Wow The sales person Kathleen was very helpful and had great intentions. The manager was a piece of work that was trying to cover up his own butt. The sales person Kathleen was very helpful and had great intentions. The manager was a piece of work that was trying to cover up his own butt. More
best auto dealer shopping experience ever had been to three other dealers including Kia that day, Richie greater us, we told him what we had done, what we were interested in, asked him a bunch had been to three other dealers including Kia that day, Richie greater us, we told him what we had done, what we were interested in, asked him a bunch of questions, like the answers, test drove the Sante Fe and Tucson, went over base price and rebates available and financing, told him we had one more dealer to see and then home to make a decision which we did. called the next day, Richie was off, got Gerald, finalized what we wanted, checked financing, closed the deal. Katie took us through all the paper work, answered lots of questions, and when she was done the car was ready and we were off, and couldn't be happier. More